Responsibilities of restaurant manager in hotel

Hotel restaurant managers need to make business adjustment plans in time according to the catering market situation to ensure the continuous improvement of restaurant performance. The following are the responsibilities of the hotel restaurant manager that I have compiled for you. You are welcome to learn the reference, which will definitely help you.

Responsibilities of Hotel Restaurant Manager 1

1, fully responsible for the operation and management of three or more stores.

2. According to the company's development requirements and the store's operating data, formulate business objectives and realize the four major objectives of the store in terms of customer satisfaction, turnover growth and profit management personnel development.

3. Be responsible for the self-supervision of QSC internal operation, and strictly cooperate with the implementation of regional supervision to convey corporate culture and brand concept.

4. Responsible for external communication and maintenance of surrounding community relations, and regularly suggest marketing plans to the company in combination with the actual situation of its stores to enhance the brand image.

5. Regularly organize the training of job skills, service awareness and processes of all departments in the store, as well as the career planning of team members.

6. Responsible for personnel management, financial management and fixed assets management of the store.

7. Responsible for uploading and issuing company instructions and controlling various business indicators.

8. Responsible for handling customer complaints, maintaining customer relationships and improving customer satisfaction.

9. Pay attention to cost control, including manpower, water and electricity, maintenance, etc.

Hotel Restaurant Manager Responsibilities 2

1. Be fully responsible for the operation and management of the store, formulate effective business plans for the business indicators and work priorities issued by the company, follow up and implement them, and be responsible for the results;

2. Be fully responsible for the on-site management of the store, ensure that the business site is always in a stable and smooth state, and be responsible for the service, quality and cleanliness of the store;

3. It can effectively manage the in-store expenses by objectives and ensure the profitability of the store;

4. The person in charge of store safety needs to be responsible for the property safety, food safety and personal safety of the store and employees;

5. Be fully responsible for the administrative work in the store: training, equipment and facilities, cost, personnel and finance;

6. Crisis coping ability: master the skills and methods of crisis coping, and find, predict and properly handle the crisis when it comes.

Hotel Restaurant Manager Responsibilities 3

1, responsible for supervising the daily standardized operation of the staff canteen suppliers;

2. Ensure the food safety and hygiene of the staff canteen;

3. Review the reasonable pricing of staff canteen dishes;

4. Assist other work arranged by the department;

5. Meet the dining needs of the company and tenants;

6. Handle restaurant complaints and emergencies.

Hotel Restaurant Manager Responsibilities 4

1. Responsible for the Chinese restaurant, and perform tasks in various periods.

2. Formulate the service standards and working systems of Chinese restaurants and ensure their implementation.

3. Assist the manager of the catering department to formulate various catering promotion plans and strategies.

4. Supervise employees to serve customers according to standards, evaluate employees' performance and implement reward and punishment system.

5. Handle guest complaints and continuously improve service quality.

6. Pay special attention to the maintenance of equipment and facilities, strictly manage materials, and do a good job in restaurant safety and fire prevention.

7. According to seasonal differences and customers' situation, provide suggestions for making special menus in the kitchen.

Hotel Restaurant Manager Responsibilities 5

1, fully responsible for the management of restaurants and kitchens;

2. Reasonably arrange the distribution of people, money and materials, control production together with the kitchen team, and complete the indicators issued by the company;

3. Do a good job in cost accounting and strictly control food safety and environmental sanitation;

4. Be able to listen to and handle all kinds of complaints in time and improve the daily service level;

5, do a good job in employee training, daily management, pay special attention to the attendance assessment, fully mobilize the enthusiasm of employees.

Hotel Restaurant Manager Responsibilities 6

1. Assist the restaurant manager to manage the daily business activities of the restaurant and ensure the service quality of the restaurant;

2, independently complete the morning, middle and evening shifts, and manage the restaurant according to the restaurant situation, such as scheduling and ordering food;

3. Complete other daily work arranged by superiors in time.

Hotel Restaurant Manager Responsibilities 7

1. target plan management: formulate promotion targets, prepare and implement action plans;

2. On-site management: handling complex or serious customer complaints and emergencies;

3. Financial management: responsible for managing and controlling the assets and funds of the restaurant;

4. Restaurant personnel management: conduct performance appraisal, communication, selection and recommendation for employees.

5. Equipment management: responsible for the inventory and management of restaurant equipment;

6. Safety management: protect and increase sufficient food safety management resources.