Traditional Culture Encyclopedia - Travel guide - What's the use of the tourist complaint telephone number 1230 1?
What's the use of the tourist complaint telephone number 1230 1?
Legal basis: People's Republic of China (PRC) Consumer Protection Law.
Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services.
Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
Article 8 Consumers have the right to know the real situation of the commodities they buy or use or the services they receive.
Consumers have the right to require business operators to provide prices, places of origin, producers, uses, performance, specifications, grades, main ingredients, production dates, expiration dates, inspection certificates, instructions for use, after-sales services or the contents, specifications and expenses of services, etc. according to different conditions of goods or services.
Article 9 Consumers have the right to choose their own commodities or services.
Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.
Consumers have the right to compare, identify and choose their own goods or services.
Article 48 A business operator who provides goods or services under any of the following circumstances shall bear civil liability in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law:
(a) The goods or services are defective;
(two) the goods do not have the performance that the goods should have and are not explained at the time of sale;
(three) does not meet the commodity standards indicated on the commodity or its packaging;
(four) does not meet the quality conditions indicated by commodity descriptions, physical samples, etc.;
(five) the production of goods explicitly eliminated by the state or the sale of invalid or deteriorated goods;
(six) the number of goods sold is insufficient;
(seven) the service content and fees are in violation of the agreement;
(8) Deliberately delaying or unreasonably refusing consumers' requests for repair, rework, replacement, return of goods, replenishment of commodity quantity, refund of payment for goods and service fees or compensation for losses;
(nine) other circumstances that harm the rights and interests of consumers as stipulated by laws and regulations.
Business operators who fail to fulfill their obligations to protect consumers' safety and cause damage to consumers shall bear tort liability.
- Related articles
- What are the basic ethics that tour guides must abide by?
- Can fresh graduates apply for teacher recruitment at Kunming Dianchi Resort?
- Can I open a car wash shop in the tourist area? How much will it cost?
- So close, so beautiful. Who said you went to Hebei at the weekend?
- Go on road trip, the four scenic spots around Jiamusi, is the most worth visiting and the most popular place in Heilongjiang in winter.
- What are the pavilions in Guangzhou?
- I want to travel, but I have to work!
- Which garden is the most fun in Xiamen Fangte Paradise?
- How to treat revenge tourism of college students?
- Brief introduction and detailed information of Wuling Mountain