Traditional Culture Encyclopedia - Tourist attractions - How should tour guides deal with foreign tourists who lose their luggage while traveling in China?

How should tour guides deal with foreign tourists who lose their luggage while traveling in China?

Tour guides should take the following measures:

(1) Assist the owner to go to the airport lost property registration office to handle the lost luggage and claim procedures;

(2) Tour guides The owner should inform the registration office of the hotel or room number and phone number where he is staying, and write down the phone number and contact person of the registration office, as well as the address and phone number of the relevant airline office for easy contact;

(3 ) If tourists cannot find their luggage during local travel, they should help the owner purchase necessary daily necessities and call the lost property registration office from time to time to inquire about the situation of finding the luggage;

(4) If the luggage has not been found before the tourist leaves the local area, the tour guide should help the owner to inform the relevant airlines of the entire travel route, the names of the hotels where he stayed and the names and phone numbers of the travel agencies in each place, so that the luggage can be found and transported to the most appropriate location in time to be returned to the owner;

(5) If the luggage is indeed lost, the domestic travel agency will be responsible for helping the owner to claim compensation from the relevant airlines.