Traditional Culture Encyclopedia - Photography major - Philosophical question 175: After the new text reform proposed by the lover philosopher, what aspects of precision will human society enter?

Philosophical question 175: After the new text reform proposed by the lover philosopher, what aspects of precision will human society enter?

Philosophical Issues Lover Philosopher proposed new text reform and talked about how human society will enter after the reform. In the sales process, it is common to be rejected by customers. When a salesperson comes to sell his product door-to-door, it is inevitable that he will be rejected by the customer because of the first meeting. When customers face a stranger, due to their instinctive reaction, they will feel wary and resistant to the salesperson. This is also normal. This is also a test of whether the salesperson's psychological quality is strong. Those excellent salespeople will not become depressed after being rejected many times. This is also the most obvious advantage of excellent salespeople.

What should a salesperson do when faced with rejection from a customer? Is this how you do it?

First of all, as a salesperson, you must sell yourself first, use the fastest way to approach customers, dispel customers' wariness, and finally achieve the goal of successfully selling products. The simplest trick here is to list all the excuses that customers may give for rejection, and then make a complete reply to these excuses yourself. If you can be confident in front of customers, don't panic, and speak in an orderly manner, customers will definitely let down their guard and listen to you carefully.

So how should we compile such a standard response? The procedure for compiling standard responses: First: the salesperson should record the rejection reasons of customers every day for better sorting in the future; Second: rank the frequency of those rejection reasons, and which reasons are often cited by customers, Put them all at the front; Third: During the morning meeting, discuss with superiors and subordinates, and finally compile the best answer; Fourth: Put all these together, type them into a small book, and send it to colleagues. They see; Fifth: Remember these perfect answers clearly and apply them to your work;

Next, I will tell you a few response techniques: (1): The customer said: "I don't have any answers." Interested", coping skills: 1. "I understand what you said, it is normal not to be interested before you see the product clearly"; 2. In fact, I still hope you can give me a chance to let me serve you To explain, I just don’t know whether you will be busy in the morning or afternoon tomorrow? ;

(2) When the customer says: "I don't want to buy it," the response techniques are: 1. "Since you think our product is guaranteed, why don't you buy it?"; 2. "It doesn't matter. Is this good? If you are free in the morning or afternoon tomorrow, I will tell you. It’s not too late if you don’t want it!

What should you do when you are in sales and face rejection from customers? Is this how it is done?

(3) Customers say: "I have no money now". This is probably a sentence that salespeople often hear! How to deal with it: 1. "Don't think This product requires a lot of money to buy", 2. "Then you are really too sloppy. However, if I explain this knowledge to you more, you will not be fooled. Do you have time tomorrow morning or afternoon? ”

(4) The customer said: “I really don’t need it now, let’s talk about it later.” Response techniques: 1. “You may not need it, but your family does!” ” 2. “It’s not that you don’t need it, but you don’t want to buy it, right? ”

(5) The customer said: “I can’t take care of it right now, I’m a little busy.” Response skills: “Sister Zhou, I just thought you were very busy, so I called you first.” I want to make an appointment, but I don’t want to risk looking for you. I just don’t know whether you will be free tomorrow morning or afternoon? ”

(6) The customer said: “Don’t waste your time.” Response techniques: 1. “Sister Zhou, it’s okay. I think I spent this time to let you buy valuable products. I I'm still very happy, but I don't know if you are free tomorrow morning or afternoon? ” 2. “You are really kind and considerate of us. I just want to make friends with you, but I just don’t know if you are free tomorrow morning?” I just want to talk to you”

What should you do when a salesperson faces rejection from a customer? Is this what you do?

When a customer comes up with an excuse for rejection, the salesperson The salesperson must be able to determine the nature of the problem raised by the customer, and then respond to it to shake the customer's willingness to refuse. Only in this way can he leave himself the opportunity to follow up with the customer. Excellent salespeople have come from being rejected by customers. If they can persist until the end, it will be difficult to succeed.

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