Traditional Culture Encyclopedia - Weather forecast - Someone sent some stickers or 10 stickers, and after using them, there was nothing. What should I do if I call back and say I want to see you later?
Someone sent some stickers or 10 stickers, and after using them, there was nothing. What should I do if I call back and say I want to see you later?
1. When chatting with customers, you don't need to talk too much about technology and theory, but today's news, weather and so on. Therefore, salespeople must read more books about economy and aspects in their daily life, especially reading newspapers every day to understand the news and news events of the country and society, which is often the best topic, so that we will not be considered ignorant and knowledgeable when visiting customers.
2. About the salesman's four hours in the evening. A salesman's achievement depends largely on how he spends those four hours in the evening. The worst salesmen watch TV at night, or complain, go out to play, etc. Such a salesman is worthless. Ordinary salesmen go to customers for entertainment, drinking and chatting. Such salesmen will have orders, but I personally think it is difficult to achieve high success. Better salespeople arrange information, customers and make plans at night. This kind of business is good and should have a bright future. I think the best salesman insists on reading for an hour after finishing the salesman's work. I think this kind of business is very promising and I can be a boss in the future.
3. About the salesman himself. Many people think that salesmen should be tall and handsome. A salesman must be eloquent and articulate, and it is good to spit out the oil in his mouth. Salespeople must be able to smoke, carry cigarettes with them and give them to everyone. Salespeople must know how to drink, white wine and beer. Actually, I don't think these are important. I am less than MM in height. When I first started my business, I felt very inferior, and I was not fluent in speaking, let alone eloquent. I never smoke. I can drink one bottle of beer at most, and I'll get drunk if I drink too much. But diligence can make up for it. When I started my business, I was in Huizhou for the first three months. I took some clothes and went to my brother's factory in Dongguan for a few days. An industrial zone, a series of industrial zones. In this way, I walked for three months, and several customers ran away, but a pair of leather shoes were rotten, and people were as black as black charcoal heads. Now that I have opened my own factory, I often ask the salesman if he was killed in the first three months, and then I can get through it. So the business office is outside the factory.
About finding customers
The first three months of doing business is the most critical three months to test whether a salesman can succeed, which can be said to affect the salesman's future business work. The first one is how to find customers, about how to find target customers. Generally speaking, after a new salesman enters a new company, he will find his own customers to visit after he is familiar with the product knowledge around 1 week. If there is no business manager or boss to provide customer resources at first, you can find customers by the following methods.
1, yellow pages, generally there are many yellow pages, such as Shenzhen yellow pages. We can find our original target customers according to the above classification. Now there are many professional industry yellow pages in Shenzhen, such as home appliances yellow pages and toys yellow pages. Salespeople had better find such yellow pages to collect first-hand information. These yellow pages are generally available in large libraries. You can take a notebook and copy it there.
2. Browse for jobs, just like in Shenzhen, Shenzhen Special Zone Daily has many jobs every day, and Southern Metropolis Daily has jobs every Monday. We can get the customers we want by browsing and recruiting. We can also go to the nearby job market. The general recruitment market will post the name and type of work of the daily recruitment unit at the door. We can also know what he does by the type of job he recruits, so that we can find the customers we want. Also, we can visit some big industrial areas. Now almost all the factories are recruiting people, and we can also find them through the recruitment at their doorstep. We can also look at online recruitment, such as Zhuo Bo Recruitment Network.
The advantages of finding customers from recruitment are: first, you can find many new customers, because there are many new factories that he just opened or moved here. If we find him first, we will get there first. In addition, manufacturers who can generally recruit a large number of workers are doing well, and they are relatively confident in paying back money after successful business in the future.
3. Network search. We can search through keywords, such as entering the product name of the customer we are looking for in Baidu, and we can find many customers. You can also find customers through specialty products, such as Alibaba, HC and so on. So we can find a list of many customers. And you can also find the boss's code and name.
4. Always go to the streets to find customers. We go shopping. I usually go to the appliance store. There are packages or brands and names. We can record them and go back to the internet to find them. We can judge a customer's operation by the products in the shopping mall. This also reflects one of his economic strengths.
But personally, I think the best way to find customers is to develop customers through mutual introduction of social networks. We should pay attention to the era of enjoying resources when doing business in the future. For example, you make wires, I make plugs, and he makes resistors. We are also customers of audio. If we can share resources and introduce good customers to each other, it will be very easy and worry-free to enter a customer. And because our customers are looking at each other, the risk will be much lower if the customers have any trouble.
6. Another best method is that customers introduce customers, with the highest success rate. After having several original customers, a good salesman will seriously serve these customers and make friends with them. When you get familiar with it, ask them to introduce you to peers or friends. Just don't let them give you a list at this time. You can find this list anywhere. The most important thing is to ask him to make one for you. If he gives you a recommendation, it is better than you. You will mainly serve the customers he introduced in the future, and then let this new customer introduce by analogy, so that you can easily find your customer network.
So we have many ways to find the customers we want, as long as we put our heart into them. A salesman should have three things on him at any time except when he takes a bath. These three things are: pen, notebook and business card. Others say that salesmen have eight eyes, which makes sense. If you pay attention to everything in your life, you can find many business opportunities.
About playing
After we found the customer, the second question was how to make an appointment with the customer. There are also some details in it. Just pay attention.
1, many people will encounter this situation. The client didn't finish listening to our introduction, said no, and then died. And you said you were going to visit him, but he said he was not available, and asked you to fax him the information or put it in the guard room. We must never fax him the information and give it to him in the security room. It's no use. I was depressed at first when I met such a situation, and then I thought, maybe the purchasing lady was scolded by the boss as soon as she went to work today, so she refused me because she was unhappy, or maybe the purchasing lady quarreled with her boyfriend today, so she ignored me. It doesn't matter. I will find you next time. Many of my clients have called for appointments many times. Sometimes it's just so strange. The purchasing lady said no yesterday. Call again today so that you can take samples to see her. So the success of business often depends on whether you stick to it or not.
No matter how skilled your business skills are, I think it's better to think about what you want to say, and don't pick it up casually. Because we can chat and forget what we were going to say, we often call again as soon as we hang up. It's not good for anyone For friends who have just started a business, it is best to write it on paper. This will be more organized.
I think it's better to play standing up. Because when people stand, I feel more focused and serious, and when I stand, I have a full atmosphere and a better voice. Try it if you don't believe me. No matter how angry you were just now, you'd better smile when fighting. This kind of atmosphere is more relaxed and customers will feel it. Doing business is an indignant job, but our customers don't need to share it with you.
Let's not wait until we need our customers. Call, chat and greet them often at ordinary times. Until he knew it was me as soon as he heard the sound. Better let him think about you. Doing business is like falling in love. We can't expect others to marry you after one date. Purchasing forgetfulness, we should constantly remind him.
Visiting a customer for the first time
1. You must never neglect the preparation and planning before promotion. Only if you are prepared can you win. Prepare samples, catalogues, pens and notebooks. Before meeting the customer, think about the opening remarks, questions to ask, words to say and possible answers. At ordinary times, we must study and remember materials and manuals. It has something to do with our products. At the same time, it is necessary to collect and study the publicity materials and manuals of competitors, so as to "know yourself and know yourself" and truly know yourself and know yourself.
2. Be punctual for appointments-being late means "I don't respect your time". There is no reason for being late. If you can't avoid being late, you must get through and apologize before the appointed time. I believe that going out early is the only way to avoid being late.
Clothing can't make a perfect person, but 90% of the impression you get when you meet for the first time comes from clothing. Etiquette, appearance, speech and manners are the sources of good or bad impressions of people getting along with each other, and delegates must make more efforts in this respect. I don't like my salespeople wearing red and green T-shirts to meet my customers. I only ask for a shirt. Briefcases must be leather.
It is impossible for us to reach a deal with every customer we visit. He should try to visit more customers to increase the percentage of transactions. When visiting customers, we should believe in the principle of "catch the sand even if you fall". It means that you can't go home empty-handed, even if there is no demand for the time being, you can't make a deal. Try to get him to introduce you to a new client.
5. For customers. Always pay attention to the topics that customers like and his hobbies, and talk to him more if he likes them. Watch his every move. You can do whatever you want. The result of the conversation is not important, but the atmosphere of the process is very important. When chatting with Daigou, we often pay great attention to the content of the conversation and always say that there is no topic. In fact, we should pay attention to the process and atmosphere of our conversation. If one day we chat happily and harmoniously, our feelings will be very close. After many days, we often forget what we talked about at that time, and only remember the day when we had a good chat. In fact, purchasing is the same. We will give him a price quotation and a quality certificate, and we will return it to him with our seal and signature upon delivery. So we just need to talk about things outside the business, and it is best to talk about the issues he is interested in.
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