Traditional Culture Encyclopedia - Hotel accommodation - Front desk job responsibilities and work content

Front desk job responsibilities and work content

The responsibilities and work content of the front desk position are as follows:

1. Responsible for the reception of visiting customers, including offering seats to customers, serving tea, consulting customers on their intention to visit, and registering customer visits . Responsible for reception and telephone reception at the company's front desk, and receiving visitors.

2. Responsible for the accounting of various administrative office-related expenses such as the company's express fees, water bills, electricity bills, and property fees.

3. Organize and store documents, send and receive faxes, copy documents, send and receive letters, documents, etc. Draft and communicate administrative notices, related documents or memoranda.

4. Responsible for the management of conference rooms in office buildings, coordinating meeting times, issuing meeting notices, arranging conference rooms, and maintaining and managing conference room equipment and facilities.

Benefits of the front desk:

1. The front desk is quite helpful to some graduates who have no social experience. It allows people to improve their personnel coordination skills and accumulate certain social experience in daily trivial matters.

2. Generally speaking, the work content of the front desk includes answering calls, collecting visitors, coordinating internal staff, etc. This is a job where you often have to deal with people, so it can help you practice your interpersonal communication skills.

3. Since it is a job that deals with people, you often come into contact with all kinds of people in society. This kind of communication and contact with people will undoubtedly enrich your knowledge and experience. .

4. The room for promotion is fast. The front desk is the department with the most management functions in the hotel, such as front desk, first deputy, supervisor, manager, etc. As long as you are serious enough, then the management will definitely have a position for you.

Reference for the above content: Baidu Encyclopedia - Front Desk