Traditional Culture Encyclopedia - Hotel franchise - Why do I advocate telling stories five minutes in advance every morning meeting?
Why do I advocate telling stories five minutes in advance every morning meeting?
Isn't this delayed? 1. Why is there a morning meeting every day? 2. More strangely, why do you take turns telling stories? We have been doing this for over a year, every morning. If any manager has something urgent to deal with that morning, he needs to tell a subordinate to attend on his behalf. If he happens to tell a story that day, he has to tell him. We said: we can't lack people. So is it necessary to have an early meeting every morning? I found free time, and I chatted with you. It is generally reported that it is definitely necessary in the preparatory period of the hotel, because the hotel is not systematic and holistic, and it is easy to form a fragmented situation. Each department takes care of its own, forming a hill. Although it has been in trial operation for almost half a year now, objectively speaking, the system and integrity are still insufficient. But there is also a problem, that is, it may conflict with the pre-class meeting time of some departments. This is also very easy to solve, that is, the hotel morning meeting time is guaranteed to end before 9: 00. In addition, if there is urgent dissatisfaction, you can put forward matters that need the cooperation of various departments in advance at the morning meeting, and then leave the meeting to deal with them. Is it necessary to take turns telling stories five minutes in advance? The general view is that it is necessary for us to get together to tell stories and experiences over the past year or so, and we all feel that we have improved spiritually. I'll tell you what I think: "Management is not only productivity, but also cost. In fact, the same is true for meetings. Don't hold meetings that have no theme, are inefficient and have no results. Try not to have a meeting. " 10 years ago, when I was the general manager of Ramada Hotel, I paid attention to the purpose, objectives, budget planning, implementation and feedback, and emphasized efficiency. "In the past ten years, my understanding has changed and deepened. Doing business is not just a group of people making money together, but also a purpose or purpose. The so-called purpose is the fundamental purpose of the enterprise, and the fundamental purpose of the enterprise should be to create value for mankind, not only materially but also spiritually. The people mentioned here include not only our market, but also our employees and investors. Humanity is the foundation. " The so-called humanized management, with the deepening of our understanding, our behavior should also be deepened. "Making money is only one goal to achieve our goal, not all. In fact, there are more important and more goals. If one-sided emphasis on making money and efficiency is not in line with human nature, enterprises cannot survive and develop, and people related to enterprises cannot live better (materially and spiritually) because of enterprises. " If the enterprise is just a money-making machine, then the enterprise will not go far. Goals, processes and results are often the same thing. "The role of the morning meeting, in addition to every morning, everyone can look at the problem from the overall perspective of the hotel, discuss the problem and strengthen the integrity. I have a personal experience that everyone has a meeting at least once a day. After a long time, everyone's hearts will be together. This is human nature and conforms to psychological principles. " Here's an example. Why do troops attach so much importance to marching? West Point Military Academy is the best advanced military academy in the world, and they also attach great importance to queue training. I never understood why they didn't spend so much time talking about and training strategies and tactics. Don't spend these hours on training military skills and physical fitness? I thought about it for a long time, and finally understood that this is very in line with psychological principles, which is human nature. You know, we always emphasize team spirit. What is team spirit? How to cultivate? It is impossible (of course necessary) to rely on empty theories and reprimands, and the truth is pale. It should be realized through people's behavior, so that people can recognize it from the heart. Queue training is the best way to enhance team cohesion, which is proved by countless facts and accords with people's psychology. "Humans are social animals. People often communicate and do things together, and it is easy to form an inner sense of identity. In queue training, everyone is always in step. In the process of repetition, everyone's heart is highly recognized and twisted together from the inner level (without language). This intimacy is as strong as iron, even stronger than many family ties! " Of course, there are many ways, such as singing our songs together, cooperating together and so on. "We have a morning meeting every morning, as concise and efficient as possible, but we can't live without it. Let's get together every day, discuss and study together. After a long time, our hearts will be together! " We should creatively find more other ways for everyone to work together in Qixin, and the depth of face-to-face communication is irreplaceable. Morning meeting is actually a way for us to improve team cohesion, which is much more specific and profound than simple preaching! "Being a business is actually a kind of life! Not just a result of making money. Making money is just a means for us to live a better life, just one of the means. " Speaking of which. I think I want everyone to take turns telling stories five minutes in advance. Do you understand the reason and purpose? Don't treat us as pure money-making machines, so we can't make much money. "I hope that the enterprise is also a good life for everyone. Why tell stories and feelings instead of others? I think this is my understanding of human psychology, just talking about working methods and skills. It is easy for everyone to fall into a rigid psychology and strictly separate life from work. I understand that it can split people. I hope work and life are as beautiful as each other. In fact, work is a part of life, and work should be the expansion and growth of people's minds. " Even if it is only from the perspective of work, wisdom is more important than skill! "Lu You, a poet in the Southern Song Dynasty, once said,' If you want to learn poetry, you must do external work.' Have more understanding of life, more wisdom, and more wisdom in work. When doing things together, we should cherish this fate and communicate with each other psychologically. "Telling stories and feelings, everyone unconsciously had a deep communication at the spiritual level. Much better than telling the truth directly. "What kind of enterprise do we want to be and what kind of jobs do we want to create? We must ask ourselves. " Unity of knowledge and action, "wise and clever action" we can create our life or our work.
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