Traditional Culture Encyclopedia - Hotel franchise - Wang Ying: A little woman's spa business.
Wang Ying: A little woman's spa business.
Entrepreneurship is actually innovation first. We should have a real innovation. This innovation is not a trick or an interesting idea that you just came up with, and it is not that simple. When you have an innovation point, what you need to consider is how to combine your own ability or the ability of the enterprise with innovation.
One afternoon in late autumn, at the ribbon-cutting ceremony of Mai Sha Spa office center, a petite and beautiful successful young woman could only talk repeatedly in the face of the eager eyes of customers and friends? Thank you? . He is Wang Ying, the helm of Mai Sha Spa.
In the afternoon, the setting sun shines gently into the room through the French window. Wang Ying wore an Armani dress, revealing a dark green tattoo on his right back. She said proudly, what is this called? Angel wings? .
Looking at the roses, lilies and birds of paradise everywhere in the office, Wang Ying smiled like an angel and then said leisurely. You see they bloom brilliantly, but life is so short. I want to protect this vitality. ?
Born in Daxian County, Wang Ying has all the characteristics of a Sichuan woman: frankness, self-confidence, self-reliance and hard work. When the photographer took her picture, she was careless in front of the camera, just like Faye Wong. ? Many people say so, but their personalities are similar. ? She said flatly.
She debuted early. 17 years old, she began to contact beauty. First, she runs a barber shop in her hometown. Half a year later, she came to Shanghai with her parents and sisters and worked in a hair salon. Her first job was as a beautician, and later she cooperated with her friends to open a shop called? Yongqi? Our hair salon. In just a few years, a beauty salon group with more than 500 chain stores was miraculously born.
She has no background, but she is persistent in her career and eager for her dreams. Along the way, she felt lucky, with less stab in the back and more affirmation and praise. ? I am a person who especially believes that dreams can come true. ? She said.
When it comes to the establishment of Mai Sha, it actually stems from Wang Ying's personal preference. ? I usually like to collect and experience some SPA services, which can be regarded as relaxation after work; I want to have my own SPA and private environment to relax myself. ? She said,? Then I opened the Mai Sha without thinking much. ?
Five years ago, the first Mai Sha Spa opened in Panyu Road. In the first few months, Wang Ying collected all the knickknacks, bottles and jars in the store from all over the country. Later, there were more opportunities to go abroad. The porcelain bowls, snuff candles, aromatherapy and essential oils in the shop became world-wide, and what was Thai, French and Japanese was simply an international exposition.
Wang Ying said Mai Sha was hers? Spiritual sustenance is a place where you can rest your mind after busy work. ? I used to be busy all day for the development of Yongqi's career. Although I have more and more wealth, I don't know the purpose of my life. I feel like a reckless money-making machine? But since having Mai Sha, she found herself full, happy and looking forward to it.
The first Mai Sha Spa on Panyu Road was a great success from the beginning. After only two or three months of opening, the monthly revenue will reach 400,000 to 500,000, which can basically break even. Generally speaking, it takes at least two years to cultivate a brand, and now it's not a loss from the beginning, even Wang Ying himself didn't expect it.
Starting from Singapore? Aromatherapy? After coming back, Wang Ying said that she likes looking for products all over the world best.
She likes to travel, and what she finds in her travels always brings inspiration to her work. Take the employee uniforms in Mai Sha as an example. It consists of a hand-sewn navy Thai skirt with oriental patterns, a soft tunic coat in copper color, and a diagonal shoulder brocade interwoven with brown and gold. Among them, the skirt was brought back by Wang Ying from Thailand, and the top was designed by herself. In order to be visually elegant and easy to move, it has been changed many times. She said that the elegance of clothes is very important, and it is best to be concise without losing nobility. Only in this way can the beauty of oriental women be reflected. She hopes that all her employees can be beautiful, appreciate themselves, make themselves happy and serve the guests with a smile.
It is often not long before she flies to Japan, Thailand, Switzerland and Hong Kong to experience different SPA hotels and health salons and feel each other's brand temperament and service details. This is both work and life. Wang Ying calls herself a neat freak, and she will be very excited if she can find a good hotel abroad. She likes Japan very much, because Japanese people are very dedicated and love cleanliness. She goes to an art exhibition held in Japan every year.
After returning from the trip, she will pass on the good SPA service she experienced abroad to the team. ? Customers are the best teachers. ? Wang Ying said,? When you lie down and accept someone else's SPA, it is the customer who needs to dig out your true feelings. ?
At the beginning of her second venture, she positioned Mai Sha as a high-end, different from her peers in terms of quality and sincere treatment of customers, services and hardware. Therefore, there are a few more points in the selection and training of employees. Harsh? And rigorous.
? Everyone has a magnetic field. ? Wang Ying said,? When your hand touches the guest's skin, whether you are happy at this moment will make the other person feel it through the magnetic field. It is very important to adjust the mentality of employees. Only a good service attitude can make guests really relax. ?
She compared the employees in Mai Sha to her own children. ? I spoil them very much! ? She said.
? Our team is very young, and our thoughts are easily infected with each other, because we have the same interests and mutual recognition. When I am free, I like chatting with them very much, and sometimes I chat late into the night. We will go shopping together, travel together and invite them home for dinner. ?
When Mai Sha started working, she even drove them to and from work in her Ferrari. Wang Ying said with a smile. Later, I learned that it would hurt the car! ?
The staff dormitory is located in an upscale community not far from the store. Wang Ying said? I will let the dormitory bring simple clothes, such as TV, air conditioner and water heater. I will also ask my aunt to take care of their daily life, provided that they are clean. ?
Now, the training base in Mai Sha has entered the renovation stage and will be put into use soon. What's Wang Ying's plan? In addition to the training room and the sub-light room, there should be a garden. There should be some umbrellas and coffee in the garden so that students can relax and chat after class. ? She said that Mai Sha should always share the quality of life with students.
? A person can have no money, but can't have no quality. ? She said that the quality of life is very important for beauty practitioners.
Wang Ying herself is a woman who knows quality very well. In the group headquarters of Mai Sha SPA, the flower arrangement of bottles and jars scattered everywhere is actually her work. She said that she would care about the necessary etiquette and dress, because it was a respect for others and an affirmation of being a woman.
She likes to think about pastimes, such as taking classes, attending training and communicating with others. She recently attended a luxury management course in Peking University, claiming that she benefited a lot. Learning to be happy is her life now. In her spare time, she will draw with her baby and occasionally draw a few strokes. She likes to express her inner thoughts with diametrically opposite colors. That would be exciting? .
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