Traditional Culture Encyclopedia - Travel guide - Why should tourist satisfaction survey be conducted in tourist attractions?
Why should tourist satisfaction survey be conducted in tourist attractions?
Tourist satisfaction is the source of tourism market competitiveness and the fundamental driving force for stabilizing large-scale tourism flows. From tourists' satisfaction with tourist attractions, we can:
Enhance service awareness and constantly improve and improve service quality.
Provide value-added services, so that tourists can get more delivered value.
Create a unique and rich tour experience, so that tourists can gain something from the tour.
It can measure customers' satisfaction with enterprise products or services.
Can find out the advantages and disadvantages compared with competitors in the same industry.
Help enterprises find a breakthrough to improve product quality or service level.
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