What are the legal issues when being taken to a store by a tour guide for forced shopping while traveling?

What are the legal issues when being taken to a store by a tour guide for forced shopping while traveling? How should consumers deal with this situation? Hello everyone, I am lawyer Jiang Bao. I have a lot of work pressure and we all want to go out for a walk during the holidays. Many times, especially during holidays, many people choose to travel in group tours for peace of mind and convenience. But when you are happily traveling, but encounter an old topic in the industry that you are forced to shop, what should you do? Do you have to be at the mercy of travel agencies when you go out for fun? Of course not.

If the travel agency's behavior is illegal, the purchased items can be returned and refunded, and the money paid for the paid items can also be recovered. Article 35 of my country’s Tourism Law stipulates that travel agencies shall not organize tourism activities at unreasonably low prices to deceive tourists. And obtain unfair benefits such as kickbacks by arranging shopping or paying for items separately. Unless both parties reach an agreement or the tourist requests it and it does not affect the itinerary of other tourists, travel agencies shall not designate specific shopping venues for tourists, and shall not arrange additional paid tours. If the travel agency encounters the above illegal information, tourists have the right to request the travel agency to return the goods within 30 days after the trip, and advance the return payment or refund the cost of the separately paid travel items. In addition, in addition to the above-mentioned illegal acts that can require returns and refunds, compensation can also be claimed for various other deceptive methods. For example, the tour time was shortened without authorization and tourist attractions reduced tourist services four times. If you increase the number of shopping times, extend the shopping time, sell goods privately, etc., don’t panic. We can ask the travel agency for compensation for all the above behaviors. So how should you protect your rights when encountering forced shopping? We have many choices. The first is to resolve the matter through negotiation between the two parties, or to complain to the management unit of the scenic spot involved. The second is to call the national tourism service hotline 12301 or the Consumer Association 12315 to complain, and the third is to file a lawsuit with the People's Court. In short, we will not be arbitrarily manipulated by travel agencies when we go out for fun. If our legitimate rights and interests are infringed, please remember to keep relevant evidence and choose reasonable rights protection methods to safeguard our legitimate rights and interests.