Meituan defrauded consumers of new inventions! Did you buy a "self-help buffet breakfast" hotel?

I was responsible for organizing group trips and chose Chunhuiyuan Hot Spring Resort Hotel with good reputation. Call them. The room rate for a double room on Friday night is 1266 yuan. If you buy a breakfast list, it is 128/ person, and it is cost-effective to buy a room with breakfast.

Considering the convenience and benefits of the online platform, I went to Meituan to look for it again. Sure enough, the standard room with "self-help breakfast" was 1208 yuan/room, so I decided to buy it online. I remember there was a room without breakfast at that time, 106 1 yuan. Of course, you have no choice. Breakfast is not a holiday.

However, I encountered a problem when I went to the hotel to cancel. I was surprised when the customer service said that you didn't include breakfast. It is clearly written here that the buffet breakfast is optional! So the customer service asked me to open the order details and persuaded me to find the contents of the package.

So I quickly contacted the official customer service of the US Mission. After some tears with their robots, and after the conversion of "ordinary customer service can't handle star hotels", I was finally contacted by "VIP customer service". Looks very thoughtful. But it's already 10:20 at night, and the whole team has been waiting for me for half an hour.

After the customer service brother understood the situation, the first sentence said, "You have breakfast!" So I confidently asked me not to hang up and solve the problem in three to five minutes!

Unfortunately, the merchants don't give refunds, and the customer service can't do anything about it, so they can only continue to fight for it. After repeated urging, until 1 in the morning, they gave their ultimate solution-they could charge 200 yuan's red envelope to my account.

Friends, tell us, do you dare to go to this platform again? Do you dare to buy a hotel with "Mei Tuan Optional Buffet Breakfast"?