There is a number of Jingdong Express. Why was there no information when I checked?

There is no express logistics information for the following reasons:

1, express order number: Pay attention to distinguish express order number and order number here. Express delivery number is the only number for merchants and buyers to inquire about commodity logistics information, and you can see the delivery record of express delivery company. According to this tracking record, you can know the location of the goods, estimate when you can receive the goods and so on. , generally in 10~ 13 digits.

The order number is the order number obtained after shopping on the shopping website, which records the information of the shopping order. When you need to query the order from the shopping website, you need to provide the merchant order number to the shopping website. It is recommended to confirm whether the express delivery number is correct. Note that there are more Taobao buyers now, and identify the express delivery number.

2. Pick-up: Pickup by the courier does not mean that it must be delivered. Even if the parts are picked up, the missing parts may not be scanned or scanned. After all, it will take some time to deal with it after express delivery. Generally, e-commerce sellers deliver goods in batches, so it is possible to fill in the single number while packaging, that is, click on delivery, and then contact the courier to pick it up after all the goods are packaged.

Generally, the courier scans the order and takes it away, so there will be logistics information. General courier companies will update the logistics information within 24 hours after receiving the package. Please wait patiently after the seller delivers the goods.

3. Time problem: Generally, the courier company can check the package about one day after receiving it, and the online information update is relatively slow. If there is a lag, you need to wait patiently.

4, holiday shopping peak: In case of related holidays, weather and other conditions, the express delivery is unstable, generally it will be delayed for about two days, so be patient. Generally, it can be checked about one day after mailing, but it cannot be checked within the normal range within two days (holidays should be postponed). If you still can't find the information after two days, it is recommended to contact the courier in time to get the relevant information.