What are the positions and responsibilities in the tourism industry?

Tour leader:

Tour leader generally refers to the people who lead the team in outdoor self-guided tours. Every team leader is an outdoor sports person

Rights:

1. The right to arrange the route, departure time and itinerary;

2. The right to restrict according to the arrangement The maximum number of people participating in the activity;

3. The right to control the gender ratio of men and women participating in the activity for safety reasons;

4. The right to discourage unsuitable people from participating for safety reasons This activity;

5. Have the right to require participants to prepare their own equipment;

6. Have the right to designate personnel to assume financial, health and other positions to assist you in your work;

7. Have the right to modify the activity plan according to the weather and the status of the team members during the activity;

8. Have the right to require the team members to follow the arrangements during the activity;

9. Have The right to ask players who disobey the arrangements during the activity to leave the team;

10. The right to require everyone to prepay the fees to be paid during the activity before the activity;

11. The right to arrange for All participants in the event must purchase appropriate insurance;

Obligations:

1. Obligation to ensure the safety of each participant under the premise of obeying the command;

2. The obligation to fully prepare the route and time before traveling according to the difficulty level of the activity to ensure the safety of the activity;

3. The obligation to accept participants in the activity according to the registration order (except for those who are not suitable for the activity) );

4. The obligation to explain the difficulty level of the activity when convening the event to facilitate the selection of participants;

5. The obligation to explain the time and route arrangement of the activity when convening the event , equipment requirements and other information;

6. Have the obligation to guide and help the team members during the activity;

7. Have the obligation to solicit everyone’s opinions when changing the activity arrangements, and will eventually Decide to inform everyone;

8. Obligation to contact and communicate with all parties during the event;

9. Obligation to remind everyone to pay attention to environmental protection during the event;

10. We are obliged to keep the personal information (real name, gender, communication method, ID number, etc.) collected for the activity confidential. All information will only be used for the activity;

11. You are obliged to issue a detailed list of expenses and expenses as soon as possible after the event, either by yourself or by your designated treasurer.

Tour guides:

Tour guides are mainly divided into Chinese tour guides and foreign language tour guides. Its main job content is to guide tourists to experience the beauty of mountains and rivers, solve possible emergencies during the journey, and provide tourists with assistance in food, accommodation, transportation, etc.

Based on the current development status of China’s tourism industry and the objects of tour guide services, the basic responsibilities of tour guides can be summarized as the following five points:

(1) According to the contract signed between the travel agency and the tourists Or as agreed upon, arrange and organize tourist visits and sightseeing according to the reception plan;

(2) Responsible for guiding, explaining, and introducing Chinese (local) culture and tourism resources to tourists;

(3) ) Cooperate with and urge relevant units to arrange transportation, food and accommodation for tourists, and protect the personal and property safety of tourists;

(4) Patiently answer tourists’ inquiries and help solve problems encountered during the journey;< /p>

(5) Reflect tourists’ opinions and requirements, and assist in arranging tourist meetings and talks.