What should the tour guide do if the flight is delayed due to the weather?

An excellent tour guide has the ability to deal with emergencies. Therefore, Youxue. com provides candidates with some real cases encountered by their predecessors during their travels, such as flight delays caused by weather. I believe that candidates can handle these events independently by reading this article. Due to the weather, the plane to Shanghai could not take off on time and was postponed until the evening, but the airport announced the cancellation of the flight at 10 in the evening. Foreign guests from all over the world are depressed and very dissatisfied with your shouting. In this case, how should he accompany them? (1) The local escort should apologize to the tourists and explain that this is caused by the weather, and ask the tourists to understand and stabilize the tourists' mood; (2) immediately ask about the time and frequency of the plane the next day, and arrange luggage and other matters; (3) Solve the accommodation problem of tourists as soon as possible; (4) Inform the tourists about getting up the next day, breakfast, luggage, departure time and place; (5) Notify the next stop through the dispatching department of the travel agency. Summary: I believe that candidates can also get the correct treatment by reading the article "Flight Delay Due to Weather". For more exciting content, please click: professional qualification > qualification examination > tour guide qualification > adaptability.