How can we effectively complain about JD.COM? COM？

The quickest way is to call 123 15 to complain to the industry and commerce, and then call the JD.COM customer service who has complained to the industry and commerce, and then the customer service will be directly upgraded to the customer service of the highest department in JD.COM, and the customer service will contact to handle the problem within 24 hours at the latest, or through the following channels:

First, the use of online platforms for complaints, dissemination and interaction.

To write a complaint copy and publish a complaint, you need to prove the facts of JD.COM. Illegal infringement of COM;

Second, complain and report to the government.

1. Complain to Beijing Administration for Industry and Commerce where JD.COM is headquartered online. Beijing Administration for Industry and Commerce can click "Complaint/Report" to enter or call 0 10- 123 15 to complain.

2. If you are dissatisfied with the handling of Beijing Industry and Commerce, you may apply to the State Administration for Industry and Commerce for administrative reconsideration.

3. If the Beijing Municipal Administration for Industry and Commerce fails to investigate, handle or reply to the feedback within 7 working days according to law, you can complain about the "administrative omission" of the Beijing Municipal Administration for Industry and Commerce to the websites of the National Complaints Acceptance Office of the State Bureau for Letters and Calls and the National Complaints Acceptance Office of the State Administration for Industry and Commerce.

Matters needing attention

1. Personal product complaint, you should find an option of my complaint under the position on the left side of the order, click Open after finding it, and you can see the product after opening it. Next, click on the complained product. After clicking, you will see the prompt that I want to complain. Click I want to complain to make a complaint.

2. negotiate first and try to solve it through negotiation. Pay attention to the following points when negotiating: to unite, you can choose representatives to negotiate; Take the initiative to produce evidence, pay attention to save the negotiation records through recording; Explain the government and laws.

3. Learn to understand the law and use legal weapons to safeguard their legitimate rights and interests. Before migrant workers go out to work, they should learn some legal knowledge closely related to migrant workers through various channels, especially by studying the labor law and the central government's policy on safeguarding the rights and interests of migrant workers, so as to understand their rights and obligations.