Twelve Explaining Skills of Tour Guide Examination

Twelve Explaining Skills of Tour Guide Examination

The language art form of tour guide explanation plays a very important role in obtaining good tour guide effect. In the process of tour guide explanation, almost every qualified tour guide has his own set of skilled tour guide methods and skills, and each has its own characteristics. According to the four basic characteristics of tour guide language: principle, substance, interest and spirit, this paper lists some examples and introduces several commonly used methods of explanation art from the perspective of language art.

1. Description method

Description is to describe the scenery in front of us with concrete images and rich literary language, so that its subtle features can be presented to tourists. In the process of traveling, it is difficult to find the beauty of some landscapes and arouse the feeling of beauty without the explanation and guidance of tour guides. However, after the tour guide makes the finishing touch or paints like splashing ink, it feels very different. For example, on the picturesque Shigong Mountain of Dongting Mountain in Suzhou West Lake, a tour guide described to tourists: "Friends, we are now in the wonderful scenery of fairy mountain. You see, behind us is a lush jungle, and in front of us is the endless Taihu Lake. Green hills surround the lake, and the lake reflects green hills. The rocks protrude into the lake. That lake? Bite? Live in a rock with mountains above and water under your feet. It' s true that there is a sky outside the sky, there are mountains outside the mountains, there are islands in the island, there are lakes in the lake, the mountains are like green dragons, and the water is like blue sea. " Then, he chanted, "The vast expanse of 3,000 hectares is lush day and night, and the bones stand outside the clouds, isolated from the sound of the waves." The tour guide's description of the blend of scenes makes visitors feel as if they are watching a colorful and broad-minded landscape film while listening to beautiful voice-over.

2. Briefly describe the method

Brief description is to introduce the landscape to tourists with accurate, concise and calm language, so that tourists can have a preliminary impression of the landscape, and then appreciate and taste it. Before boarding the building, the tour guide said, "This is the Yueyang Tower, which is famous at home and abroad. Together with the Yellow Crane Tower in Wuchang and the Wangtengting Pavilion in Nanchang, it is called the three famous buildings in the south of the Yangtze River. Dongting is the world's water, Yueyang is the world's building? The reputation of. It was originally a parade platform for Lu Su to train the navy in Wu Dong during the Three Kingdoms period. Yueyang Tower was built in the Tang Dynasty and rebuilt by Teng Zijing ordered by Baling County in the Song Dynasty. The whole exhibition hall is a purely technical structure with double eaves and helmets. 1984 reopened after overhaul. Now the building is 20 meters high and supported by four nanmu pillars. The roof is like the helmet of an ancient general. There is not a nail in the whole building, and remarkable achievements have been made in mechanics, aesthetics, architecture and technology. Now, there is a carved screen of Yueyang Tower in Qing Dynasty. Do you want to enjoy it? Take a distant mountain, swallow the Yangtze River, make a vast soup, and the horizon is endless (Yueyang Tower)? Please follow me upstairs to enjoy the beautiful scenery. "

3. Feeling method

Emotional method is to stimulate the feelings of tourists with philosophical language containing feelings in the scenery, so that they can get pleasant enlightenment. Please take an example: in Putuo Scenic Area, which is known as the "Buddha Country on the Sea", the tour guide takes tourists to Mount Foding and looks out at the sea. At this time, the tour guide had a brainwave and said, "Friends, the water with white sails in front of us is the East China Sea. For many years, this sea has embraced and washed Foding Mountain, inspiring people with its unique momentum: the sea is vast, with an extremely broad mind, heavy, capable of accommodating everything, deep and always so humble. " Watching the sea often makes people who are troubled cheerful, narrow-minded people open-minded, and impatient people calm down? "Listening to these words full of philosophy of life, tourists get more than just beautiful scenery?

Step 4 talk about ancient laws

Telling the ancient law is to tell tourists historical figures, events, fairy tales, anecdotes and allusions, thus enriching their historical knowledge and enabling them to better understand the landscape in front of them by using image thinking. Please see an example: Guqintai on Moon Lake in Wuhan. It's not very interesting to watch the tour number. After the tour guide adopts the ancient tour guide technique, visitors will have a deeper understanding of the piano platform. The tour guide said, "This guqin platform is said to be the place where the famous musician Yu Boya played guqin during the Spring and Autumn Period and the Warring States Period. On one occasion, Yu Boya of Chu met a strong wind by boat and stopped at Hanyang. Here, he met a man named Zhong Ziqi. Boya knew that Zhong Ziqi liked listening to the piano, so he played two pieces of music with the ten-string harp, one for the mountain and the other for the flowing water. Zhong Ziqi listened, and soon revealed the meaning of music. Boya appreciated it very much, and they became best friends from then on. A year later, Zhong Ziqi died of illness. Yu Boya was very sad, so he went to Zhong Ziqi's grave and played a song? High mountains and flowing water? After playing, he dropped the piano and vowed never to play again. This is what later generations called Bo Ya's broken piano. " In the Northern Song Dynasty, in order to commemorate them, a piano platform was built in the place where they beat drums and played symphonies, and it was named the platform. "Tourists have been moved by the ancient instructions of the tour guide. Looking at the Guqintai, it feels different.

5. Interesting methods

Funny method is to explain to the tour guide in humorous language, so that tourists can enjoy the spirit in fun. For example, in the 500 Luohan Hall in Xiyuan, Suzhou, the tour guide pointed to the statue of "Jigong" and said humorously, "Friends, does this crazy monk have a nickname? Nine incomplete? In other words, there are nine kinds of defects: crooked mouth, hunchback, cross-eyed, pierced ears, lame head, burning feet, chicken breast, sloping shoulders and feet, plus a crooked nose. Despite his imperfect appearance, he is not ugly. Looking from the front and left, you will find many feelings, such as joy, anger, sadness and joy? . Besides, there are 500 arhats over there. You might as well look for it. Maybe you can find someone who looks exactly like you? Brilliant image? . "Interesting words amuse tourists and increase their interest.

6. Guess method

Guessing is to arouse the interest of tourists in the form of riddles according to the content and characteristics of tourist landscapes. Look at the example: A tour guide said to tourists in Jiuxi Eighteen Creeks in Hangzhou: "The roads here are winding, the roadside streams are tinkling, and the mountains are lush." Yu Chui, a scholar in Qing Dynasty, came to this time, poetic and picturesque, and wrote:? The winding ring road, spring in Ding Dong, is it far near the mountain? "In front of the reduplication has been used. Friends, can you guess what reduplication Yu used when writing trees in the fourth sentence? " Tourists talked about it one after another, some said it was "lush trees", some said it was "trees of all sizes", and finally, inspired by the tour guide, they guessed it was "trees above". Everyone marveled at Yu hammer's exquisite diction. This "high" and "low" vividly describe the forest born along the mountain. When visiting Wuxi Yuyuan Garden, the tour guide showed visitors the Spring Pavilion among the four pavilions in spring, summer, autumn and winter, and pointed to the plaque and said, "What is the plaque hanging in the Spring Pavilion? Cui Di? It expresses the image of spring and has its own characteristics. So, what plaque will the three pavilions use in summer, autumn and winter? Can friends guess? " A stone stirs up a thousand waves, and tourists look at it while guessing, guessing and laughing, and admiring the wonderful inscription without guessing.

7. Metaphysical method

Metaphysics refers to the deliberate use of pause and "suspense" or "suspense" in the tour guide's explanation in order to attract tourists. Please look at an example: a tour guide explained the construction age of Tiger Hill and said, "How many years, hundreds or thousands of years is Tiger Hill? The story is inconsistent. It was not until the early 1950 s that this matter was clarified. " The tour guide stopped and everyone was thinking, how did you come up with it? "On one occasion, the construction workers found a stone box in a hole in the tower while strengthening the foundation of the tower." The tour guide stopped and said, "The worker took it out and opened it. There is a small wooden box inside, about this big? " The tour guide drew a picture. "Open the small wooden box again, and there is a package wrapped in embroidered silk. When I opened it, it was a packet of Buddhist scriptures. When you take out this package, you will see the date written on the bottom of the box. Guess what age it is now? " Tourists have speculated. After a while, the tour guide said, "This is the second year of Stegosaurus in the Northern Song Dynasty in China, which is 96 1. It can be seen that Tiger Hill has a history of more than a thousand years, and Suzhou's silk embroidery technology has a history of at least a thousand years. " The mysterious guide's explanation tells a fascinating story about the completion time of the tower, which is not very attractive.

8. suspense method

The suspense method is to consciously create a series of' situations' according to the contents of different tour guides, ask questions first, and then put forward them, thus creating the suspense of' I want to know what the result is, and listen to the next explanation', which makes tourists change from passive explanation to active exploration, thus arousing their curiosity and thirst for knowledge. For example, a tour guide setting up a mausoleum can be divided into three parts: the main entrance, the exhibition room and the underground palace. In front of the door, summarize and finally point out the excavation age. Want to know the excavation process? Please come to the exhibition room; In the exhibition room, it mainly describes the excavation process, and finally points out who is buried in the underground palace. Do you want to know how it was buried? Please come with me to the underground palace. In this way, the whole tour guide process is interlocking, attracting tourists to listen and watch.

9. Simulation method

Analogy is to use familiar things to help tourists understand and deepen their impressions. Due to the differences in geography, history, nationality, culture and religious beliefs, it is difficult for tour guides to explain every scenic spot clearly so that tourists can understand it easily. So tour guides sometimes have to resort to analogy. For example, when a group of Japanese guests visited the murals of Ganling, they pointed to the murals of maids and said to the Japanese guests, "The characteristics of beautiful women in the prosperous Tang Dynasty in China are very similar to those found in the ancient tomb of Gaosongjia in Japan." The Japanese guests who came here took a closer look and found it to be true. After comparison, they have a specific understanding of the murals in Ganling.

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When explaining the Banpo Cultural Village in Xi 'an, if the tour guide adds this sentence: "Banpo people's life is largely the same as today's America? An appointment? The living habits of Indians are very similar. " In this way, American guests will suddenly realize. Another example: when explaining the construction time of the Forbidden City in Beijing, if you just say to foreign tourists, "It was built in the fourth year of Yongle in the Ming Dynasty, that is, A.D. 1406." They won't have much impression, and it's hard to feel the long history of the Forbidden City in Beijing at once. If we use analogy, we will say to American tourists, "The Forbidden City was built 70 years before Columbus discovered the new continent." To British tourists: "The Forbidden City was built before Shakespeare was born 140 years." Through this comparison, they can better feel the long history of China culture.

10. Reference method

Quote refers to local proverbs, proverbs, Danish and guest aphorisms. This can not only enhance the vividness of the explanation language, but also play a concise role.

A tour guide took a Japanese tour group to visit Suzhou Humble Administrator's Garden. When the guest walked across the stone bridge, he asked if he had forgotten a procedure for crossing the bridge. The tourists didn't understand at the moment, and the tour guide said, isn't there a saying in your country? Knock on the stone bridge and make sure it's strong before you walk over! ? Is it a proverb? Did you just forget? Knock? , although also safe and sound, this shows that the stone bridge in China is strong, no? Knock? You can come safely. ? The tour guide quoted Japanese proverbs and used the topic to achieve unexpected results. For example, when another tour guide received some German guests, the guests were depressed because of the hot weather, and the tour guide said two German slang words. If the fairy comes to travel, then he will laugh, too. ? Thirst is worse than homesickness. ? Suddenly, the atmosphere became lively, some guests said a few slang words one after another, and the tiredness caused by hot weather disappeared instantly.

1 1. fuzzy method

Fuzzy method is a method to explain tour guides with uncertain or inaccurate language. For example, there is a cursive "belt" stone carving on the cliff of Jianshan Mountain in Yangshuo, Guilin. A tour guide said during the explanation: "That? Belt? A glyph stone statue? Belt? Isn't it? Belt? It seems that a word is not a word. This was written by the king of the Qing Dynasty. What does the word he wrote mean? Some people say that it includes mountains and rivers, and young people work hard? Eight words, some people say including? The mountains and rivers in this area are unparalleled in the world. Young people's hard work will last forever. Sixteen words, some people say by? The mountains and rivers in this area are the best in the world, and young people work hard all over the world. " It consists of 14 words. No one can tell what it means. If you are interested, you can think it over. "The tour guide deliberately uses vague methods to explain vaguely, so that visitors can think selectively while watching to increase the fun. Kant said, "Fuzzy concepts are more expressive than clear concepts." (The Biography of Kant, Commercial Press) This statement makes sense. If the tour guide only talks about one kind of "belt" to the end, his tour guide effect will be much more dull.

Of course, when using fuzzy methods, we should master the degree of fuzziness. If you continue to blur, you won't get a good tour guide effect.

12. Conversion method

Transformation means translating or transforming words or sentences that are difficult for foreign tourists to understand into words or sentences that are familiar and easy for them to understand. For example, "two heads are better than one." If translated into Japanese, some Japanese may not understand it. If translated into a Japanese folk proverb: "Together, three people can top the wisdom of Manjushri." The effect is much better. Another example is, "This is a meal, one with his empresses, Xiao An and Xiao Jing (this is the tomb of Dingling, Zhu and his empress and Xiao Jing. It is difficult for British and American guests to understand the true meaning of this sentence because they are not familiar with it. If we put it another way: "This is the tomb of the third emperor of the Ming Dynasty, and he and his two empresses are buried here. "(This is the tomb of the 13th emperor of the Ming Dynasty, where he and his two empresses are buried. ) They all know as they please.

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