I bought shoes on Taobao on the 4th, and Tong Yuan Express Company has delivered them. How can the company deliver the goods in time? What express does Guiyang people who often buy things from Taobao

I bought shoes on Taobao on the 4th, and Tong Yuan Express Company has delivered them. How can the company deliver the goods in time? What express does Guiyang people who often buy things from Taobao use? Tong Yuan logistics is really rubbish.

1. Bad attitude towards customers, no reply to online messages, 2-3 minutes to answer you in online conversation, and the answers are ambiguous. I can't make a call at any time. Sometimes when you are in a hurry, you can't get through by calling 10 times. For customers, they feel very old and magical. They simply ignore these small customers and feel that even if such customers are lost, they have nothing to lose.

2. Their own information is not updated in time, for example, what the airport has done has changed, and they don't know anything here, and they have to promise to send it away.

Tong Yuan ignores these goods, litters them, breaks them, and then finds them. They all deny it, or pass the buck. The so-called compensation is impossible.

4. Losses caused by goods not arriving on time. Tong Yuan will not be responsible for anything. He blamed the airline, saying it was because the airline upgraded its security system. However, they feel that they are irresponsible for their promises and the information is not updated in time.

5. Tong Yuan's slogan is customer's request and Tong Yuan's mission. Really better than singing. But in fact?

Real experience. I delivered the goods on 10. I repeatedly asked them to confirm whether my goods could be delivered (told them about the battery). Their people told me for sure that they could. And my customer will receive the goods the day after tomorrow (12). Then we arrived at 12. I checked online, and the goods are still in Chengdu. I kept calling them, it was difficult to get through, and then I left a message on the internet, but no one answered after many times.

Then I went to find an online conversation. If I don't have a conversation, it doesn't matter. The conversation is irritating. 1 How long does it take not to reply to the message? Answering the news won't answer your question directly at all. They all told you to wait, but never said how they would deal with such a loss. 4 shirk responsibility. Later, I called the local people, and the local people were even worse. All the problems were directly pushed to others. The attitude is quite bad.

Today is 14, and my goods have just left Chengdu. Really, it's really hard for me to explain this to my clients. If the customer is offended, who will be responsible for the losses caused by me, and who will be responsible for the losses caused by the customer and other goods. These things are worth pondering.

Later, I calculated the freight, and Tong Yuan was not cheap. There is little difference among Shentong, SF and ESM, but the service attitude is very different. I suggest you send SF Express and Shentong Express. They are very fast.

Say it again. YTO Express, Tong Yuan Logistics. Garbage! ! !