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What should I do if the weather stops using Samsung note4 screen?

Dear Samsung users, hello:

According to your description, the mobile phone prompt application has stopped, which is divided into two situations:

1. Some third-party applications prompt to stop, which may be a software compatibility problem. Please uninstall the software, download another version or try another software.

2. Independent applications will prompt to stop. There may be something wrong with the software. I suggest you:

1). Restart the phone and re-enter the application.

2). If the phone is updated, please update the system firmware. Operation: Settings-(General)-About Equipment-System Update (or Software Update)-Update.

3) Back up important data (contacts, photos, memos, etc.). ) and restore the phone factory settings (Settings-Reset-Restore Factory Settings).

If the problem still exists, I suggest you take the purchase invoice, maintenance card and mobile phone to the local Samsung after-sales service center, and professional engineers will help you test it. For specific inquiries about the service center, please visit.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.