What should I do if the hotel deposit is refunded directly but the money is deducted?

If the hotel refunds the deposit directly but has actually deducted the money, you can take the following steps:

1. Contact the hotel: First, you should try Contact the hotel to ask why the deposit was debited. You can provide details such as your order number, check-out date and amount. If the hotel gives a reasonable explanation and you agree with how they handled it, the problem may be resolved.

2. Check your receipt: If you are still not sure why you were charged, you can check your receipt, such as the hotel's check-in contract or receipt, to see if it contains any clauses about possible deductions or hint.

3. Seek help from a third party: If you and the hotel cannot reach an agreement on the chargeback issue, you can complain to the local consumer association or tourism regulatory department and seek their help and advice.

4. Legal remedies: If none of the above steps can solve the problem, you may consider seeking legal remedies. You can consult a lawyer or file a lawsuit in court to get your deposit back.

In short, if your hotel deposit is deducted without reasonable explanation or refund, you should take appropriate measures to safeguard your rights and interests.