Traditional Culture Encyclopedia - Hotel reservation - What do hotel managers need to do?

What do hotel managers need to do?

The main job responsibilities of the store manager (1) Implement superior policies, comply with company regulations, implement superior instructions, and complete tasks assigned by the company. Such as business goals, gross profit, expenses and profit goals, etc. Understand the brand's business policy and implement sales strategies based on the brand's characteristics and style. (2) Strengthen fire prevention, theft prevention, work injury prevention, and safety security as appropriate; maintain the normal operation of various equipment in the store, inspect fire protection facilities, and implement regional sanitation, etc. (3) Store clerk management determines store personnel settings based on store size. Arrange store clerk work, personnel selection and evaluation; (4) Counsel and train store clerks to assist supervisors in handling and improving counter operation issues, and assist supervisors in communicating and coordinating with the shopping malls where they are located. (5) Financial management is responsible for the accuracy of inventory, account book preparation, and product handover; and the management of various reports. (6) Product management is responsible for replenishing goods in the store and displaying goods; managing changes in product prices, purchasing goods, adjusting returns, inventory, etc. (7) Event management: Provide public relations promotion activities for surrounding brands in shopping malls on a regular basis and as required; formulate plans for various activities. Stimulate the enthusiasm of shopping guides and adjust the shopping atmosphere in the warehouse. (8) Information management: Understand the sales situation of surrounding brands, register and provide daily in-store customer flow data. Establish good relationships with consumers and try to meet their needs. (9) Daily operation management: Responsible for managing the daily work of the counter, supervising and evaluating the work performance of shopping guides, promptly reporting employee developments,

and providing training to shopping guides. Most of the store manager's management content is complex routine affairs. Therefore, as long as the store manager grasps the key points of the store operation, he can basically ensure the normal operation of the store.

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