Traditional Culture Encyclopedia - Hotel accommodation - Service tenet of Zhoukou guesthouse

Service tenet of Zhoukou guesthouse

The service tenet of Zhoukou Guest House is "second class obeys the first line, and the whole store obeys the guests". From the general manager to every employee, the hotel has clear job responsibilities and work quality standards, which are strictly implemented in accordance with the service standards of three-star foreign-related hotels. All department managers of the hotel have passed the post training courses for star-rated hotel managers organized by the National Tourism Administration and obtained qualification certificates. Hotel staff have a good work style and high efficiency, and provide standardized, procedural, advanced and personalized services in the process of receiving guests.