What is the customer service telephone number of Shandong Linyi Telecom?

China Telecom unified customer service hotline 10000 and self-service hotline 100 1.

Extended data:

10000 is a manual telephone, and 1000 1 is an automatic voice.

First, the main difference is that 10000 is a manual telephone, and 1000 1 is an automatic voice.

1, China Telecom Customer Service Hotline 10000.

① After the customer dials 10000, the operator provides manual service and the system automatically serves the user.

(2) Outbound service refers to the telephone operator or automatic service system to pay a return visit to customers, and can also conduct market research, customer care, telecom product promotion, telephone notification, telephone marketing, etc.

③ 10000 service scope is divided into: business acceptance, business inquiry, business consultation, telephone obstacle declaration, payment, complaints/suggestions, etc.

2. China Telecom self-service hotline 1000 1

① 10000 self-service center is a comprehensive self-service window for telecommunications, which accepts new services (caller ID, call forwarding, alarm clock service), information services (96800, 12 1 weather forecast), telephone number information changes, etc.

② 1000 1 Business inquiry contents include: telecom bill inquiry, arrears inquiry, payment information inquiry, application for telecom business process inquiry, etc.