Can I cancel my hotel reservation?

Excuse me, do you want to ask "the hotel you booked has not checked in, can you check out?" This question? You can check out if you don't check in.

As a commercial organization, hotels need to abide by the Consumer Protection Law and relevant laws and regulations, including but not limited to the refund policy and consumer protection. If the consumer can't stay in the reserved hotel for some reason, the hotel should handle the consumer's refund request according to relevant laws, regulations and policies.