Compared with oral and written tour guide language, what are the main characteristics of tour guide situational language?

5. Gesture language

Gesture language is a kind of posture language that conveys information through postures of sitting, standing, and walking. It can be divided into three types: sitting posture, standing posture and walking posture.

(1) Sitting posture

The sitting posture of tour guides should give tourists a gentle and elegant feeling. The basic essentials are: the upper body is naturally straight, the legs are naturally bent, the feet are flat on the ground, and the buttocks are sitting in the center of the chair. Male tour guides can generally spread their legs to show their confidence and open-mindedness; female tour guides generally have their knees together. , to show his solemnity and reserve. Do not lean forward or backward, shake your legs or cross your legs while sitting.

(2) Standing posture

The standing posture of tour guides should give tourists a sense of courtesy and courtesy. The basic essentials are: head straight and eyes level, smile on face, shoulders flat and chest raised, waist straight and abdomen in, arms drooping naturally, knees together or apart at shoulder level. Don't put your hands on your hips or put your hands in your trouser pockets, and don't make weird movements, such as twitching your shoulders, shrinking your breasts, shaking your head, blowing your nose, pinching your beard, licking your lips, twisting your tie, waving your hands, etc.

(3) Walking posture

The walking posture of tour guides should give tourists a light and steady feeling. The basic essentials are: when walking, the upper body should be naturally straight, the waist should be straightened, the abdomen should be relaxed, the shoulders should be relaxed, the arms should naturally swing back and forth, and the center of gravity of the body should move forward with the steps. The steps should be calm, brisk, clean and neat, and the gaze should be steady. Use your eyes. Use your peripheral vision (and turn your head if necessary) to see if the tourists are following. When walking, do not put your hands in your pockets.

Tour guides often use a standing posture when explaining. If you are explaining in a tourist bus, you should pay attention to facing the tourists. You can lean on the guardrail behind the driver appropriately, or you can use one hand to hold the back of the chair or the guardrail; if you are standing at an attraction to explain, you should keep your feet slightly apart (two feet apart). No more than shoulder width), place the center of body weight on your feet, keep your upper body straight and your arms drooping naturally, hold your hands together in front of you to show "humility" or put your hands behind you to show "relaxation". If you stand with your back hunched and your breasts shrunk, it will leave a vulgar and morbid impression on visitors.