What is the hotline number of the governor of Hebei Province?

96 1890 mass service hotline. The province opened a hotline 20 14 10 1. The dispatching center will uniformly transfer the complaints, consultation, help, opinions and suggestions fed back by the 96 1890 mass service hotline to relevant municipal departments and towns and streets for timely treatment.

The supervision center paid a return visit to the handling process and service quality of the case, which effectively solved the disadvantages of poor channels for the masses to reflect problems, mutual prevarication in the acceptance process and unsupervised handling process, and really listened to the voices of the people and solved their worries.

The return visit center pays a return visit to the handling results of the incident, quantifies the work with "mass satisfaction and completion rate", and evaluates the performance of various functional departments.

Expand the information around the city mass service hotline work institutions mainly undertake the following work:

(a) responsible for the construction, operation and management of the hotline platform;

(two) to formulate the hotline work norms, service standards, business processes, personnel training and internal management system;

(three) responsible for accepting, answering, transferring, assigning, tracking, supervising and returning to the masses and various market entities for help;

(four) in conjunction with the organizers to establish and improve the hotline knowledge base, and timely incorporate the common problems, work guides, laws and regulations, policies and measures that the masses and market participants are concerned about into the knowledge base;

(five) in conjunction with the organizers timely release hot people's livelihood information, major preferential policies, related enterprises, industrial development direction and other information;

Baidu Encyclopedia-96 1890 Working Rules of Mass Service Hotline in Hebei Province