When travel encounters bad weather and no attractions can be visited, who should bear the responsibility?

Sunshine, sailing boats, seafood feasts... A sudden storm cast a layer of dark clouds on the originally clear sky. On July 5, a cruise ship capsized in Phuket, causing heavy casualties among Chinese tourists. Most of the tourists booked overseas one-day trips through online channels. So if such a situation arises, are these online travel platforms responsible for the initial contact with the unfortunate tourist?

In recent years, the number of Chinese tourists choosing island tours has increased rapidly. Casualties and casualties also occur from time to time. Behind the soft beaches and leisure travel, island tourism shows its dangerous side. For example, due to the capsize of the cruise ship in Phuket, Thailand, some tourists canceled their trip to Phuket. However, data from a travel platform shows that some platforms have provided no-loss refunds to more than 100 tourists who booked 52 one-day tours to Phuket.

Even if insurance is included, it does not mean that everything can be insured during the trip, nor does it mean that full compensation can be paid after an accident. An insurance practitioner told reporters that different companies have different exemption clauses. When choosing overseas travel insurance, you should pay special attention to whether it covers the items involved in the itinerary. In addition, when ordering outbound travel products through online travel platforms, the overseas insurance involved is usually a cooperation between the online platform and the insurance company. However, not all insurance companies are eligible for outbound insurance, and if the cooperating insurance company is not qualified to surrender the policy, no compensation will be provided.

Most island tourism projects have restrictive provisions in the revision and withdrawal rules. For example, the Phuket online tourism product purchase agreement states that "the itinerary is for reference only. The specific itinerary guide will be based on the wind of the day." Fine-tuning will be carried out due to conditions such as tides and tides without prior notice." Therefore, you still need to check in advance how the platform plans to handle it and what the relevant regulations are.