Traditional Culture Encyclopedia - Hotel franchise - What abilities and qualities do people need to enter the hotel management and tourism management industries?

What abilities and qualities do people need to enter the hotel management and tourism management industries?

First, be patient. As a manager, you must know what you are in charge of. For example, in charge of sales, you must know costs, commissions, possible problems in each link and their solutions. Things cannot be mastered in a year and a half. Next, you need to know who you are managing. It takes time to understand a person (this depends on IQ and EQ). A manager must always clearly understand your soldiers. Only in this way can they be placed in the corresponding positions. Do the work they are most qualified for (sometimes you need to patiently teach and guide them).

Second, you must have confidence and sense of responsibility. As a manager, you are the leader. No matter how big or small you are, you must be able to bear it when you sit in this position. If you are not good at it, you don’t need to be asked to leave. , will leave on his own soon, but as long as you are still in this position, please take up the corresponding responsibilities and obligations, that is, lead the soldiers below to do what they should do, because if you don’t eat, the soldiers below will have to do it. It’s time to eat.

Third, be versatile and cover everything. In fact, whether it is hotel management or tourism management, as long as you carry the word management on your back, you have to do this, regardless of sales, service, finance, and advertising. .... Everything, even if you are not from this field, you should have a superficial understanding of it, and if you have time, you should understand it in depth.