Traditional Culture Encyclopedia - Hotel accommodation - Classic sales summary
Classic sales summary
Sales staff warmly and meticulously receive customers, pay attention to the cultivation of their own quality, and constantly improve the quality of service. How to write a classic summary of sales work? Below I bring you a classic summary of sales work, I hope you like it!
Sales summary classic 1 this week's 480 sales completion rate is 160%, exceeding 60%. 480 stores 1 1 The sales completion rate is 60%; 65438+ just finished the task in February; In the first two weeks of this month, 65% of this month's tasks have been completed, and sales have improved rapidly. Analysis: First, the number of people on New Year's Day is larger than before. Second, our store is originally a doctor, with rich experience in skin care products sales and good linkage. Third, although I don't usually give much support to our store staff, I keep a close eye on the daily promotion incentives, and always tap the employees' own strengths so that I can realize my own advantages in the incentives.
So as to give full play to their own advantages and increase sales. I have to mention store 502 this week. Although the sales of Store 502 just exceeded the weekly task this week, compared with any previous week, the sales of Store 502 this week are very good. Although 502 stores are Watson's A-level stores, it is rare for our brand to sell more than 4,000 stores this week. Analysis: First, competitive disadvantage. In the previous store 502, our display position was not very good. In the men's area, with the back to Mizuho's planting show, Mizuho's middle and late classes are basically promoted with more than 5 people, which is very attractive. Compared with our promotion activities, it is relatively weak. The second is the display position. On Monday, Store 502 adjusted its display position. Our position has been adjusted to the position of the main east-west passage. Although it is the second shelf in the west, it is quite good compared with the previous display position. Third, staffing. Last week, a promotion was fired. Because I was promoted to work for a month, the improvement was not great. At first, she was given the opportunity to think that product knowledge and sales skills had an adaptation process with Watson's management. However, after a month's observation, it was found that it was because of her personality, that is, she was too shy to be competent for Watson's sales atmosphere, so she was sent to train teachers to support her in the store on Monday, one for temporary replacement and the other for promoting long-term sales initiative.
There are about 30 members and 5 old members this week. Compared with the previous members, the total number has decreased, but the effective return rate of customers has been improved (only if the membership card exceeds 100 yuan, it means that customers will buy at least two of our products before they can apply for membership cards, so that other skin care products are used up during use, and customers will naturally choose our products to fill the vacancy). Now customers and old customers have a high order rate for skin care products.
There is no training schedule because I am going back to the company for a meeting this week. /kloc-A staff training meeting, including the training of teachers, will be held on October 4th. Training materials include:
1, focusing on product knowledge training;
2, sales skills refining training;
3, key issues summary training.
This week, 685 held a weekend promotion, and Zhang Ying from the training department assisted in the sales. The positions of 502 and 67 1 were adjusted this week. Generally speaking, 502' s position change is a dream. Although 67 1 has been adjusted from Area C to Area A, but the aisle is narrow, it is difficult for us to leave customers in our display position, and then adjust after Store Manager No.4 goes to work.
Sales summary classic 2 20__ _ Year X month, under the leadership of the company, all the business personnel in this department started all the work around the objectives and tasks of the month. The specific summary is as follows: 1. Overall target completion: from March X to March X, the total sales volume was 3,442,868.3 yuan, and the sales weight was 796,527.8 kg and 398.26 tons, up by 58.7 and 36.9 respectively over the same period of last year. In 20__ years, the total monthly sales amount was 2 168774, the sales weight was 58 1 646. 1 kg, and rate of return on capital was 3290736 yuan, which was 95.3.
First, the sales volume is mainly affected by the following factors.
1. After the holiday, the overall sales of the company decreased to some extent compared with that in February. After the Spring Festival, the worrying lack of spending power and stamina has now been reflected in the decline in company sales. Coupled with the gradual warming of the weather, the share of customers who buy high-end fish balls products due to hot pot barbecue is gradually decreasing, and consumers of low-end products such as factories and schools return to work and attend classes, which directly drives the sales of low-end products of our company. Moreover, the purchase of some products by dealers is obviously reduced compared with that in February, which has a certain impact on the sales of our company. So the sales volume of our company in March was slightly higher than that in February, but it was nearly 200,000 less than that in February.
2. Competitors such as Jinjin Hi-Tech increased their post-holiday marketing efforts, and some products seized the market with 10 1 and 20 1. Although the company made adjustments after learning the marketing strategies of competitors, some of my products, such as fish balls with scallion oil and colorful fish balls, launched a promotion method of 20 1 on March X, but the lack of promotion efforts to ensure customers' profits also made me lose some customers.
3. Affected by output and delivery. The output of some products failed to increase, and the failure of customers to deliver goods in time when placing orders shook their confidence in us and affected some sales. Second, in terms of capital withdrawal, some customers such as Zonghai, Shunji and Yangxi Jin Wu did not withdraw their funds in time, and our salesmen also increased their dunning efforts. Some customers have entered the blacklist of big debtors. For customers who enter this list, our sales department will strengthen communication with customers before delivery, and strive to deliver after customers remit money or promise to pay. In addition, due to the influence of social and market environment, some customers delayed payment, which led to our untimely withdrawal plan and affected the overall operation of the company.
Secondly, we have mainly done the following work.
1, pay attention to work discipline and professional ethics. In view of the bad phenomenon of poor discipline and low work efficiency of individual drivers in this department, on the one hand, personal talks were held, on the other hand, the implementation, execution and supervision of the system were strengthened. Improve the work reporting system, significantly improve the mental outlook of business drivers and improve work efficiency. At the same time, timely use some typical cases to educate and alert employees to develop good professional ethics and literacy, strengthen publicity and monitoring, and prevent the phenomenon of damaging the company's interests and image.
2. Improve the service quality and business ability of order takers and business drivers, so as to consolidate and develop the business of a group of old customers. In daily work, we require the order taker and the driver to do the following:
1, strengthen communication with customers and try to establish good cooperative relations.
2, the work should be in place, the service should keep up with the customer's sales operation and competitors' situation in a timely manner, and the problems should be handled in time, and those that cannot be handled in time should be reported.
3. Feedback customer requirements and product quality to relevant departments in time, and strengthen communication and cooperation with horizontal departments, so that our product quality and service can meet customer needs.
4. Concentrate on all aspects of the relationship with customers, provide pre-sale, mid-sale and after-sale services, and consolidate and expand the business.
5. Increase the withdrawal of funds to avoid enterprise risks. In terms of collection, the whole department has formed a sense of * * *, and put this work in the top priority position. All along, the two order takers in this department are Qi Xin, who have worked together to personally urge and assist business drivers to recover the money as planned, and have never slacked off. So far, it is quite normal for most customers to return to China. Individual customers are slow to return home for some reasons. Such as Zonghai, Shunji and Yangxi Jin Wu.
3. Strengthen the management of specialty stores, implement the management system of specialty stores, and gradually guide the work of specialty stores on the right track. Because the store was managed by the store manager before, the sales department did not directly ask questions, the management personnel lacked experience and the system implementation was not strict, which led to many management loopholes in the store.
1. The shop assistants are not motivated and lack brand image and service awareness.
2. Lack of effective management system and strength.
3. The products are short of promotional varieties, and the product update speed is too slow. In view of the above problems, our employees, with the assistance of colleagues from other departments, have re-established the management system of Pinghai store. On the one hand, strengthen management, on the other hand, refine the responsibilities of store managers, foremen and shop assistants. , you can investigate the problem of individuals. Then there is the readjustment of the salary structure, which links the personal salary of each clerk with the store sales to arouse the enthusiasm of employees. Our department also arranges personnel to make unannounced visits to various specialty stores from time to time to observe the existing problems and the effect of this rectification.
Three. Existing problems and problems to be solved
1. The daily management of this department needs to be further strengthened.
2. The overall return of funds is not ideal, and it has not met the expected requirements.
3. Individual drivers' sense of responsibility and work planning are not strong, and their professional ability needs to be improved.
4. Due to the difference of payment amount, there is doubt and distrust in the sales department.
5. Lack of communication with other departments, resulting in some work stranded.
6. The market development of the company's business is not enough, and the business growth rate is limited to a group of old customers.
7. As Li Mei, the order taker, applied for resignation, she will leave her job before April X. I hope colleagues in the personnel department can recruit people to fill the vacancy as soon as possible.
Fourth, the plan for next month
1. The sales target for next month is 340 tons, and the sales volume of 350 tons will increase by more than 25% compared with the same period last year. In 20 years, the monthly sales volume was 296 tons.
2. Jinhu Store will launch barbecue take-away business next month, and it is also preparing to increase the variety of non-staple food and increase customers' desire to buy, thus increasing the sales of the whole store.
3. The sales of Dongyuan and Yinwan stores increased by 8 10.
4. Develop Yangjiang hotel market to drive the consumption of high-end products in specialty stores.
Through my experience in the marketing department, during these four months, I have a new understanding of myself and the position of marketing.
The nature of the marketing post should be going out. Only by going out can we collect information. But I've been in the marketing department for almost half a year, and I don't really have much time to go out. I must go out more in the future. Even without market information, I will go to the development zone and some construction sites. There is still a shortage. When the data was collected and delivered, I contacted the other party once and thought the project was very valuable, but I didn't know how to carry out the work later.
The first step of information collection is not only through your relatives, friends and classmates, but also through yourself. After all, you just graduated, and it is less likely to rely on them. You still have to collect more information by yourself and pay more attention to government websites, especially those of some development zones, because they will put some big investment projects on the websites. It's the end of the year, and the development zone will also make some annual summaries. They will definitely put some completed projects and important projects on the website.
When we have the information, we must make full preparations and prepare relevant materials before going to their company or project. In addition to a clear understanding of our company, we should also understand the company's situation, the types of projects, and some similarities with the projects our company has done. Even the information about the industry to be engaged in the project, and then visit. Although the steel structure industry is a new industry, the market competition is fierce, and marketing is even more difficult in the whole economic downturn. Because we don't have the advantages of large groups and some small factories with lower processing prices, we should give full play to our advantages and meet the requirements of high quality with high cost performance and low price.
Now the competition in the industry is fierce. For some projects, Party A also requires us to write the construction plan in advance, and then talk about other issues. Attention should be paid to this aspect, which may be because our writing is better and our production and installation ability is strong. Party A thinks that we attach importance to this project and left a good impression in the early stage.
Sales summary classic 4 Unconsciously, the new year is coming again. Looking back on this year's work, as a salesperson of the company's advertising department, I deeply feel the enthusiasm of the company's vigorous development and the valuable spirit of the company's hard work. Below, I will summarize my personal work for 20__ years as follows:
I. Sales in 20 years
I am a salesperson in the sales department of the company, mainly responsible for following up the media scheduling and delivery work of the media planning specialist and the purchasing specialist of the regional advertising agency, and recommending cooperation. The following is the workload. In the past 20__ years, I have actively promoted our company's business in _ _ region together with the employees of the department. Under the guidance of the company's strategic objectives, I have cooperated well with relevant cooperative customers in media scheduling and delivery. The sales of _ _ is the focus of our company's advertising sales department, and the sales situation greatly affects the company's economic benefits. Over the past year, our sales department has persisted in consolidating the old market, cultivating new markets, developing market customers and tapping potential markets, and used our company's _ _ to promote product sales, which has achieved good results.
With the increasingly fierce market competition of products in _ _ _ region, information plays an increasingly important role in the marketing process, and information is benefit. Our department always pays attention to market trends, grasps business opportunities and demands to benefit from information. Through continuous market research and information collection, analysis and sorting, it will be institutionalized, standardized and regular.
Our sales department has established a relatively stable and reliable information channel through market research, business negotiation, computer network and other means, and paid close attention to the development trend of the industry. At the same time, we have established customer files, tried to collect basic information, and actively sent sales personnel to track and master the dynamics of the sales market according to the situation in the southwest market.
Second, personal ability assessment
The advertising sales department shoulders the sales work of the company's products, with great responsibilities and arduous tasks. A high-quality and competent sales team is an important guarantee to complete the company's annual sales task. As an employee of the company, I always feel that I have a heavy responsibility. My words and deeds represent the image of the company. Therefore, I constantly demand myself with strict work spirit, constantly strengthen the ability training, widely understand the advertising market dynamics, and always do my job well. For the company's sales policy, I earnestly implement it, and play a hard-working spirit in my work to achieve the sales target. At work, I try to get along well with my colleagues. Facing the task, actively communicate and coordinate. I carefully analyze and study the opinions and suggestions that are conducive to achieving the sales target, and accept them with an open mind.
Three. Work suggestions and direction of efforts
Looking back on this year, all the sales staff and I carried forward the spirit of hard work and enterprising, and achieved good results in United writing. However, I still haven't finished the task, which is where I should seriously reflect. In any case, achievements belong to the past. Looking ahead, the road ahead of me is still long, there are still many difficulties and the task is still arduous. However, as a salesman of the company, I should not be afraid of difficulties, but should face them. I will definitely give full play to my work enthusiasm, initiative and creativity in 20__. Perform post responsibilities, do a good job in sales for 20__ _ years, deeply understand the dynamics of _ _ _, further develop and consolidate the southwest market, and create higher sales performance for the company.
Welcome the Spring Festival, and wish our company a higher level of sales performance in 20__, walk in the forefront of _ _ industry, and be close to our ideal.
May and August have passed, and I have gained something through hard work this month. I feel it necessary to do my own work.
The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better in the future. Below I will make a simple summary of this month's work. I came to work in the hotel on X this year. Before I entered your store, I had experience in wine sales. Based on my enthusiasm for sales work, in order to quickly integrate into this sales team for promotion, after I arrived at the store, I started from scratch, while learning the knowledge of wine brands, while exploring the market. When I encountered difficulties and problems in sales and wine, I often asked the manager and other experienced colleagues for solutions. Now I can gradually respond to the questions mentioned by the guests clearly and fluently, accurately grasp the needs of the guests and communicate with them well, so I have a more transparent understanding of the market. While learning wine brand knowledge and accumulating experience, my ability and sales level have been greatly improved. At the same time, there are many shortcomings: I don't know enough about alcohol sales, I can't explain it clearly to customers, and I can't come up with good solutions to some big problems quickly. In the process of communicating with guests, we rely too much on and trust them.
In the work plan for next month, we will focus on the following tasks:
1. Under the leadership of the store manager, group the store friends and build a relatively stable sales team with you: sales talents are the most valuable resources, and all sales achievements come from having an excellent sales staff. Building a united and cooperative sales team is the foundation of our store. Building a harmonious and lethal team in the future work is the main goal of me and all our shopping guides.
2. Strictly abide by the sales system: a perfect sales management system allows salespeople to exert their subjective initiative in their work, have a high sense of responsibility for their work, and improve their sense of ownership.
3. Sales target: My basic sales target is to have a sales list every day. According to the sales task assigned by the store, resolutely complete the turnover task assigned by the store, fight hard at the end of the year, and break down the task into weekly tasks and daily tasks according to the specific situation; Break down the weekly and daily sales targets to each of our shopping guides and complete the sales tasks in each time period. And strive to improve sales performance on the basis of completing sales tasks.
I think the development of our Golden Seed Wine is inseparable from the comprehensive quality of all employees, the guidance of the store manager and the team building. Establishing a good sales team and having a good working mode and working environment are the key to work.
These are my immature suggestions and opinions. Please forgive me if there is anything wrong.
The sales work has been summarized for 6 __ years. Under the leadership of the company, all the business personnel in this department have carried out various tasks around the objectives and tasks of _ _ years, which are summarized as follows:
First, the overall goal completion:
Sales17.5 million yuan, accounting for 77.8% of the target plan (22.5 million yuan).
Return 1 1 ten thousand yuan, accounting for 63% of sales revenue.
(1) In terms of sales, it is mainly affected by the following factors:
1, the business of Guangzhou Light Industry Export Group declined seriously. In _ _ _, the customer achieved sales of180,000 yuan, but in _ _ _, due to new leadership and new policies, Guangqing Company reorganized and adjusted its iron brand units this year. Especially after several major customers, such as Songbao Group and Huasheng Fan, obtained the qualification of iron brand, our carton sales business declined obviously, and the business of other iron brand customers was also affected to varying degrees. It is estimated that the sales of the whole Guangqing Group will be around 8 million yuan this year.
2. At the beginning of the year, Nengqiang Ceramics Group expects the customer sales to be no less than 5 million. However, because our current quality and price can't meet the needs of customers, our business share has not expanded, but is still shrinking. If we can consider preprinting, its sales share will increase.
3. Affected by quality and delivery. Nengqiang, Qiang Hui, Jinke, Oushennuo and other ceramic factories. They are all affected by factors such as paperboard strength, printing color difference and misregister. In addition, our color printing output was saturated in the first half of the year, and our customers could not keep up with the orders, which shook our confidence and affected some sales.
(2) In terms of fund withdrawal, the main reason is that the funds payable to Hongfeng Glass and Huasheng Fan failed to be withdrawn in time, and the business share of Huidong Ceramics and Huasheng Fan increased (the total sales of the two customers was 6.5 million). Although some funds are not due, they account for a large part of accounts receivable.
In addition, due to the influence of the social market environment, the payment of general customers is delayed, which leads to the untimely withdrawal plan and affects the overall operation of the company.
Secondly, we have mainly done the following work:
1, pay attention to work discipline and professional ethics.
In view of the poor organizational discipline and low work efficiency of individual salesmen in this department, on the one hand, they adopt the way of individual heart-to-heart; On the other hand, we have strengthened the implementation, enforcement and supervision of the system. Perfect the work reporting system, significantly improve the mental outlook of sales staff and improve work efficiency. At the same time, timely educate and alert business personnel with some typical cases, develop good professional ethics and literacy, strengthen publicity and monitoring, and prevent the phenomenon of damaging the company's interests and image.
2. Strengthen the review of orders and delivery of inventory products, minimize inventory and reduce enterprise risks.
This year, we learned a lesson from the past, especially for the fan industry. We strictly implement the approval procedures for placing orders, control from the source, and always tell salesmen to actively communicate with customers and try their best to handle them, which has achieved certain results.
Sales in July and July have ended. Judging from the completion, I have done a good job in sales. Not only exceeded the target, but also developed several new customers. Every time our company develops a new customer, it not only promotes the sales at that time, but also can be an old customer, saving the development cost and improving our future sales performance. Now let me sum up the work in July.
First, the degree of sales completion
The sales target in July is _ _ ten thousand yuan. I received a big order at the beginning of the month, which was also placed by a client I developed before. It can be said that it increased my confidence. After all, there was a big order from the beginning, so the work in the future will definitely be better, but in the following days, the small order will continue. Although the performance is also improving, there is still a certain distance to complete the goal. By the middle of the month, several new customers I developed also began to have the intention to place an order. After a period of understanding and communication, they were also full of confidence in our company's products and finally placed an order at the end of the month. These orders also directly offset my sales performance and successfully completed the sales target in July.
Second, new customer development.
Several new customers were developed in the middle of the month. Although not many, they are all high-quality customers, and they still have the intention of long-term cooperation. When I develop new customers at work, I generally like to develop customers who want to develop together with the company, rather than customers who just want to get the goods once and make money once. Those customers may place more orders at a time, but after placing orders, they will. Several customers developed in July are also customers with strong economic strength and reliable sales ability.
Third, the maintenance of old customers.
Old customers maintain this piece. Although only one old customer has placed a big order, it is also because other old customers have placed orders before and the products have not been sold out, so there is no hurry to place another order. I don't regularly contact them online or communicate by telephone to find out their current sales situation and their inventory, so as to remind them to place orders in time, which is also to maintain a good relationship, so that our old customers will not be easily taken away by other peers. Although several old customers did not place orders in July, the inventory began to be somewhat insufficient. According to my follow-up, they will place an order again this month.
During the work in July, I exceeded the target, maintained customers and developed new customers. But at the same time, I also found that I still have a lot to learn from my colleagues in the process of sales. Although my own goal has been achieved, my performance is not the best in the whole sales department. In this month's work, I need to continue to refuel, not just to achieve the goal.
- Related articles
- Which bus should Xi 'an take to the Home Inn in Yanta District?
- Thank you party planning plan
- What is there to do in Nanguo Film and Television City?
- I want to buy a house in Laishui, the capital of southern Beijing. Does anyone know? How is it? Can you give me a recommendation?
- How to get to the following hotels after getting off at Loushanguan Road on Shanghai Metro Line 2? The more detailed the better, thank you very much! )
- Notice on Prevention and Control of COVID-19 Epidemic in Taishan City during the Dragon Boat Festival in 2022
- How to get from Shanghai Pudong International Airport to Howard Johnson Hongqiao Jinguyuan Hotel?
- How to get from Suzhou Railway Station to Liyumen Hotel in Xinzhuang?
- Learn to be a chef, go to a hotel or go to a chef school?
- The hotel industry is difficult