Traditional Culture Encyclopedia - Tourist attractions - Measures for the Management of Tourist Vehicles and Cruise Ships
Measures for the Management of Tourist Vehicles and Cruise Ships
Chapter 1 Nature, Tasks and Management Policies 1. Adhere to the four basic principles of the party, love the motherland, love the Communist Party, and love socialism. 2. Implement the principle of “friendship first, guests first, quality service, and economic benefit”. Be "active, enthusiastic, polite and considerate" and provide the best service. 3. Firmly establish the idea of ??"safety first", strictly abide by traffic rules, and conscientiously implement driving operating procedures to ensure safe driving. Chapter 2 Organizational Setup and Scope of Responsibilities 4. Keep vehicles clean and tidy, maintain good personal hygiene, wear uniform uniforms at work, look dignified and elegant, and do not wear strange hairstyles. 5. Do a good job in unity and cooperation, treat others politely, understand and accommodate each other, and overcome the sense of superiority in foreign affairs work. 6. Maintain national dignity, keep state secrets, strictly enforce foreign affairs disciplines, resist corruption, and never taint. Chapter 3 Service Work 7. Study technology and business knowledge carefully to improve driving operation and service levels. 8. Strive to complete various economic and technical indicators and make more contributions to the construction of the four modernizations. Chapter 4 Planning and Financial Management Article 9 It is necessary to strictly implement national policies and laws, abide by financial disciplines, implement economic accounting, strengthen cost management, and reasonably amortize various expenses. Article 10: It is necessary to establish and improve financial institutions and equip accounting personnel, maintain stability for accounting personnel, safeguard their powers, and play their role in supervision and inspection. Article 11: The formulation of various plan indicators must fully mobilize public discussion, formulate practical monthly, quarterly, and annual production plans, and take effective measures to ensure the completion of the plan. Article 12: We must resolutely implement the financial accounting system and submit relevant monthly, quarterly and annual financial reports and budgets and final accounts in accordance with regulatory requirements. It is necessary to strengthen the analysis of economic activities and bring all economic activities into the normal track. Article 13: Secondary economic accounting can be carried out in qualified units, and the economic responsibility system can be gradually implemented to teams and individuals. Article 14: Strictly implement various charging standards formulated by the State Price Administration and the National Tourism Administration. Charges that are lower or higher than the standard must be reported to the competent bureau, and after consultation with the local price department, they will be reported to the National Tourism Administration for approval before implementation. Chapter 5 Safety Management Article 15 It is necessary to establish the idea of ????"safety first", regularly educate employees on compliance with rules and disciplines, and strictly implement traffic regulations and various safety management systems (regulations). Article 16 A safety management agency must be established and staffed with personnel responsible for safety publicity, education, supervision and inspection of safety measures and activities, and handling of safety accidents and other matters. Company (team) leaders should assign dedicated personnel to take charge of safety work. Article 17: Establish and improve various safety supervision and inspection systems and safety reward and punishment systems, and carry out safe driving and navigation competitions. Article 18 Safety education should be carried out frequently, and people's ideological work should be grasped to achieve the four knowledges (i.e., knowing people, knowing things, knowing thoughts, and knowing life), and adhere to the "three meetings and one lesson" system, that is, safe driving and navigation at the beginning of the month Work arrangement meeting, month-end safety inspection meeting, quarterly evaluation meeting, safety education class. Article 19: After an accident occurs, we must do three things: don’t let go if the cause of the accident cannot be found; don’t let go if you haven’t learned a lesson; don’t let go if there are no preventive measures. Article 20 When major accidents occur, they should be reported to the National Tourism Administration in addition to reporting to the competent authorities on a monthly, quarterly or annual basis. Injury to guests and fatal accidents must be reported to the National Tourism Administration in a timely manner. Chapter 6 Management and Maintenance of Vehicles and Cruise Ships Article 21 Management must be carried out according to the classification of fleet, fleet and team. Cars and boats have dedicated personnel, and each person has specific responsibilities. Article 22: Establish technical files for vehicles and ships, and make detailed records of technical conditions, facilities, maintenance and repairs, parts replacement, business conditions, major driving and machine parts accidents. Article 23 Repair yards (workshops) should be established in places where conditions are met and equipped with technical maintenance personnel. Generally, vehicle and fleet fleets should have maintenance teams. Vehicles and ships after warranty should be handed over and accepted according to inspection procedures. Article 24 Maintenance mileage parameters at all levels shall be specifically formulated by each locality in accordance with the provisions of the National Tourism Administration and in conjunction with the itinerary and voyage conditions. Each locality can formulate maintenance specifications, process procedures, and implementation details of inspection steps based on equipment capabilities and technical strength. Chapter 7 Rewards and Punishments Article 25 We must resolutely implement the "Regulations on Rewards and Punishments for Enterprise Employees" approved by the State Council, enhance employees' sense of national ownership, maintain normal production order and work order, and educate employees to modelly abide by national policies and laws. , laws and regulations, each locality can establish and implement different reward and punishment systems according to the conditions of the region. Clear rewards and punishments to overcome egalitarianism. We must adhere to the principle of combining spiritual encouragement with material encouragement, with spiritual encouragement as the mainstay. Chapter 8 Education and Training Article 26: Strengthen political and ideological work, regularly educate employees on adhering to the Four Basic Principles and the Party’s principles and policies, and continuously strengthen professional ethics and legal education. Article 27 Management cadres at all levels must conduct professional studies, become familiar with business, master modern management knowledge, and continuously improve management levels to meet the needs of the development of tourist cars and cruise ships. Article 28: Continuously improve the scientific and cultural knowledge level of employees and continuously improve the quality of employees. We use the off-season every year to conduct short-term training for employees. Solve political, ideological, business and technical weaknesses in a planned, purposeful and focused manner. Where conditions permit, amateur schools for employees can be set up to regularize and institutionalize training, and outstanding employees can be sent to vocational schools for training.
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