Dialogue of customer travel scenes

At the booth, a customer asked Mei about tourism affairs and planned to book a tour. Next, I have prepared a customer tour scene dialogue for you. Welcome to refer to it.

Dialogue of customer travel scenes

(M = May, C 1= customer 1)

Hello, can I help you?

Hello, can I help you?

Well, yes, I took a brochure yesterday, and now I want to book a holiday.

Uh, yes. I took a pamphlet yesterday, and now I want to

M: OK, which holiday are you interested in?

A lot. Which tour are you interested in?

C 1: Em, this one, page 34.

Well, this is on page 34.

M: Oh, yes, that one is on sale. You got a discount of 10%, didn't you?

Oh, it's on sale now, with a 10% discount, right?

C 1: Yes, that's it.

Yes, that's it.

M: Good. Can you fill out this reservation form? We need your detailed address and 20% deposit. You can pay by cash, credit card or check.

All right. Please fill in this reservation form. Please fill in your detailed address and pay 20% deposit. You can pay by cash, credit card or check.

I need a receipt.

I want a receipt.

M: Yes, of course. Within a week, you should receive a confirmation letter of your reservation. Then we need to receive the balance at least ten days before the holiday begins.

Of course. You will receive our confirmation message within one week. Please pay the balance ten days before the trip.

I really appreciate it．

Thank you.

M: OK, if you are willing to fill out this form. ...

Ok, would you please fill out this form?

(M = Mei, T = Tony, C 1= client 1)

1)

T: Hello, can I help you?

Hello, can I help you?

Uh, yes, young man. I want to go to Scotland for my holiday. I got this ticket yesterday and want to make a reservation today.

Uh, yes, young man. I want to travel to Scotland. I took this brochure yesterday, and I want to make an appointment today.

Tom: Huh? Scotland? I'm afraid we don't have a holiday route to Scotland, madam.

Huh? Scotland? Madam, I'm afraid we don't have a tour group to Scotland.

But it's in your brochure, young man.

But it's in your brochure, young man.

Well, let me see. Sorry, madam, this is not our brochure. I'm afraid you made a mistake.

Oh, let me see. Sorry, madam, this is not our brochure. I'm afraid you made a mistake.

Young man, it says here ...

Young man, here?

T: sorry, sorry. Maybe you can try the "Norbrook Holiday" over there?

I'm sorry, I'm sorry. I think you can ask Norbrook Holiday Travel Company. It's over there.

Today's young people ...

Young people now?

Oh, dear! This meeting is not good for business.

Oh, my God, this exhibition is really not so good!

T: No, it's not good. It's been very quiet today. We only have three appointments for the whole morning!

Not so good. Nobody asked me today. Only three guests came to make a reservation all morning.

2)

(M = Mei, T = Tony, C2 = Guest 2)

T: Yes, sir. Do you need any help?

Hello, sir. Can I help you?

C2: Er, yes. Can you tell me how much this holiday will cost? On page 26?

Uh, yes. How much does this tour cost? Page 26 of this book?

Yes, sir. Do you see it? Its price is 858 pounds.

Oh, here it is, sir, 858 pounds.

C2: Oh, that's too expensive! How long will it take?

Oh, how expensive! How long does this tour take?

Well, sir, it says, "This package will take two weeks".

Uh, here, the trip lasts two weeks.

C2: When does it start?

When does it start?

T: It says here that school starts in September.

There are instructions here, starting in September.

C2: Oh, I can't go in September! Uh, are you traveling to Scotland?

Oh, I can't go in September. Well, are there any tours to Scotland?

T: Er, no, not to Scotland, sir.

Uh, no, not Scottish, sir.

C2: But I really want to go to Scotland.

But I really want to go to Scotland.

T: Well, I think you're looking for Norbrook Holiday, sir. Over there.

I think you can ask the Holiday Inn Norbrook, which is over there.

C2: Thank you, son.

Thank you, young man.

T: What a waste of time! Why can't people understand Broquisse?

What a waste of time! Can't they read the brochure by themselves?

Oh, that's all right. Tomorrow is the last day.

Oh, that's all right. Tomorrow is the last day.

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