What is the qualification for the hotel golden key exam?

1, age 2 1, good-looking, chief concierge in hotel lobby.

2, must have more than five years of hotel work experience (in any position in the hotel, and have more than three years of agency service experience and must reach a certain level of work).

3. Master at least one foreign language and have participated in the service training of the International Golden Key Organization in China.

Second, the necessary documents:

The applicant must submit the application form (application form) together with seven certificates and documents to the China headquarters of the International Golden Key Organization:

(1) Two standard one-inch color photos of the applicant;

(2) Photos of the applicant's workplace;

(3) Letters of recommendation from two members (full members who have been qualified for more than three years), and reply to the application within one month. If there are no qualified referees in the area, the application form should be sent directly to the headquarters;

(4) Letter of recommendation from the general manager of the hotel where the applicant is located;

(5) a copy of the qualification certificate for participating in the golden key study;

(6) Old and new certificates of working in the hotel.

(7) Cases of the applicant while working at the front desk (3 articles) (submitted in written form and emailed to the mailbox of anli@lesclefsdorchina.com Headquarters in the form of electronic documents).

Four. Approval procedure:

If the applicant has the membership, the administrative secretary of the headquarters will hand over the relevant information of Golden Key Organization (including the notice of payment of membership fees, etc.) to the applicant. ). After the applicant completes the above procedures and meets all the application qualifications, he will receive a notice from the administrative secretary of the headquarters to issue the emblem. After the authorized person of the headquarters awarded the emblem, the member and his hotel officially became members of the International Golden Key Organization.

Relevant documents will be submitted to the Chairman of Golden Key International in China, the Chief Representative of Golden Key International in China, the Secretary-General and the Golden Key Branch in the city where the applicant is located for the record.

Extended data:

Hotel golden key service concept

1. Hotel Golden Key's service tenet: to solve all difficulties for guests without violating laws and ethics.

2, the hotel golden key to solve problems for customers, "although not omnipotent, but also try our best", we must have a strong sense of customer service and dedication.

3. Provide customers with personalized service of satisfaction and surprise.

4. The working slogan of Hotel Golden Key Organization is "Friendship Service".

5. The life philosophy of the golden key of the hotel: find a fun life in the surprise of the guests.

Baidu encyclopedia-golden key organization

Baidu encyclopedia-golden key