Personnel classification of tour guides

Tour guides are the general name of tour guide service staff, and the work scope, reception targets, trial language, working methods and nature, and post qualifications of all kinds of tour guides are different. According to different classification standards, tour guides can be classified into multiple categories.

(1) Classification by language

1. Chinese tour guides are generally domestic tourists, Hong Kong, Macao and Taiwan Province compatriots who have returned to the Mainland to visit relatives, and foreign Chinese tourists who have returned home, and provide corresponding language services according to their different requirements.

2. Foreign language tour guides are mainly those who provide tour guide services for foreign tourists.

(II) Classification according to the nature of work

1. Full-time tour guides refer to tour guides who have been employed by a travel agency for a long time and are official employees of the company, and are the main force of the tour guide team in China.

2. Amateur tour guides refer to those who mainly engage in tour guide work in their spare time without taking tour guide work as their homepage.

3. A freelance tour guide refers to a professional tour guide who does not belong to a regular employee of a travel agency, but establishes a power and obligation relationship with the travel agency he works for through a contract.

(3), classified by work area

1. Local accompanying tour guides (hereinafter referred to as local escorts) refer to tour guides who are appointed by the reception travel agency to implement the reception plan on behalf of the reception agency and provide local tourism activities arrangement, explanation, translation and other services for tour groups (visitors);

2. Full escort tour guide (hereinafter referred to as full escort) refers to the tour guide who is appointed by the group travel agency as the representative of the group travel agency to provide full journey service for the tour group (visitor);

3. Fixed-point tour guides (also called docents) refer to people who give guided tours in a certain range of important scenic spots or places of visit.

4. International tour guides (generally referred to as tour leaders) refer to the tourism staff employed by the sending travel agency, who are responsible for accompanying international tour groups throughout their travel activities and coordinating their relations with the receiving travel agency.

(4), classified by grades

1, junior tour guides

2, intermediate tour guides

3, senior tour guides

4, super tour guides

The qualifications of junior tour guides and intermediate tour guides are mainly obtained through examinations, and they are the main force of the tour guides, accounting for a large proportion.

the qualifications of senior tour guides and super tour guides are mainly obtained through examination and peer expert evaluation, and they are employed by travel agencies. Although they are only a few in number, they play a very critical and important role in ensuring the service quality of tour guides and enhancing the image of travel agencies, and they are valuable human resources in travel agencies.

(5). Classification by certificate

1. Official tour guides

2. Temporary tour guides.