Can I return the tourist ticket?

The inquiry website shows that passengers can't make it after purchasing tickets, so they can apply for a refund at the ticket office. For example, due to force majeure such as epidemic situation and weather, the plane was delayed or cancelled. If the passenger asks for a refund due to flight cancellation, advance, delay, flight change or the carrier cannot provide the original seat, the originating station shall refund all the ticket money, and the unused flight segment will be refunded at the stop station, and no refund fee will be charged.