How are China tourists in Switzerland now?

Switzerland is a very beautiful European country, where you can find your own inspiration and the rhythm of rural life. You will face exotic customs and distinctive cultural characteristics. At present, during the new pneumonia epidemic, China tourists have not been banned in Switzerland, and everyone can still travel here. So what should China tourists stranded in Switzerland do and how can they return to China?

On February 4, 2020, the Swiss National Tourism Administration issued a letter to colleagues in the tourism industry and tourists from China, in which it was mentioned that "the Swiss tourism industry, together with relevant Swiss departments and associations, is making every effort to reduce the burden on China's tourism partners and tourists from all over China" and "Switzerland has no entry and travel restrictions on China guests". The details of this letter are as follows ↓

Dear colleagues in the tourism industry, dear tourists from China,

The Swiss National Tourism Administration was shocked and saddened by the huge impact of the novel coronavirus epidemic. Together with other countries in the world, we hope to completely eliminate the epidemic as soon as possible and overcome difficulties. Switzerland fully abides by the powerful measures taken by the World Health Organization, especially the relevant departments in China. Swiss tourism, together with relevant Swiss departments and associations, is making every effort to reduce the burden on China's tourism partners and tourists from all over China.

The Swiss National Tourism Administration and the Swiss Hotel and Catering Association called on Swiss tourism service providers to provide maximum understanding and support for the cancellation of reservations caused by the pneumonia epidemic in China.

The epidemic affects people's hearts. We update the tourist information and warm tips, hoping to help you travel in Switzerland.

If your trip to Switzerland is still planned/not yet made:

Therefore, friends who planned to travel due to the epidemic situation in novel coronavirus, please contact the platform channel you booked. According to the notice of the Ministry of Culture and Tourism of China, all outbound group tours and machine wine services will be suspended after June 27th, 2020.

Unfortunately, a valid visa that cannot be used due to this epidemic will not be available after it expires. If you want to postpone your trip, please apply separately before you travel.

Up to now, Switzerland has no entry and travel restrictions for China guests.

If you are already in Switzerland and affected by the epidemic, when you return:

In response to the novel coronavirus epidemic, Switzerland introduced new measures to extend visas.

If you are in Switzerland, due to the impact of this epidemic, you can't leave the country and return to your original place of residence as scheduled. The immigration offices of Swiss States can extend visas for qualified passengers. The application conditions are as follows:

1. Enter Switzerland with a valid Schengen visa;

2. The flight was unable to return to its original place of residence due to the sharp decline in the novel coronavirus epidemic;

The Schengen visa will expire on or after the scheduled flight cancellation date.

Visitors who meet the above three conditions at the same time can apply to the current state immigration bureau.

Non-Schengen residents can apply for a visa valid for 180 days and actually staying for no more than 90 days. The specific extension period is held by the state immigration offices.

Application materials to be submitted:

1. A valid passport (valid for at least 3 months from the date of departure of the original return flight) and the corresponding Schengen visa;

2. Travel health insurance covering the whole stay as much as possible;

3. There is no proof of return flight (such as communication records with travel agencies or airlines).

The state immigration offices charge renewal fees according to regulations.

Address and contact information of Swiss Immigration Bureau:

/zh/ my reservation)

Or contact the service center after the reservation is successful.

(Check the telephone number of the local service center:

/zh/ support/contact)

* If you are a passenger who successfully booked a ticket through an online agent, please contact the booking agent/agent platform.

* Please feel free to check the website for more information: /en/flight-information.

Or call the customer service center of Lufthansa Group at 4008-868-868 (providing bilingual customer service), or call +6 1282784063.

English customer service. As there are many people calling for advice, please wait patiently if the seats are busy.

Swiss travel package:

In order to show their support for China's tourism industry to tide over the difficulties, Eurorail will provide the first-stage special refund arrangement for passengers who cannot travel as usual due to relevant instructions and travel restrictions. All relevant orders that have been booked by the general agent of Eurail and its sub-agents (see trade.raileurope.cn for the list of general agents) and the departure date of the train (pass) is on or before February 29th, 2020, can apply for a refund and a full refund through the agent of Eurail, and the booking fee already collected can be exempted. Eurorail will continue to pay close attention to the development of the epidemic and related travel restrictions.

Working hours of some Swiss embassies and consulates:

In view of the current epidemic situation in novel coronavirus, the Swiss Embassy in China will only provide limited services until Friday, February 7, 2020. Please make an appointment in advance.

Please call+8613901331023 in case of emergency.

The visa office is also closed. If there is an emergency, please inform you by email of the reason for the emergency trip and the estimated departure date:

Beijing.visa @ eda.admin.ch

After work, please contact the Swiss Federal Ministry of Foreign Affairs:

Tel: +4 1800247365 or +4 158465333.

E-mail: helpline@eda.admin.ch

In view of the current epidemic situation in novel coronavirus, the Swiss Consulate General in Shanghai will only provide limited services until Friday, February 7, 2020, and the window will only handle urgent affairs. Please make an appointment in advance.

If you have any questions, please contact us: shanghai@eda.admin.ch

In case of emergency, please call +862 1627005 19.

After work, please contact the Swiss Federal Ministry of Foreign Affairs:

Tel: +4 1800247365 or +4 158465333.

E-mail: helpline@eda.admin.ch

In view of the current epidemic situation in novel coronavirus, the Swiss Consulate General in Chengdu will remain closed, and the reopening time is to be determined.

E-mails sent to the Consulate General's * * * mailbox Chengdu @eda.admin.ch will be checked regularly. In case of emergency, please contact us at +86 1390 133.

1023, limited service only.

Tel: +4 1800247365, Swiss Federal Ministry of Foreign Affairs +4 158465333.

E-mail: helpline@eda.admin.ch

Practical links:

Swiss National Tourism Administration:

MySwitzerland.com

Swiss Embassy in China:

Swiss cantonal immigration offices:

https://www . SEM . admin . ch/SEM/en/home/ueber uns/kontakt/kantonale _ behoerden/adressen _ kantone _ und . html

Swiss Ministry of Public Health:

https://www . bag . admin . ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov . html

WHO (World Health Organization)

https://www.who.int/zh/home

Switzerland is a world-famous tourist destination, and tourism is the economic pillar industry of Switzerland. Swiss National Tourism Administration, as a marketing organization to publicize and promote Swiss tourist destinations, has established the image of a pioneer in tourism by carrying out marketing activities and providing quality services in Switzerland. China has always been a tourist market that Swiss tourism attaches great importance to, and we thank the people of China for their strong support for the development of Swiss tourism. Swiss National Tourism Administration is willing to face the difficulties together with China's tourism industry and work hand in hand. I believe that the people of China will overcome the difficulties as soon as possible. Look forward to China tourists coming to Switzerland in a healthy and safe way as soon as possible!

Sincerely wish China friends health and safety!

Swiss national tourism administration

February 4(th), 2020