Main points of tourism communication etiquette

The whole world is becoming a "global village", and the communication between people is getting closer and closer. So what is the focus of communication when traveling? Below, I have compiled some key information about tourism communication etiquette for you, hoping to help you.

Main points of communication etiquette in tourist hotels

1, give your name and ask for your full name.

When you meet for the first time, you should give your full name. If your name is too difficult to remember or write, and there are uncommon words, you'd better write it down and give it to the friend you face. Hotels generally use English names. Domestic guests can tell them your Chinese name and let them know how to address you.

2. When being introduced again, stand up and signal.

When your name is introduced, standing can make your image stand out. Compared with sitting, it is not easy to be ignored. If you can't stand up or because of some special circumstances, you should lean forward to show your intention to stand up.

When talking with hotel guests, only say "thank you" once or twice.

In conversation, it is best to say "thank you" only once or twice. If you say too much "thank you", it will dilute your gratitude, make you feel embarrassed or uneasy, and your weight will be diluted &; hellip& amphellip

4. Express your gratitude to the person you want to thank.

Don't thank you in general, but express it one by one. For the person you want to thank, it is best to express your gratitude alone within 24 hours. Especially after the guests tip you, thank you sincerely, no matter how much.

5. Don't pull a seat for others.

When entertaining guests in a hotel, you can open seats for them, regardless of gender.

6. Don't cross your legs.

Crossing your legs in various occasions is not good for both men and women, and it is not good for blood circulation.

7. Don't point a finger at others. It is best to point it out with all your fingers, that is, your palms.

Pointing at others with your index finger often means aggression, and it is best to point it out with your palm. In terms of fingers, women tend to be more than men.

8. Tear bread by hand, not with a knife and fork.

Tear the bread by hand, without a knife, one piece at a time, and then eat it.

9. Sincerely praise the hotel guests and colleagues inside the hotel every day.

Pay attention to sincerity, not Fan Fan's praise, and need to find something that guests really deserve praise.

10, hotel guests should never wear white sports socks when wearing leather shoes.

Don't think you can hide it. Sit down and you'll show your true colors.

1 1. Order with the diners.

Hotel guests go out to eat and try not to feel that they know everything. Ask the waiter to take your order.

12, try to find out the preferences of the guests before ordering.

If the host has booked a Muslim Lanzhou Lamian Noodles, you need to consider whether the other party is Hui. On the other hand, we can also infer each other's preferences from the reserved restaurants. This needs to be considered.

13, food, tableware, wine glasses (rising posture! )

The question of left, middle and right is a detail. The left word is composed of four letters, and the fork that needs to be placed on the left is also composed of four letters.

The knife on the right and the right are also composed of five letters, and it happens that the knife should be placed on the right. And drink and glass are all composed of five letters and should be placed on the right.

There is also a "BMW principle": (bread, meal and water) bread, meat and wine. Bread and butter should be on the left, meat should be in the middle, and water and other drinks should be on the right.

14, whoever treats will pay.

Whoever initiates the invitation is the host and who should pay the bill, regardless of gender. Of course, if the woman initiates the invitation and the man insists on paying the bill at last, this time is also possible. This is the bottom line.

Twenty Commandments of American Tourism Communication Etiquette

1. Never hitchhike.

Traveling in America. Never hitchhike, because of the security situation in America. In the United States, hitchhiking, being robbed of money or being insulted are common cases. A gangster saw a woman coming by the roadside, took the initiative to stop and asked for a ride. If you mistakenly think that he means well, it is tantamount to sending a sheep into the tiger's mouth. In this case, it's best to say no coldly and don't interrupt.

Not only that, don't promise anyone who asks for a ride easily. Because some gangsters, including young girls, are waiting for a ride, and after getting on the bus, they cheat money by threats and other means.

Don't take the subway at night

The subway in new york is extremely messy, and it becomes a gathering place for triad members at night. Drug addicts, thieves, hooligans and drug dealers gathered here, and the whole atmosphere was chilling. If you don't care about this, the police in new york will not sympathize with you after the accident, and may even blame you: "Taking the subway at night doesn't mean swimming in the water where crocodiles gather? If something goes wrong, the responsibility lies with yourself. "

3. Don't call black people "Negro"

Negro means "black" in English. Especially a black person trafficked from Africa to the United States as a slave. Therefore, in the United States, blacks should never be called "Negro", "when talking to whites, especially when talking to blacks." Otherwise, the black man will feel his contempt. When it comes to black people, it is best to use the word "black", and black people will accept this title frankly.

4. Don't just say "I'm sorry"

"I'm sorry" and "Excuseme" both have the meanings of "I'm sorry" and "I'm sorry", but the tone of "I'm sorry" is relatively heavy, which means that I admit my fault or mistake. If you say it easily for politeness, you will often be seen through by the other party. It's not your responsibility to investigate. At that time, only "dumb people eat coptis", because a "sorry" has already admitted that they are wrong. How to change your mouth?

Modesty is not a virtue.

China people think modesty is a virtue. But Americans think modesty is synonymous with hypocrisy. If a fluent English speaker apologizes that he doesn't speak English well and then speaks fluent English, Americans will think that he lied and is a hypocrite. Therefore, when dealing with the United States, we should boldly state our abilities, one is one and the other is ten. Don't be modest and polite, otherwise it will backfire.

Greet strangers

On the road, in the elevator, or in the corridor, we often meet people coming face to face and meet their eyes. It is an American habit to say hello with eyes at this time. Don't look away at once, or turn your face away and pretend not to see it. Only those who are not pleasing to the eye and disdain to do so.

When walking down the street in the early morning in America, it is customary to say "good morning" if you meet people passing by. Of course, in a street with many pedestrians, you don't have to say hello to all the people passing by.

7. Topics in the dialogue

Attend American parties, don't just talk about the topics you care about and are good at. Talking about topics that are only familiar to you will embarrass others and produce a sense of disgust. Talking about personal business matters and showing off will also make others think that you are narrow-minded and know nothing but your own affairs. In conversation, we should look for topics of common interest. Doctors can talk about literature, scientists can talk about music, and educators can tell stories about travel, which makes the whole party full of relaxed atmosphere.

It should be noted that _ _ regards suicide as a sin. In the United States, the topic of "suicide" is unpopular, so it is better to say less whenever and wherever.

8. Don't forget to say hello to the children.

Americans pay attention to the equality between adults and children. When you visit an American family, their children must come out to meet the guests and say hello. At this time, don't just focus on adults and ignore children. That will definitely make their parents unhappy.

When greeting children, you can shake hands or kiss your face. If a child kisses you, you must also kiss his face.

9. Same sex can't dance together

Same-sex people can't both dance, which is one of the recognized social etiquette in America. When people of the same sex dance together, others will definitely give a reproachful look or think that they are gay. Therefore, even if you can't find a partner of the opposite sex, you must never dance with the same sex.

10. Don't take off your shoes in front of others.

In America, if you take off your shoes or go barefoot in front of others, you will be considered a rude savage. Only in the bedroom, or between men and women in love, can you take off your shoes. If women take off their shoes in front of men, it means "you can do whatever you want"; Men take off their shoes; Will be despised as barefoot natives in the jungle. It is impolite for both men and women to pull down their socks and garters in front of others. If your shoelaces are loose, you should go to a place where no one is there to tie them.

1 1. Women can't drink alone.

Women should not drink alone, if they drink alone or several women drink together. Are considered as "women and other men". Women who are not familiar with this situation may be harassed by offering their own men.

12. Don't stick out your tongue in front of others.

Americans think sticking out your tongue in front of others is an unsightly and impolite behavior, which gives people a feeling of vulgarity and indecent, and can even be interpreted as looking down on others.

When a child makes a mistake, he can spit out his tongue. He looks innocent and lovely. Adults should never do this.

13. Don't laugh casually.

Smiling can bring friendship. But on some occasions, a smile often represents a commitment to something. Especially women, it is best not to laugh for no reason. Because of the vague smile, sometimes it is mistaken for "ridicule" and sometimes it is mistaken for "default", which causes great misunderstanding.

14. Bend down before you pass the seat.

When you pass in front of others in a narrow place, such as a cinema, you must say "I'm sorry". At this time, Americans sit with their backs to each other and bend over. This is different from the habit of entering Europe. Europeans must sit facing the entrance and bow their heads.

15. Don't get drunk at the party.

Drinking moderately at the banquet and always maintaining a gentle manner are the etiquette observed by Europeans and Americans.

At American banquets, it is rare to see people who are drunk as a fiddler. Even if you drink too much, you should stick to the end of the party and go back to your room so as not to fall down. If you get drunk and make trouble on the spot, you will attract everyone's contempt.

16. Don't give gifts indiscriminately.

Gifts must be meaningful, such as friends' birthdays and colleagues' weddings.

But don't give gifts easily, so that the other party will not only be grateful, but also suspect that you have other plans.

When you don't know what gift to give, you can send flowers. Flowers are always appropriate when visiting or attending a banquet. Perfume and vitamins are also very popular.

17. Don't eat garlic before going out.

Americans are generally very sensitive to smells, especially the smell of garlic. If you have eaten garlic before going out. Better brush your teeth and rinse your mouth, or the smell of garlic will make you unhappy.

18. Don't pay for others.

China people's habit is that when several friends go out together, they always scramble to pay for tickets. But if you do this to Americans, you won't get their thanks. This will make Americans feel indebted. Psychologically, it's hard. When Americans go out together, they always go Dutch, including fare, meal and tip.

19. After using the bathroom

China people's habit is to close the door behind them, and it's best to close the toilet when no one is around. Americans are used to opening a small crack on the toilet door, indicating that there is no one inside. If the lock is tight, it means that someone is inside and others have to wait outside.

20. The meaning of gestures

When America refers to itself, it should use its fingertips. If they point to their breasts according to their own habits, they will often be confused and unable to understand.

When you call someone over. Our habit is to wave, which seems to Americans. To be exact, "goodbye" They pointed at themselves to greet people, and then pointed at themselves with their middle fingers and forefinger. Shake it gently two or three times.

Americans have many gesture habits, such as using the index finger and thumb to form a circle, and the other three fingers reaching up to make an "OK" gesture, indicating "good" and "agreement".