What departments does the tourism development company have? What position? What are the responsibilities of each position?

A tour leader generally refers to a person who leads a team on an outdoor self-help tour. Every team leader is an outdoor athlete.

Rights:

1, and has the right to arrange the route, departure time and itinerary;

2. Have the right to limit the maximum number of participants according to the arrangement;

3. For security reasons, have the right to control the gender ratio of men and women participating in activities;

4. For safety reasons, have the right to discourage inappropriate personnel from participating in this activity;

5. Have the right to require participants to bring their own equipment;

6. Have the right to assign personnel to hold financial and health posts to assist you in your work;

7. Have the right to modify the activity plan according to the weather and the state of the players during the activity;

8. Have the right to ask the players to obey the arrangement during the activity;

9. Have the right to ask the players who don't obey the arrangement to leave the team;

10, have the right to ask everyone to pay in advance before the activity;

1 1. Have the right to arrange for the unified purchase of appropriate insurance for participants;

Obligation:

1, having the obligation to ensure the safety of each participant on the premise of obeying the command;

2. Have the obligation to fully prepare the route and time before the trip according to the difficulty of the activity to ensure the safety of the activity;

3. Have the obligation to accept the participants of the activity according to the registration (except those who are not suitable for participating in the activity);

4. Be obliged to explain the difficulty of the activity when convening the activity, so as to facilitate the selection of participants;

5. Have the obligation to explain the time, line arrangement, equipment requirements and other information of the event when the event is convened;

6. Have the obligation to guide and help the players during the activity;

7. Have the obligation to ask your opinion when changing the activity arrangement and inform you of the final decision;

8. Have the obligation to come forward and communicate with all parties during the activity;

9. Have the obligation to remind everyone to pay attention to environmental protection during the activity;

10. Be obligated to keep personal information (real name, gender, communication method, ID number, etc.) confidential. ) collected for the event, all information will only be used for this event;

1 1. Have the obligation to publish the detailed expense list or ask your designated financial personnel as soon as possible after the activity.

Tour guide:

Tour guides are mainly divided into Chinese tour guides and foreign language tour guides. Its main job is to guide tourists to feel the beauty of mountains and rivers, solve possible emergencies during the journey, and help tourists in food, accommodation and transportation.

According to the current development of China's tourism industry and the service targets of tour guides, the basic duties of tour guides can be summarized as the following five points:

(a) according to the contract or agreement signed by the travel agency and tourists, arrange and organize tourists to visit and tour according to the reception plan;

(two) responsible for guiding tourists, explaining and introducing China (local) culture and tourism resources;

(three) to cooperate with and urge the relevant units to arrange transportation and accommodation. To protect the personal and property safety of tourists;

(4) Answering tourists' inquiries patiently and helping to deal with the problems encountered during the journey;

(five) reflect the opinions and demands of tourists, and assist in arranging tourists to meet and talk.