Traditional Culture Encyclopedia - Travel guide - What to do if same-trip ticket issuance is interrupted?
What to do if same-trip ticket issuance is interrupted?
If you encounter same-trip ticket issuance interruption, you can try the following methods to solve the problem:
1. **Re-enter same-trip travel**: Check the current network status and make sure The network is smooth. Then reopen the Tongcheng Travel client or log in to the Tongcheng Travel website.
2. **Refresh the page**: Click the refresh button, or use the F5 key on the keyboard to refresh the page to obtain the latest ticket issuance status.
3. **Contact Customer Service**: If the above methods cannot solve the problem, you can contact Tongcheng Travel’s customer service. The customer service phone number is 10107888 or 400666666. Explain the specific situation to customer service personnel and seek solutions.
4. **Confirm account status**: Check whether your Tongcheng Travel account is in normal status and has not been restricted from issuing tickets due to illegal operations or other reasons.
5. **Check order information**: Carefully check whether the order information is correct, including key information such as departure place, destination, flight date, etc.
6. **Wait for a while**: Sometimes ticket issuance will be temporarily interrupted due to busy system or other reasons. After waiting for a while, try issuing the ticket again.
7. **Consider other channels**: If you cannot issue tickets for same-trip travel, you can try to purchase tickets through other channels, such as contacting the airline directly or checking air tickets through other travel websites.
Please note that the above suggestions are for reference only and are not guaranteed to solve all problems. If you encounter problems, please choose the appropriate method based on the actual situation.
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