The importance of the hotel industry The importance and position of the hotel industry in the tourism industry.

1. The importance and position of hotel industry in tourism

High-end hotels are important places for people to engage in social activities. Hotels are the main places for cultural, scientific and technological exchanges and social exchanges. Many important meetings, ceremonies, lectures, press conferences, product promotion meetings of enterprises, etc. Most of them are held in hotels. It provides social places not only for tourists, but also for local residents. Business and business tourists negotiate business in hotels, and local community organizations and individuals often get together in hotels.

It is the main channel for hotels to obtain and increase income. Hotel is an enterprise that pays attention to economic benefits, and its economic significance in the whole tourism industry can not be ignored. First of all, hotels are direct consumers of various products. Secondly, hotel guests have strong purchasing power. Well-managed wine can become a comprehensive high-consumption place in local or urban areas, bringing huge economic benefits to the country and making positive contributions to the local economy.

2. The importance of tourism to the hotel industry

Building luxury hotels can enhance the image of the city, improve the local tourism environment and investment environment, and meet the demand of luxury consumption.

The construction of five-star hotels also reflects the good situation and market prospect of local economic development to some extent. However, the over-exploitation of the luxury consumption market and the spread of luxury consumption boom from big cities to small towns will also overdraw the market space of the consumer industry and produce a development bubble. The upsurge of luxury hotel construction will not only meet the demand of luxury consumption, but also lead to the comparison effect. If other places don't want to lag behind, then in a few years, not only a large number of six or seven-star hotels will appear in big cities, but also a large number of five-star or even six-star hotels will be erected in small counties. But its negative orientation can not be ignored. There are no five-star hotels, no foreign investors who invest locally, no groups with relatively strong spending power, and no international tourists with high-end spending power. They only stay in five-star hotels. If there are no local hotels, these consumer groups will be lost. In addition, five-star hotels have strong financial strength and have their own set of marketing models. By participating in various promotion conferences and expositions at home and abroad, the hotel promoted itself, not only the hotel itself, but also the local tourism resources. More importantly, the appearance of five-star hotels has enhanced the reputation of local cities and created the reception image of local tourist cities. Five-star hotel is the first condition to measure the reception level of a region, and it is also the yardstick to test the economic development level of a region. Whether a city has five-star hotels is closely related to the local economic development. With the great changes in the city, tourism is also developing rapidly. The number of high-end star-rated hotels in a city reflects the level of tourism reception capacity in a place. The appearance of five-star hotels can improve tourist facilities and further improve tourist reception capacity.

3. The important role of hotel industry in tourism

Tourist hotels are an important part of tourism and the foundation of a country. Tourist hotels are called one of the three pillars of tourism.

The hotel not only provides accommodation and catering services for tourists, but also provides comprehensive services such as shopping, entertainment and fitness.

Hotel guests can not only meet the needs of typical residential travelers, but also engage in business activities and social activities. Therefore, tourist hotels are comprehensive service enterprises.

Tourist hotel is a specific concept in China. From the perspective of tourism industry management, tourist hotels mainly refer to foreign-related tourist hotels that can receive overseas guests.

Compared with developed countries in the world, the living standards of China and the United States are generally low in equipment, services and management. In order to make tourist reception facilities and services meet the higher consumption capacity of foreign countries, China has established a number of foreign-related hotels with high equipment and facilities, thoughtful service and good service quality.

According to the relevant laws and regulations of our country, under normal circumstances, hotels cannot receive foreigners, overseas Chinese and compatriots from Hong Kong, Macao and Taiwan in principle, and there are only five foreigners in the restaurant.

(1) Tourist hotels mainly receive overseas tourists. Including foreigners, overseas Chinese, overseas Chinese, compatriots from Hong Kong, Macao and Taiwan, as well as receiving domestic tourists.

(2) The National Tourist Hotel Project has formulated a set of constructive and strict examination and approval procedures, construction and inspection. Order.

(3) The State exercises industry management over tourist hotels. Establish a unified service standard and implement a star system. (4) At the same time, the owners of tourist hotels have various forms of ownership. Lift it. State-owned, collective, Sino-foreign joint venture, Sino-foreign cooperation and sole proprietorship.

(5) The organizational forms and names of tourist hotels are different. Although hotels, restaurants, office buildings, resorts, apartments and hotels have different names, their functions are to provide accommodation and reception services for tourists.

Hotel management:

Hotel management strategy. As an important part of tourism, hotel industry is a sunrise industry with the fastest development, the highest degree of internationalization and sustainable development in China since the reform and opening up. This book covers: hotel concept, hotel management foundation, front office service management method, room service and management practice, catering service and practice, recreation center and its service management, hotel marketing management, hotel financial management, hotel human resource management, etc.

Management process:

Process management is an indispensable module in enterprise information management system. It is used to define and control the basic process of data operation rules. It mainly manages the data flow between people or activities when users operate data rules, and tracks all transactions and data activities in a project life cycle.

4. The importance and position of hotel industry in tourism is

Its employment prospects are relatively good.

1. Hotel services have a wide range of specialties, including star hotels, high-class restaurant management, golf course management, clubs and so on.

With the growth of economy and the prosperity of tourism, the hotel industry needs more and more talents.

3. Hotel management industry often deals with people and needs people with rich qualifications and strong ability to handle things. Many high-end hotels have a great demand for middle and senior talents, and young people have great employment prospects after they have experience.

5. The relationship between hotel industry and tourism industry

Scientific and technological progress has greatly promoted the development of tourism. Let me talk about it from the following aspects:

1. The progress of science and technology will inevitably bring about the improvement of national strength, and the people's income will also increase accordingly. With more money, people's willingness to travel to the United States will inevitably increase.

2. The progress of science and technology not only brings the diversity of scenic spots, but also depends on the theme scenic spots of sound, light and electricity. Any scenic spot is iterative with the progress of science and technology. For example, the Three Gorges Dam, Guang Zhouta and Eye of the Sky. Everything depends on scientific and technological progress, from intelligent tour guides, ropeways and elevators to suspended glass, environment and people flow monitoring.

3. The plane is getting bigger and bigger, the train is getting faster and faster, and the cruise ship is getting better and better, which brings convenience and comfort to the way of travel; You can book transportation, accommodation, tour guides and local products during the tour without leaving home.

4. Technological progress makes travel safer. All kinds of card-free payment, eye examination and face recognition ensure the safety of funds and personnel.

5. The progress of science and technology can also make the scenic spots far away from the horizon through VR technology, so that you can be there.

In a word, science and technology is an important factor to promote the development of productive forces, and will send people into space for tourism in the future.

6. The position and role of hotel industry in tourism.

The function of tourist hotel refers to the effectiveness of the services provided by the hotel to meet the needs of guests. The most basic and traditional functions of a hotel are accommodation and catering. Due to the changes of tourists and their needs, the functions of modern tourist hotels have greatly developed compared with traditional hotels, and their functions are increasingly diversified. The functions of the hotel mainly include: First, the accommodation function. The hotel provides all kinds of rooms (standard rooms, single rooms and suites) for tourists, including beds, bathrooms and other living facilities. The clean and comfortable environment and warm and thoughtful service make tourists feel at home during the trip, which is very convenient and has a good rest. Second, the catering function. Generally, hotels have different restaurants, which provide tourists with various forms of catering services such as set meals, flavor meals, buffets, a la carte, snacks, drinks, banquets and banquets. Exquisite dishes, good environment, reliable sanitary conditions and standardized service. Third, business functions. Business hotels provide various convenient and quick services for business tourists to engage in business activities. Set up the hotel business center, business floor, business meeting room and business negotiation room, and provide modern communication facilities such as fax, international and domestic direct dial telephone. Now there is a trend of commercialization of guest rooms, such as fax machines, more than two telephone lines, printers connecting telephones, computer internet interfaces and so on. It is being installed gradually. Some hotels are still developing electronic conference equipment, equipped with terminals needed for various communications. In the future, with the help of high technology, hotels will be more intelligent and informative, so as to better meet the various needs of business guests. Fourth, the home page function. As a guest who feels at home in the hotel, we should strive to create a kind of home atmosphere, so that the guests staying in the hotel feel as cordial, warm, comfortable and convenient as at home. Apartment hotels, in particular, generally have the nature of living accommodation, mainly serving long-term guests, with low prices and complete self-service facilities (such as self-service kitchen and self-service laundry room). ). Guests are free and convenient, and the functions at home are particularly typical. Fifth, the holiday function. With the rise and continuous development of holiday tourism market in China, the demand for holiday hotels is increasing. Resort hotels are generally located in or near scenic spots, and usually focus on providing a family-style environment. Rooms can meet the needs of family vacations, valet vacations and single vacations, and entertainment facilities are also complete. Hotels in Hawaii and the Caribbean, famous tourist attractions, are mostly resort hotels. Sixth, the conference function. The hotel can provide conference, accommodation, catering and other related facilities and services for guests engaged in business, trade exhibitions and scientific lectures. There are conference rooms, negotiation rooms, lecture halls and exhibition halls in the hotel. The meeting room and negotiation room are equipped with good partition and sound insulation devices, and can provide simultaneous translation in multiple languages. Some hotels can also hold video conferences. In addition, the hotel also has entertainment and fitness functions, communication and information release functions, cultural services, commercial shopping services and so on. It can be seen that the modern hotel is not only an accommodation industry, but a life industry that provides various services and functions for the tourism industry. (1) TheCommercialhotel refers to a hotel that provides accommodation, catering, business activities and related facilities for business tourists engaged in corporate activities. Generally speaking, these hotels are located in the city center, and most business guests stay from Monday to Friday. This is the time to engage in business activities, which is where business tourists engage in business transactions. Weekend, that is, Saturday and Sunday, is a holiday for business tourists, so they seldom come to hotels to book, live and work. The biggest feature of commercial hotels is that there are many repeat customers. Therefore, the service items, service quality and service level of the hotel should be very high. It is necessary to create convenient conditions for business tourists. Hotel facilities should be comfortable, convenient and safe, especially commercial hotels.

In terms of service, commercial hotels should train a group of waiters with superb service skills, fluent foreign languages and warm and thoughtful manners to provide fast room service and thoughtful banquets for business tourists. In commercial hotels, tourists usually stay for two to three days (overnight is not counted as accommodation). Business tourists living here are generally elites and entrepreneurs with high education, international etiquette and rich business management experience. Therefore, the service attitude and language communication of hotel waiters should be highly polite; The service technology should be superb and the service procedures should be skilled and accurate, otherwise it will affect the business activities and trade negotiations of business travelers and damage the reputation of the hotel. Most hotels under the International Hotel Group are business hotels, and all kinds of hotels are built according to the demand ratio of the tourism market. For example, new york HIHONHOTEL, CHICAGO Seaview Hotel, Washington Hotel, Tokyo Hotel and so on are typical commercial tourist hotels. (2) Accommodation hotels. Residential hotels mainly provide apartment life for ordinary holiday travelers and are called the center of apartment life. Long-stay hotels mainly receive permanent guests. This kind of hotel requires permanent guests to sign an agreement or contract with the hotel, stating the check-in time and service items. Long-stay hotels have been regarded as an effective way to ensure the minimum income by some hotels in China. At present, there are no pure long-stay hotels in China, only some long-stay guests who have stayed for half a year or more in form. Some hotels in China rent some rooms to trading companies and companies as their offices and business activity centers in the form of long-term rental hotels. These hotels provide normal hotel services to long-term business guests, including room service, catering service, fitness and entertainment center and other services. Long-stay hotels generally charge higher fees. The reason is that long-term guests don't spend meals, souvenirs and official business in hotels like ordinary tourists, so the turnover they should get and lose is added to the room service account. At the same time, long-term business guests need some extra room facilities, which is also a reason for the increase in expenses. In addition, long-stay hotels should also provide modern power equipment, telex and telephone, especially overseas direct dial telephone and interpretation. At the same time, convenient transportation and quiet accommodation should be provided. (3) Resort hotels are mainly located near seashores, mountain scenic spots or hot springs. It wants to leave the noisy downtown and metropolis, but the transportation is convenient. In addition to providing all the services that a general hotel should have, the most prominent and important project of a resort hotel is its recreation center, because it is mainly a place to provide entertainment and vacation for holiday tourists. Provide various hotel services for newlyweds on their honeymoon, especially special entertainment centers. Because holiday tourists have to engage in social activities while playing by themselves, the entertainment facilities of the resort hotel should be perfect, such as indoor bowling, billiards, tennis, indoor and outdoor swimming pools, music bars, cafes, discos, water yachts, bumper boats, Shui Pi, electronic games, beauty centers, gift shops and so on. There is pay TV. Resort hotels should not only provide comfortable and warm rooms, attractive entertainment and leisure facilities, but also provide warm, fast and agile services. It should also be pointed out that resort hotels should be located in tropical areas with beautiful natural environment, attractive environment and good climate. They are suitable all year round and the trees are evergreen. The hotel is located in Yu Haibin. Some coastal cities in China have resort hotels. Hotels in Beidaihe, Qingdao, Dalian and other places all belong to this type, but they are all seasonal holiday hotels, not tropical climate.

In addition, its facilities and services are very typical resort hotels, and its facilities and monthly expectations have reached the international level. For example, Xili Lake Resort in Shenzhen, Xiangmihu Resort Hotel, Youcheng Center in Zhuhai and Changjiang Hotel are all holidays, attracting a large number of Hong Kong, Macao compatriots, businessmen and Japanese tourists to spend their holidays and weekends. China's Haina will soon become China's Hawaii and China's Caribbean. This will be the concentration of fake hotels in China, and also the most ideal holiday destination for Japanese hotels and compatriots from Hong Kong, Macao and Taiwan. (4) Conference Hall Conference Hotel is a tourist hotel that provides accommodation, catering, exhibition hall and conference hall for all kinds of business travelers engaged in business, trade exhibitions and scientific lectures. Hotel facilities should not only be comfortable and convenient, but also have warm rooms and delicious restaurants, as well as meeting rooms, negotiation rooms, lecture halls and exhibition halls. And ... these conference rooms and negotiation rooms have good partition devices and sound insulation equipment. The above is the traditional classification of hotel industry, which is divided into four categories. With the rapid development of China and China's tourism economy, the types of tourist hotels are gradually increasing. In recent years, the following kinds of tourist hotels have appeared: business hotels, economy hotel chains, conference/exhibition hotels, holiday hotels, youth hostels, apartment hotels, property-based hotels, timeshare hotels, farmhouse music or others), which are just the forms of tourist hotels at present.