Traditional Culture Encyclopedia - Travel guide - tourism service contract

tourism service contract

Travel service contract 1 package travel agency:

Legal representative (principal responsible person): Position:

Business license number:

Business address:

Handler: Position:

Tel: Fax:

E-mail:

Ground mechanism:

Legal representative (principal responsible person): Position:

Business license number:

Business address:

Handler: Position:

Tel: Fax:

E-mail:

The travel agency will hand over the tourists it organizes to the ground agency for reception, and the ground agency will provide reception services for the tourists organized by the travel agency according to the standards and requirements confirmed by both parties. Through equal consultation, the package tour agency and the land agency reached the following agreement:

Article 1: Composition of the Contract

As an effective part of this contract, the following contents have the same legal effect as this contract:

1. Reception plan;

2. Confirmation of business dealings between the two parties;

3. Both parties reach a supplementary agreement on matters not covered;

4. Financial confirmation and settlement documents;

5. Other agreements:

Article 2: Parties to a contract

Travel agencies and land agencies are travel agencies or branches established in accordance with the laws and regulations of People's Republic of China (PRC), and have obtained travel agency business qualifications in accordance with the law, and their qualifications effectively exist within the validity period of the contract.

Before signing the contract, both parties shall provide the other party with copies of business license, business license (branch registration certificate), travel agency liability insurance policy, safety management system, emergency response plan and other documents and affix their official seals. If the above information is changed, the changing party shall notify the other party in writing within xx days from the date of change and provide updated information.

Article 3: Formulation of Reception Plan

Tour travel agencies can negotiate reception matters with the ground agency by telephone, fax, email, etc. In this process, the matters finally reached by both parties shall form a reception plan, which shall be signed and sealed by both parties for confirmation.

The reception plan shall specify the following contents:

1. Number and list of tourists;

2. Reception expenses; Among them, the ground tour guide fee is:

3. Arrival and departure time, flight and itinerary;

4. Arrangements and standards for transportation, accommodation and catering services;

5. Tour itinerary, tour content and time;

6. The number and time of free activities;

7. Requirements for tour guides;

8. Others:

Article 4: Change of Reception Plan

Once the reception plan is determined, it shall not be changed unilaterally.

In case of force majeure or other reasons before leaving the group, it is really necessary to change. After consultation, the changes will be confirmed by the signatures and seals of both parties. In case of emergency, both parties can negotiate by telephone, fax or email. , but it should be signed and sealed by both parties within xx days from the date when the emergency disappears.

Unless otherwise stipulated by laws and regulations, the reception plan shall not be changed after entrustment.

Article 5: Reception Service Requirements

The reception service of the land agency shall meet the following requirements:

1. Tourism Law of the People's Republic of China (hereinafter referred to as Tourism Law), Regulations on Travel Agencies, Regulations on the Administration of Tour Guides and other laws and regulations;

2. The reception service standards agreed by both parties;

3. Relevant national standards and industry standards.

Article 6: Settlement of Reception Expenses

Settlement method and time limit:.

The ground agency should cooperate with the tour group to settle the reception fee, fill in the settlement form in time, affix the special financial seal of the ground agency, and deliver it to the financial department of the tour group. The travel agency shall check the settlement documents of the land agency within xx days after receiving them, and pay the reception fee in full and on time as agreed.

Article 7: contractual obligations

(A) obligations of travel agencies

1. The travel agency shall pay the reception fee according to the agreed time limit and amount;

2. The package travel agency shall truthfully and clearly explain the reception requirements and standards, and provide the land agency with a copy of the contract reached with the tourists and the "Travel Schedule" for a single tour;

3. The travel agency shall provide necessary assistance for the ground agency to complete the reception service.

(2) obligations of land agency

1. The land agency shall arrange travel itinerary, tourist attractions, service items, etc. In strict accordance with the agreement between the two parties, the travel service shall not be suspended without authorization due to disputes with the tour group.

2. Without the written consent of the travel agency, the land agency shall not combine the tourists organized by the travel agency with other tourists in any way, or hand them over to any third party for reception;

3. The ground agency should choose qualified suppliers with corresponding reception capacity;

4. The ground agency should actively cooperate with the tour group to do a good job in evaluating the reception service quality, inform the team dynamics and feedback the reception service quality information as agreed, and the service quality evaluation methods and standards are as follows:

5. Ask the tour guide to guide tourists to travel in a healthy and civilized way, and discourage tourists from breaking the law and violating social morality.

(3) Both parties have the same obligations.

1. The reception expenses agreed by both parties shall not be lower than the reception and service costs;

2. The agreement between the two parties shall abide by the Tourism Law, the Consumer Protection Law and other laws and regulations, and shall not harm the legitimate rights and interests of tourists;

3. After one party breaches the contract, the other party shall take appropriate measures to prevent the loss from expanding;

4. Both parties shall keep the business secrets obtained in business activities;

5. If the tourist requests to terminate the contract during the tour, the travel agency shall assist the tourist to return to the place of departure or the reasonable place designated by the tourist.

Article 8: Risk Prevention

1. Travel agency liability insurance shall be fully insured by the travel agency in accordance with laws and regulations;

2. The travel agency shall prompt its organized tourists to buy personal accident insurance;

3. The vehicles and drivers arranged by the ground agency for tourists organized by tour groups must have legal and valid qualifications. The passenger transport operator selected by the ground agency shall have purchased the carrier liability insurance, and the insurance amount shall not be less than 1 10,000 yuan;

Travel agencies and land agencies should ensure the safety of tourists. For matters that may endanger the personal and property safety of tourists, true explanations and clear warnings shall be made, and necessary measures shall be taken to prevent the occurrence and expansion of hazards;

5. In the reception process, if the tourists suffer personal or property damage, the ground agency shall take rescue measures and pay the necessary expenses in advance, timely feedback information to the travel agency, and collect and preserve relevant evidence. After the division of responsibilities between the travel agency and the ground agency is clear,

According to their respective responsibilities, the settlement should be completed within days. If it is the responsibility of a third party, the land agency shall assist the tourists in claiming compensation.

Article 9: Settlement of Tourism Disputes

1. If tourists lodge complaints during the reception of the ground agency, the ground agency shall try its best to solve them in time in the local area and inform the travel agency in writing of the handling situation. If it can't be solved locally, it should inform the travel agency in writing in time. The land agency should actively cooperate with the travel agency to handle complaints, arbitration, litigation and other service quality disputes of tourists, and provide the required evidence materials in time.

2. Travel agencies and land agencies should divide their respective liability for compensation according to the investigation, and settle accounts within xx days after the division of responsibilities is clear. The economic losses caused by travel agency's delay, change and cancellation shall be borne by the travel agency, and the economic losses caused by the reception service quality of the land agency shall be borne by the land agency.

3. For the economic compensation caused by the reception service quality problem of the ground agency, after the travel agency makes compensation according to or with reference to the following standards, the ground agency shall make full compensation to the travel agency within xx days after the travel agency makes a claim for recourse and provides relevant certificates:

(1) According to the compensation standard agreed by the travel agency and tourists;

(2) refer to the compensation standard of travel agency service quality formulated by the National Tourism Administration;

(3) according to the amount standard determined by the court and the arbitration institution.

Article 10: Force Majeure

1. If one party fails to perform the contract due to force majeure and other reasons not attributable to either party, it shall be exempted from liability in part or in whole according to the degree of influence. However, if force majeure occurs after the delay in performance, it cannot be exempted from liability.

2. If one party fails to perform the contract due to force majeure or other reasons not attributable to both parties, it shall notify the other party in time and provide proof within a reasonable period. Both parties should take reasonable and appropriate measures to prevent the loss from expanding. If one party fails to perform relevant obligations and causes losses to the other party, it shall be liable for compensation.

3. If the itinerary is delayed due to force majeure and other reasons not attributable to either party of the contract, the travel agency and the agency shall negotiate with the tourists to adjust the itinerary in time, and agree that the part that the tourists do not bear shall be borne by the travel agency and the agency through consultation.

4. If the personal and property safety of tourists is endangered due to force majeure and other reasons not attributable to any party to the contract, the travel agency and the ground agency shall take corresponding safety rescue measures, and the expenses incurred shall be borne by the travel agency and the ground agency through consultation.

Article 11: Liability for breach of contract

1. If the package tour agency fails to pay the reception fee in full and on time as agreed in the contract, it shall pay xx% of the unpaid package tour fee as the base. If the liquidated damages are insufficient to make up for the actual losses, it shall be compensated according to the actual losses.

2. If the travel agency causes economic losses to the land agency due to the following circumstances, it shall be liable for breach of contract to the land agency according to the actual losses:

(1) Information such as reception requirements and standards is unclear or incorrect;

(two) failed to provide necessary assistance for the reception service of the land agency.

3. If the ground agency merges the tourists organized by the travel agency with other tourists or transfers them to any third party for reception without the written consent of the travel agency, the ground agency shall pay the travel agency a penalty of xx% of the reception fee. If the liquidated damages are insufficient to make up for the actual losses, compensation shall be made according to the actual losses.

4. If the ground agency fails to select qualified suppliers with corresponding reception capacity as agreed in the contract, the ground agency shall pay xx% of the reception expenses of the tour group as liquidated damages. If the liquidated damages are insufficient to make up for the actual losses, compensation shall be made according to the actual losses.

5. If the travel agency is subject to administrative punishment due to the illegal behavior of the land agency, the land agency shall pay the travel agency a penalty of xx% of the reception fee. If the liquidated damages are insufficient to make up for the actual losses, compensation shall be made according to the actual losses.

6. If the ground agency fails to solve the complaints made by tourists in the local area and fails to notify the travel agency in writing in time, the ground agency shall be responsible for the losses caused.

7. If both parties or one of them fails to take remedial measures to prevent the loss from expanding, they shall be liable for the expanded loss within their respective responsibilities.

8. If any party of the package travel agency or the land agency divulges the business secrets obtained in the business activities, the breaching party shall pay the other party xx% of the reception expenses of the group as liquidated damages. If the liquidated damages are insufficient to make up for the actual losses, compensation shall be made according to the actual losses.

Article 12: Termination of the Contract

1. If the travel agency fails to pay the reception fee beyond the agreed payment period of xx days, the agency has the right to terminate the contract and require the travel agency to bear the corresponding compensation liability.

2. If the reception service quality of the ground agency fails to reach the standard number (including this number) agreed in Item 4, Paragraph 2, Article 7 of this contract, the travel agency has the right to terminate the contract and require the ground agency to bear the corresponding liability for compensation.

3. The responsibility of tourists for complaints, arbitration or civil litigation due to the reasons of the land agency.

If the number of times (including this number) is above, the travel agency has the right to terminate the contract and ask the local agency to bear the corresponding liability for compensation.

4. If the ground agency breaches the contract and causes economic losses to the tour group or tourists, and the ground agency refuses to correct or compensate for more than times (including this number), the tour group has the right to terminate the contract and ask the ground agency to bear the corresponding liability for compensation.

5. Other circumstances in which both parties agree to terminate the contract:

Article 13: Dispute Resolution

Disputes arising from the reception business of a single tour group between the tour group agency and the ground agency can be resolved through consultation. If negotiation fails, the dispute shall be settled in the following ways (choose one):

1. Submit to arbitration, and both parties agree that the arbitration commission is (indicate the region and name of the arbitration commission);

2. When a civil lawsuit is filed, both parties agree on the jurisdiction of the lawsuit (limited to the defendant's domicile, the place where the contract is performed, the place where the contract is signed, the plaintiff's domicile and the location of the subject matter).

Article 14: Validity and duration of the contract

1. This contract is made in duplicate, each party holds one copy, which has the same legal effect.

2. This contract shall come into effect as of the date of signature and seal by both parties, and the validity period is. Xx days before the expiration of the contract, one party may submit a written request to the other party to renew the contract.

3. When this contract is terminated or dissolved, the reception plan confirmed by both parties within the validity period of this contract shall continue to be implemented.

Signature of travel agency: signature of land agency:

Signature time: Signature time:

Signing place: Signing place:

Article 2 of the Tourism Service Contract Party A:

Address:

Telephone:

E-mail:

Party B:

Address:

Telephone:

E-mail:

Party A and Party B participate in the activities organized by Party B, and through equal consultation, Party A voluntarily signs the following contract:

First of all, the itinerary

Party A shall be Party B from _ _ _ _ _ _ _ _.

Second, the location of the tour and the timetable of each tourist attraction.

The number of tourist attractions provided by Party A for Party B is _ _ _ _ _ _. They are _ _ _ _ _ _ _. The daily schedule is from _ _ _ _ _ _ in the morning to _ _ _ _ _ _ _ _ _ _ _ _ _

Three. Travel life arrangement

Party A provides accommodation for Party B, and the daily food standard is within _ _ _ _ _ _ _ _ _ _.

Fourthly, tour guide service.

Party A provides tour guide service for Party B, with the service content of _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

V. Tourism cost

The total cost of this trip is _ _ _ _ _ _ _ yuan (including room and board). Pay _ _ _ _ _ _ _ days before the trip.

Sixth, tourist transportation.

Party A provides Party B with means of transportation ... _ _ _ _ _ _ and other means of transportation are provided by Party A, and Party B's travel safety is guaranteed.

Seven. Rights and obligations of Party A and liquidated damages

1. Party A shall arrange this tour for Party B on time according to the provisions of this contract.

2. Without the consent of Party B, Party A shall not reduce or increase tourist attractions without authorization to shorten the travel time. If Party A violates this Agreement, it shall compensate Party B for _ _ _ _ _ _ _ _% of the liquidated damages, or Party B may require Party A to continue to provide tourism services as agreed. If Party A cannot provide it, Party B can go by itself, and the reasonable expenses incurred shall be borne by Party A; Party A shall increase the scenic spots, and the increased expenses shall be borne by Party A. ..

3. Party A shall provide quality services to Party B according to the provisions of this contract. During the tour, Party A shall send medical personnel and security personnel. To ensure the smooth progress of this tour.

4. Party A shall not change or terminate this contract without authorization, otherwise it shall compensate Party B for the loss of _ _ _ _ _.

5. If Party B's property losses and personal injuries are caused by Party A's reasons, Party A shall be liable for compensation. If losses are caused by the fault of a third party, Party A has the right to recover from the third party after compensation.

Eight. Rights and obligations of Party B and liquidated damages

1. Party B shall pay the travel expenses on time. If the payment is not made in full within _ _ _ _ _ days before departure in violation of regulations, Party A has the right to cancel Party B's tourism projects without signing a contract with Party B. ..

2. Party B shall abide by the safety matters and other reasonable requirements arranged by Party A during this tour, and shall not act alone without authorization, otherwise the consequences will be borne by itself.

Nine. transfer

Unless otherwise stipulated in this contract or agreed by both parties through consultation, neither party may transfer any rights and obligations of both parties stipulated in this contract to a third party without the written consent of the other party. Any transfer without the express written consent of the other party is null and void.

X. Dispute settlement

1. Any dispute arising from the execution of this contract shall be settled through friendly negotiation.

2. If both parties can't reach an agreement through consultation, the case shall be submitted to the _ _ _ _ _ _ _ court.

XI。 treaty wording

This Contract is signed on _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Party A (signature and seal):

Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Party B (signature and seal):

Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Article 3 of the tourism service contract: Party A: _ _ _ _ _ _ _ _ _

Address: _ _ _ _ _ _

Party B: _ _ _ _ _ _

Address: _ _ _ _ _ _

According to the national regulations on tourism management, Party A and Party B sign this contract through consultation and abide by it jointly.

Article 1

Party A shall be Party B from _ _ _ _ _ _ _ _.

Article 2 Time arrangement of tourist sites and scenic spots

The tourist attractions provided by Party A for Party B are _ _ _ _ _ _ _. They are _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

The daily schedule is from _ _ _ _ _ _ in the morning to _ _ _ _ _ _ _ _ _ _ _ _ _

Article 3 Travel life arrangements:

Party A provides accommodation for Party B, and the daily food standard is within _ _ _ _ _ _ _ _ _ _.

Article 4 Tour guide service

Party A provides tour guide service for Party B, and the service content is _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

Article 5 Travel expenses

The total cost of this trip is _ _ _ _ _ _ _ yuan (including room and board). Pay _ _ _ _ _ _ _ days before the trip.

Article 6 Tourist means of transport

Party A provides transportation for Party B. _ _ _ _ _ _ _ _ _ _ and other transportation is provided by Party A, and Party B's travel safety should be guaranteed.

Article 7 Rights and obligations of Party A and liquidated damages

1. Party A shall arrange this tour for Party B on time according to the provisions of this contract.

2. Without the consent of Party B, Party A shall not reduce or increase tourist attractions without authorization to shorten the travel time. If Party A violates this Agreement, it shall compensate Party B for _ _ _ _ _ _ _ _% of the liquidated damages, or Party B may require Party A to continue to provide tourism services as agreed. If Party A cannot provide it, Party B can go by itself, and the reasonable expenses incurred shall be borne by Party A; Party A shall increase the scenic spots, and the increased expenses shall be borne by Party A. ..

3. Party A shall provide quality services to Party B according to the provisions of this contract. During the tour, Party A shall send medical personnel and security personnel. To ensure the smooth progress of this tour.

4. Party A shall not change or terminate this contract without authorization, otherwise it shall compensate Party B for the loss of _ _ _ _ _.

5. If Party B's property losses and personal injuries are caused by Party A's reasons, Party A shall be liable for compensation. If losses are caused by the fault of a third party, Party A has the right to recover from the third party after compensation.

Article 8 Rights and obligations of Party B and liquidated damages

1. Party B shall pay the travel expenses on time. If the payment is not made in full within _ _ days before departure in violation of regulations, Party A has the right to cancel Party B's travel matters without signing a contract with Party B..

2. Party B shall abide by the safety matters and other reasonable requirements arranged by Party A during this tour, and shall not act alone without authorization, otherwise the consequences will be borne by itself.

Article 9 Before or during the execution of this contract, if there are matters not covered in this contract, Party A and Party B shall make supplementary provisions through consultation, which shall be an annex to this contract, and all supplementary provisions shall have the same legal effect as this contract.

Article 10 This contract is in the form of _ _ _ _ _ _ _ _ _ _ _.

Party A (seal): _ _ _ _ _ _ _ _ _ _ _ _

Legal representative (signature): _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Party B (seal): _ _ _ _ _ _ _ _ _ _ _ _

Legal representative (signature): _ _ _ _ _ _

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _