Traditional Culture Encyclopedia - Hotel franchise - What if a guest finds garbage in the trash can next to the desk after entering the guest room?

What if a guest finds garbage in the trash can next to the desk after entering the guest room?

If the guest finds garbage in the trash can next to the desk after entering the guest room, the following measures can be taken:

1. Cleaning up garbage: The simplest solution is to clean up garbage and keep the room clean and hygienic.

2. Explain the reason: If the garbage was not cleaned up in time by the previous guests or room attendants, you can explain the reason to the guests and say that it will be handled as soon as possible.

3. Provide cleaning services: If guests need it, they can provide free cleaning services, such as changing sheets and cleaning rooms.

4. Provide compensation: If the garbage has an impact on the guest's accommodation experience, consider providing some compensation, such as coupons and gifts.

No matter what measures are taken, we should try our best to make our guests feel satisfied and comfortable.