What should I do if the user password of oppoA3 mobile phone is forgotten?

The screen lock password can protect personal privacy. If you forget the screen lock password or enter the password, please try to solve it in the following ways.

I ColorOS 1 1 and above

① Brush the machine at the local OPPO customer service center with the purchase certificate to clear the screen lock password;

② Some models can use recovery mode to reset the phone and clear the screen lock password:

Recovery mode: (continuous update)

Reno6 series, FindX3 series, FindX2 series, Reno5 series, Reno5K, Reno4 series, Reno4SE, Reno3 series, Reno3 original, Reno2, Reno2Z, RenoZ, Reno 10x zoom version, RenoAce, RenoAce Gundam version, OPPOAce2, A935G, A555G、A955G、K95G、A92s、A72、A9 1、A 1、A 1、A65438+

Operating steps:

① Press and hold the power button+volume reduction button for 5 seconds at the same time in the power-off state to enter the recovery mode.

② Select Simplified Chinese Language > Clear Data > Format Data Partition >; Enter the verification code in the interface prompt > click "Format" to reset the phone.

Note: Operation steps of OPPOA935G model: Press and hold the power button+volume reduction button for 5 seconds to enter the recovery mode, and click "Select Simplified Chinese" language > Clear data > Enter the verification code prompted by the interface > click "Format" to reset the phone.

Tips:

① After brushing, mobile phone data will not be retained.

② If the mobile phone has been locked by the "find mobile phone" function after the operation, you need to enter the password of the corresponding account to activate the mobile phone (the mobile phone is in a networked state). If you forget the account password, click "Forgot Password" on the login page, and reset the account password after verification; If the password cannot be reset through the binding information, you can choose "Account Appeal". If you can't get it back, you need to bring the relevant purchase voucher to the OPPO customer service center for brushing.

Second, ColorOS version 3.0-ColorOS3.0-ColorOS7.2

You can try to enter "5 times" in the screen lock password input interface and handle it according to the relevant prompts.

① If you are prompted "You can't retrieve the lock screen password, you can contact the official after-sales service center to restore the factory settings of the mobile phone", please bring the purchase voucher to the local OPPO customer service center to brush the machine and clear the lock screen password.

(2) If "confidential mailbox XX" is prompted, you can retrieve the screen lock password through the corresponding explanation and confidential mailbox information;

(3) If you are prompted to "use fingerprint to reset the password", you can reset the password through the entered fingerprint (only applicable to the system version of ColorOS3.0-ColorOS6. 1); .

Tips:

① If the phone is turned off and restarted, or the phone has not been activated for more than 72 hours, it will only be unlocked by using the lock screen password by default. If you forget the screen lock password at this time, please bring the mobile phone purchase voucher to the local OPPO customer service center for processing. (After the mobile phone swipes the card, the data of the mobile phone will not be retained. )

② If the mobile phone has been locked by the "find mobile phone" function after the operation, you need to enter the password of the corresponding account to activate the mobile phone (the mobile phone is in a networked state). If you forget the account password, click "Forgot Password" on the login page, and reset the account password after verification; If the password cannot be reset through the binding information, you can choose "Account Appeal". If you can't get it back, you need to bring the relevant purchase voucher to the OPPO customer service center to brush the machine (the mobile phone data will not be retained after brushing).