Traditional Culture Encyclopedia - Hotel franchise - How many departments are there in a hotel?

How many departments are there in a hotel?

1. general manager office. It can be divided into or consists of general manager office Secretary, Human Resources Department, Training Department and Trade Union.

2. finance department. There are cashier, accounting group and cashier group.

3. engineering department. There are strong electricity group, weak electricity group, water heating group, computer room and woodworking group.

4. Ministry of Security. There is a monitoring center and a security department.

5. sales department. There are room sales department, office sales department, banquet reservation department, art department and planning department

6. Housekeeping department. It can be divided into two departments: 1. Vestibular department. There are two housekeeping departments: concierge department, front desk, room reservation, cashier, business center, switchboard and AM lobby manager. There are PA cleaning department, florist, room service center, room service, staff dormitory and laundry room.

7. catering department. There are Chinese restaurant, western restaurant, backyard, steward department, Muslim restaurant and special restaurant.

8. member clubs. There are member sales department and service department

9. Recreation department. There are bath center, hair salon, fitness club, bowling, tennis court, bar, special bar and box.

1. purchasing department. Under the purchasing department, warehouse.

the above-mentioned projects were established according to the five-star plan. According to the scale of the hotel, those with similar functions can be managed in a unified way. For example, finance can be merged with purchasing, recreation department can be merged with member clubs, or the sales department can be directly set up with housekeeping department, catering department and recreation department according to the first-line sales points. The second line is divided into logistics department to unify the rest departments.

Hotel management is very complicated, that is, it is necessary to keep up with the trend of the times and the development of the industry, but also to create its own characteristics. There are quite a few books to refer to. A more practical point can join a hotel chain; At present, leading hotels or hotel groups in various regions have hotel management companies, which can entrust the daily management to the company, and the rest, such as finance, investment and development direction, are their own responsibility.