Starting with the weather

In sales, trust is a prerequisite for reaching a deal. If you want customers to pay the bill, you must first gain the trust of customers. However, in the process of sales, trust is established step by step and cannot be achieved overnight. Then, in store sales, how can we close the distance with customers?

1, weather forecast

For example, in hot summer, we can say to customers, "Beauty, come in to cool off on a hot day." After the customer entered the door, he handed a glass of water by the way and said, "Come and rest, sit down and drink slowly." This technology cooperates with actions and brings benefits to customers. Customers are willing to sit down. Once customers sit down, their psychological vigilance and resistance will be greatly reduced.

Step 2 pay more attention

When we see customers holding things or children, we should take the initiative to share them for customers. The lyrics are: "Today is a bumper harvest. Let's put these things here first, and I'll find someone to look after them for you. " If the customer wants, we can also help the customer look after the children, so that the customer can buy with confidence.

3. Praise more

It is intuitive to praise customers' looks, and it is difficult to be sincere, so it is necessary to make appropriate adjustments, which vary from person to person, but the key is to make customers feel comfortable.

For female customers, praise their temperament, because temperament is a concentrated expression of knowledge and accomplishment, and it is an inner beauty;

For male customers, we can praise their sense of responsibility and courage to do things, which is the quality that men yearn for;

For elderly customers, we should talk more about their kindness and give them the feeling of home like our elders.

Sales is an emotional communication. In sales, a good opening can quickly close the distance with customers and reduce strangeness, while the intimate service behind it adds points to customers' hearts. The accumulation of each point, the higher the score, the greater the trust and the better the relationship.

Recently, I read a book "I Tell You Everything" by Lan Xiaoyu, and the case inside is very practical. If you want to learn more sales skills or have a good way to share, please join us to exchange and learn. Yang Jun 530778 154, remarks 136. There are some sales experts who have questions and answers, and there are many cases in which they share their experiences. Let's communicate and make progress together. Yang Jun is strictly managed, please fill in the remarks.