Traditional Culture Encyclopedia - Tourist attractions - What if the tour group is cheated in shopping?

What if the tour group is cheated in shopping?

If you are cheated in shopping with a tour group, you can ask the operator to increase the compensation for the losses suffered, and the amount of compensation is three times the price of the goods purchased by the consumer or the cost of receiving services. If the additional compensation amount is less than that of 500 yuan, the compensation amount shall be 500 yuan.

legal ground

Article 54 of the Law on the Protection of Consumer Rights and Interests. If the goods that consumers require to return are deemed unqualified by the relevant administrative departments according to law, the business operators shall be responsible for returning them. Article 55 Where an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the amount of compensation shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail. Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.