How can I get a refund if I can't go to Japan with the group temporarily?

If you don't go to Japan with the group temporarily, the refund fee will generally be determined according to the reasons for not going, the time of quitting the group and the type of joining the group.

1. According to the influence of force majeure, the liability shall be exempted in part or in whole. For example, when applying for a visa, even if it can't be done, these fees will not be refunded. After the general outbound tour group confirms the itinerary and signs a travel contract to confirm that the ticket has been issued and the hotel has been booked, these fees will not be refunded.

2. If the contract is terminated, the package travel agency shall refund the balance to the tourists after deducting the non-refundable fees paid to the ground agency or performance assistant. If the contract is changed, the increased expenses shall be borne by the tourists, and the reduced expenses shall be returned to the tourists.

I suggest you know about the withdrawal policy before you decide to leave the group, so as not to cause unnecessary losses to yourself and the travel agency.