Traditional Culture Encyclopedia - Hotel accommodation - Quarterly personal summary (5 articles)

Quarterly personal summary (5 articles)

Summary is a process of re-understanding the actual work and a review of the previous stage. The following is my quarterly personal summary for your reference only. Click "Personal Summary" to view more quarterly personal summaries.

Quarterly personal summary 1

Time flies, a quarter of logistics work is coming to an end. The following is a brief summary of this quarter's work. Generally speaking, there are the following points:

1, the problems that do not belong to the responsibilities of this position are more headaches: the production and supply of various plates, the storage and production of molds, the supply of materials in warehouses, the design of frames, etc. This is beyond my control. It's really a dilemma.

2. In the reform of the company, I learned to wait. Time is not my own, but the customer service consciousness of managers in the whole production process. The diversity, singleness and dispersion of products produced by manufacturing enterprises determine the flexibility of site management scheme change. Decisiveness and decisiveness of managers, being a man and not doing things, doing things and not being a man.

The boss pays you not to create problems, but to solve them. I don't always use the boss as a shield: "If you have any questions, go to the boss. This is the boss's instruction. " As a result, the production problem of the previous process was not solved, but the production task of the next process was completed, and the boss was used to realize his "ambition".

3. Due to the adverse effects and inertia of various mistakes in the first half of the year, while constantly improving the management level, we should be cautious, persist in learning to be patient, not to offend others, do our own job well, learn to be out of sight, out of mind, not to talk much, maintain harmony with colleagues, and fully coordinate the integrity and combination technology between high-voltage switches, boxes and bases to save the delivery of orders and minimize the work loss within our jurisdiction.

4. The whole production process lacks information integration and overall arrangement, which leads to the serious separation of production coordination and production links from order-based management objectives. There is no complete set of control, and there is no control point that really controls the production link. The control of production logistics just blindly flows into the final assembly process-problem deposition, rework, delayed delivery, etc. On-site management is only reflected in the telephone, and the division of labor of the organization is separated from reducing the total number and distance of transportation and the time interval of working procedures.

5, efficiency and effectiveness, don't just talk about efficiency now, efficiency is not very important, but we should pay attention to the effect. Each department said how much it had done, and as a result, none was sent out when it was delivered. Special work cards must be collected by two departments: the personnel department issues cards and the administrative department receives the card cover. I asked for 270mm side panels, and as a result, I produced 270mm door panels, and I also had to polish 6 combined door panels with holes. As a result, I said that no one did not take orders. Now I must ask my father to tell my grandmother everything. The original production cycle of three to four days is now seven to fourteen days. Is there a mistake in factory concentration or a problem in management? Is there a change in the company's personnel or is the system reform wrong?

In this thinking about how to adapt to the company management mode, my work is also full of twists and turns, which further urges me to strengthen my self-cultivation, improve my ability to adapt to work pressure and correct my mentality. Actively promote the pace of enterprise-owned transport vehicle management system, constantly improve on the basis of pilot, and lead this work to depth. In order to reduce the transportation cost, we should combine the reform of internal transportation system with the establishment of socialized logistics service system, make full use of social comprehensive transportation network and social transportation capacity, serve the production and operation of enterprises and improve their economic benefits.

Quarterly personal summary 2

Since 20 10/0, I have been working as a marketing information technology assistant in the measurement department of the Ministry of Electric Power Marketing and Trade. Over the past year or so, with the care and help of department leaders and colleagues, I have made great progress in my work, study and thought. Now I will summarize my work, study and thinking since the fourth quarter as follows:

First, in-depth study of political theory and continuous improvement of political literacy.

Since the fourth quarter. Through study, we have further improved our understanding of the Party's progressiveness and grasped its essence and scientific connotation. Further understand the basic standards, realistic standards and specific standards of party member's advanced nature. Through learning, I further understand the importance of the strategy of Southern Network. I deeply understand the spirit of "unity is strength, tenacious struggle and endless" and understand the spirit of "methods are always more than difficulties, perseverance and hard struggle", which will be a powerful driving force for my future work and a powerful weapon to overcome difficulties.

In addition, I also use the internet, television, newspapers and other media to understand and learn political current affairs, pay attention to social and political life, and the consciousness and purpose of political learning have been greatly improved.

Second, study hard and improve professional knowledge.

In terms of business knowledge, I participated in the innovative training of marketing work organized by Internet companies and the training of marketing related skills organized by companies. In addition to participating in various trainings organized by the company, I also humbly ask the professional and technical personnel of Tongfang Company and various power supply bureaus for the knowledge of marketing informatization and automation, and learn the professional knowledge of informatization and automation independently according to the needs of work. In addition, I studied for a master's degree in control theory and control engineering at the School of Information and Automation, Kunming University of Science and Technology at the weekend. In this more than a year, I have basically completed the course of master of engineering, and my theoretical knowledge has been greatly improved. Pay attention to summing up the gains in the learning process and publish an article on Yunnan electric power industry.

Third, do your job well and enhance your work potential.

In the fourth quarter, under the arrangement of department leaders, I mainly participated in the following work:

(1) Construction of Marketing Monitoring Center. By integrating customer service system, 95598 system, negative control management system, demand side management system, dispatching mis, marketing field monitoring equipment and other resources, the marketing monitoring center establishes a new marketing workflow monitoring management system, truly realizes end-to-end management and comprehensively improves the level and level of marketing services. From the beginning of the construction, I participated in the compilation and improvement of the construction scheme of the marketing service center system of Yunnan Power Grid Corporation, and participated in the coordination of relevant contractors during the whole construction process, and undertook the daily management and maintenance of the software and hardware equipment of the monitoring center. After the trial operation of the system, through soliciting the opinions of various departments, sorting out the materials that need to be improved in the marketing service center system, organizing the acceptance of the monitoring center at the end of the year, and participating in the post-construction ideas, operation management system and post responsibilities of the monitoring center of Yunnan Power Grid Corporation. Up to now, the Marketing Monitoring Center has completed 73 functions, including 63 business functions and 10 data filling functions. Among the business functions, there are 23 power generation and power supply modules, demand side management 15, marketing operation 13, quality service 10, and 2 others.

(B) County-level companies "integration" work. As the "Three Major Projects" of this year's marketing, I participated in the compilation and improvement of the Implementation Plan and Business of Integrated Customer Service System, the Integrated Business Process Specification for Marketing Information of County-level Power Supply Enterprises of Yunnan Power Grid Corporation (for Trial Implementation) and the Detailed Accounting Rules for Comprehensive Electricity Consumption of Marketing Information of County-level Power Supply Enterprises of Yunnan Power Grid Corporation (for Trial Implementation). In view of the network problems exposed during the implementation of "integration", I participated in the compilation and improvement of the Project Book of Yunnan Power Grid Marketing Integration Network System Construction, and participated in the organization and implementation. Participate in the exchange meeting of "integrated" customer service system with on-site technicians, collect and sort out the opinions of all units on the system and the problems in the use process, and complete the "FAQ of integrated customer service system". At present, "integration" has completed the implementation of three core modules of copying, checking and receiving in 689 power supply stations of 66 county companies.

(3) Wuhua Branch of Kunming Bureau will pilot the construction of a 7_24-hour digital business hall. Participate in the compilation and improvement of the 7_24-hour digital business hall construction scheme, and coordinate the problems in the construction process of Kunming Bureau, Yundian Tongfang and other related units. At present, the civil engineering part of the 7_24-hour digital business hall has been completed, the software development is over half, and it will be put into use soon. At that time, users can pay the electricity bill in cash or other ways, and handle the inquiry, installation and other services in a 24-hour self-help way, so that users can complete the business more quickly, saving time and flexibility, and also saving the power supply cost.

(D) Building a mobile marketing operation system. Participate in the preparation and improvement of Yunnan Power Grid Corporation's marketing mobile operation subsystem scheme and Yunnan Power Grid Corporation's marketing mobile operation subsystem technical agreement. To organize and coordinate Kunming Bureau and Yundian Tongfang to take the lead in developing mobile pilot applications in the inspection brigade of Kunming Power Supply Bureau in combination with the actual situation of Yunnan Power Grid. At present, it mainly realizes the common inspection functions such as comprehensive inquiry, power supply notice inquiry, user file information, review and rectification notice, filling in on-site treatment sheet, problem notebook and so on.

(five) to participate in the preparation of various specifications. Participated in the compilation and completion of Code for the Construction of Distribution Team of Yunnan Power Grid Corporation (16 volumes), Management Measures for Predicting and Pre-controlling Marketing Safety Dangers of Yunnan Power Grid Corporation (Trial), Marketing Standard System of Municipal Power Supply Enterprises of Yunnan Power Grid Corporation and Marketing Standard System of County Power Supply Enterprises of Yunnan Power Grid Corporation.

(six) to complete the daily work of the measurement department. Complete the settlement of power transmission from the west to the east, review the configuration of electric energy metering devices in online power plants, prepare marketing metering and marketing project plans, and track the completion of projects. By participating in the construction of marketing monitoring center, I have a comprehensive understanding of various marketing workflows; Through the county-level "integration" construction, we have a necessary understanding of the marketing business, process and existing problems of county companies; Through the construction of digital business hall and mobile marketing operation system, I realized the importance of informatization and automation to the development of an enterprise. By participating in the compilation of various specifications, my writing level has been improved; Through the daily work in the metering room, I have a comprehensive understanding of the electric energy metering device, and my work potential has been comprehensively improved.

Fourth, its own shortcomings.

(1) In response to the new position, the business scope has been expanded a lot, and higher requirements have been put forward for professional technical knowledge and business potential; Although after a period of hard study, I have basically mastered the relevant professional knowledge and business knowledge, which can ensure the development of the work; However, the depth and breadth of these professional knowledge are far from enough, and we need to study hard in the future work.

(2) There is still a gap in communication and coordination potential, which needs to be further improved.

Verb (abbreviation of verb) future work plan

In the marketing department for more than a year, with the care of leaders and the support and help of colleagues, I have made necessary achievements and learned a lot of marketing management knowledge through my own continuous efforts, and I have a new understanding of the company for the electric power employees who were originally in the front line. After returning to power transmission and transformation, I will strengthen theoretical study, apply what I have learned, constantly improve myself, especially the study of new technologies and theories, work hard, exercise and grow in practical work, accumulate work experience, improve my business potential and work level, and make new and greater contributions to the construction and development of electric power!

Quarterly personal summary 3

Since the first quarter, our town has conscientiously implemented the spirit of the central, provincial, municipal and district safety production meetings, firmly established the "red line" consciousness, always put safety work in the first place, earnestly carried out major investigations, major rectification and "safety production month" activities, insisted on inspection without going through the motions, rectified hidden dangers, and investigated for "zero tolerance" to ensure the continuous stability of the safety production situation in the town in the first quarter. The work in the first quarter is summarized as follows:

First, strengthen leadership and clarify responsibilities.

According to the adjustment and change of the members of the town leadership team, the members of the town safety Committee and the responsible leader of "one post and two responsibilities" for safety production were adjusted in time, ensuring the effective connection and orderly development of the safety production work in the town.

The second is to vigorously carry out large-scale investigation and rectification activities.

First, insist on monthly safety inspection of the town's production enterprises and 1 1 cigarette and firecracker retail enterprises. In the second quarter, * * * found six hidden dangers in six units, of which five hidden dangers have been rectified in place. 1 The hidden dangers were not rectified in time due to insufficient funds, but the hidden dangers rectification measures and inspectors have been implemented. The five places that have been rectified are: three fire extinguishers in Guo Ping Plastic Factory failed, three fire extinguishers in New Oriental Electric Appliance Co., Ltd. failed, and the two factories have replaced the fire extinguishers in time. The bamboo forest and trees of the 5 th Society in Xinrong Village were blown down by the strong wind on Qingxie Road, causing traffic safety hazards. On May 6, the government organized personnel to eliminate hidden dangers in time. The pole of No.3 Community Square in Nongle Village is tilted, resulting in the communication line being less than 1 m from the ground, which brings safety hazards to people and vehicles. The government issued a rectification notice to the relevant departments in time, and the relevant departments eliminated all hidden dangers on June 7. There are two groups of a big tree in the community, and most of the trunks have rotted, which will bring security risks to the people and nearby houses at any time. The government organized personnel to cut down the big tree in time, thus eliminating the potential safety hazard.

The second is to urge enterprises to implement the rectification of hidden dangers. In view of the hidden dangers in the cave dwelling of Chiayi Brick Factory, Anban informed the factory to carry out maintenance in June+10, 5438. Due to the enterprise's reasons, Anban urged the factory to repair again in March. In April this year, Chiayi Brick Factory completed the cave repair work. Gongyi Thermal Insulation Material Factory within its jurisdiction was proposed by the District Safety Supervision Bureau to rectify the damaged firewall within a time limit. Under the supervision of Zhen 'an Office, the enterprise completed the rectification work in early April after three months of politics.

Third, the special management of fireworks and firecrackers retailers has reached the standard. There are 1 1 retail households in the town, who live in a house in front of the store and a house in the back for a long time. According to the requirements of the superior, the business conditions are unqualified. This time, according to the spirit of the Notice of the District Security Committee on Carrying out Special Rectification of Fireworks Retail Business Safety, our town's preliminary plan is to repair the fireworks warehouse to an unmanned area to store some sales, and we must put an end to the phenomenon of zero storage and zero sales.

The fourth is to carry out the "Safe Production Month" activities in a down-to-earth manner. Combined with the actual situation of the whole town, the activity "Program" was issued, and a special meeting was held to arrange the deployment. On peak days, the safety office posted illustrated posters in crowded areas for publicity, and distributed more than one safety knowledge leaflet 1000. At the same time, in-depth enterprises and business units to carry out safety inspections, and urge enterprises and business units to fulfill the main responsibility of safety production.

Third, the existing security problems.

First of all, there is an ancient street in my town. The building structure is brick and wood structure, which is very old. Although the residents living in this ancient street use tap water, there are no fire hydrants and fire-fighting facilities during the construction. Once a fire breaks out, the consequences are very serious. It is suggested that the relevant departments visit the judicial scene and propose solutions.

Second, gas sales households in the town 10 households. Every household puts gas on the ground floor, and people live upstairs. There are almost no safety precautions and there are serious security risks. As a just government, it can only supervise and has no right to eradicate hidden dangers. This matter should attract the attention of relevant departments.

Quarterly personal summary 4

In the first quarter of my work, I played the role of secretary and administrative personnel supervisor. Looking back on my three months' work, there are both progress and shortcomings. Here, I will report my work from three parts.

I. Personnel recruitment

When I took over the personnel work in January, all the stations in the company needed to be supplemented. I recruited through the company's original recruitment channels, but found that there were some shortcomings in the original recruitment channels, which could not meet the needs of the company's personnel at all. So, I contacted the vocational school in 2008, trying to find suitable talents for the company through the vocational school. I also contacted the labor dispatch company to discuss labor cooperation. Finally, it was found that the effect of on-site recruitment of fuel workers and cashiers through Xinhui Human Resources Security Center was not good, so they attended on-site job fairs almost every Wednesday, occasionally participated in on-site recruitment on Saturdays, and even went to Si Qian Town for on-site recruitment, which basically met the personnel needs of each station. In the recruitment process, constantly collect and understand market information and provide feasible suggestions for the company's development.

Second, personal work attitude.

Try to do every job well, be honest and help others, always think about the interests of the company, have a good work attitude and follow the principle of "doing one thing and loving one thing". The administration and personnel department is a balanced lever to adjust the interests of enterprises and employees, and its integrity ensures fairness and justice in handling affairs. For example, adhere to the assessment system when doing employee attendance assessment, and don't relax the conditions because of anyone's personal reasons.

Third, the administrative service work

Administrative work is a service work. It is our unshirkable responsibility to provide good services for all departments, cooperate with the work of all departments, establish the warmth of home for each employee and make each employee feel a sense of belonging. To this end, I will patrol the station with company leaders and other colleagues almost every Saturday, and make a score evaluation once a week, so that every employee can realize that the workplace is our home and we should safeguard the environment. Make birthday cards for the parents of employees who celebrate their birthdays, send the company's blessings and express the company's gratitude, so that employees can feel the company's care and family-like warmth.

Fourth, shortcomings.

1. Not well planned. A plan is a compass for action. A good plan can allocate resources in advance, work in an orderly way, and achieve benefits at the lowest cost. However, in the past, due to my poor planning, I was disorganized in dealing with my daily work and always forgot about the east and the west, which greatly reduced my work efficiency.

2. The execution is not strong. Personnel work requires a strong principle, but due to personal lack of work ability and experience, it is impossible to strictly follow the company's rules and regulations in daily work.

3. Training is not systematic enough. The company's training is limited to the induction training for new employees, and there is no training for different positions. However, due to the busy daily work, the ability of planning, executing and organizing training is insufficient, and a relatively perfect training management system has not been established. For example, training is closely combined with personnel adjustment, and an assessment and promotion system can be established through grass-roots management training.

4. Employee assessment is not in place. There is no perfect assessment mechanism for employee recruitment, promotion, salary increase, post adjustment and dismissal. And there is no effective quantitative objective data for detailed comprehensive evaluation.

Self-evaluation:

1, lack of ability and experience, not careful enough, ordinary paperwork, barely able to meet the needs of the company.

2. Sometimes I have a bad temper at work, and I am not calm enough when I encounter things, which brings emotions to my work.

3. Administrative work involves a wide range, and sometimes the details of considering and dealing with problems are not comprehensive enough.

4. Poor communication with leaders and colleagues affects work efficiency.

In the future work, we should constantly improve our business ability, improve our height and improve our comprehensive quality to meet the requirements of the company.

Quarterly personal summary 5

Time flies, a quarter has passed in a blink of an eye. Looking back on the past quarter, under the correct guidance of the leaders, with the concerted efforts of all departments of the hotel and the efforts of all cadres and employees in this department, the catering department of our hotel boldly operated, was brave in innovation and forge ahead, and exceeded all the business task plans of the hotel at the beginning of this quarter. The main work summary report of the Food and Beverage Department in the first quarter is as follows:

I. Operation in the first quarter

Department * * * realized an operating income of RMB _ _ _ yuan in the first quarter, an increase of RMB _ _ yuan over the same period last year, and realized a profit of RMB _ _ _ yuan, an increase of RMB _ _ yuan over the same period last year (average monthly). In this quarter, the department * * * received _ _ tables for wedding banquets and birthday banquets, with an average reception standard of _ _ yuan/table, an increase of _ _ yuan/table compared with the same period last year. Each table received _ _ person-times, and the attendance rate was _ _ yuan, with private rooms *

Second, the main work and practice

This quarter is the first quarter for hotel management to implement six routine hotel management. Since the promulgation and implementation of Liu Chang in our hotel, we have always remembered to remind ourselves with Liu Chang's method. We started our work from six aspects: site classification, regular arrangement, regular cleaning, regular maintenance, regular standardization and regular education, and got obvious improvement. Here, we summarize our work in this quarter as follows:

1, six constant method

Classification of (1) constants. The kitchen in the front hall of the food and beverage department divides all items into two categories, one is unused and the other is needed.

(2) Regularly organize. Do a big sorting every day, return all the unused items to the warehouse, reduce the number of items to the minimum safe consumption, and then sort them out, and all the items are labeled so that anyone can see them at a glance.

(3) Clean frequently. Our food and beverage department regularly cleans the articles, equipment and facilities, with a small sweep every day and a big sweep every Monday to ensure the cleanliness of the articles, equipment and facilities.

(4) Regular maintenance. We regularly maintain and maintain all the equipment and facilities, and constantly improve and improve on the principle of "no classification, no cleaning".

(5) Constant specification. It is to standardize all the behaviors of employees and unify management.

(6) Regular education. We regularly train our employees on six routine laws and codes of conduct for civility and politeness every week to make their behavior more standardized.

Step 2 get results

(1) warehouse on the fourth floor. After the implementation of six routine management, the fourth floor warehouse changed the original phenomenon of scattered items and no designated labels. Now all the items are placed in order, everything is going on in an orderly way, and the management of the warehouse is more standardized, which has achieved obvious results.

(2) wine warehouse. After the implementation of six formal management, the wine warehouse changed the phenomenon that the original wine had no designated label price. Now the wine in the warehouse is arranged neatly and orderly, and all the drinks are labeled as specified. In this way, which wines are used can be seen at a glance, saving a lot of time.

(3) the kitchen. After the implementation of the six routine management, the materials and items in the kitchen are neatly arranged, all kinds of items are labeled, the stove is very clean, and each part has designated cleaning items, so that all parts are kept clean and tidy at any time, and tools are placed in an orderly manner. All tools are labeled, so you don't have to spend time looking for them if necessary. Ensure the safety of kitchen food.

(4) Dining room and meeting room. After the implementation of the six routine management, all the items in the dining room and conference room are placed neatly and orderly, and all items are labeled as required.

In addition, we also buy unified drinking cups for employees, which are located and labeled together, and each part has a designated person in charge, such as air conditioners and fire extinguishers. And clearly define the responsibilities of personnel in each position in written form. Implement each responsibility to specific people.

Third, outstanding performance.

Since the implementation of six routine management, we have achieved remarkable results in all parts, especially the management of the fourth floor warehouse has been significantly improved compared with the past, which needs to be continued to work hard and improve.

The promulgation and implementation of the six laws has really improved us significantly. Of course, we still have some shortcomings to be improved. In the following days, we will continue to do better according to the management of the six laws.

In a word, I firmly believe that under the correct guidance of hotel leaders, with the strong support and help of brother departments, and with the concerted efforts and hard work of all cadres and employees in the department, we will be able to complete all the tasks in the second quarter and achieve all the goals put forward by hotel leaders!

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