The online travel ticket of Peony Garden does not show that the transaction is successful. How can I get a refund?

0- 15 days after the successful transaction, the buyer can initiate after-sales service.

1. Failure to receive goods after successful transaction: after-sales can be initiated if goods are not received.

2. Request a partial refund after the transaction is successful: you can initiate after-sales rights protection, which requires "no return, partial refund through negotiation".

3. After the transaction is successful, you need to return the goods and get a refund:

Case 1: If the goods have been returned, you can start after-sales rights protection. Rights protection needs to choose "return, ask for a refund".

Case 2: If you haven't returned the goods, you can initiate after-sales rights protection, and you need to select "Need to return the goods and get a refund" to protect the rights.

4. After the transaction is successful, goods need to be exchanged for maintenance: after-sales rights protection can be initiated, and rights protection needs to select "Need maintenance, need replacement".