Traditional Culture Encyclopedia - Tourist attractions - What should I do if the travel agency leaves the customer halfway?

What should I do if the travel agency leaves the customer halfway?

Call the travel agency or tour guide to pick it up and apologize

The tour guide does not have the right to change the travel itinerary without authorization

According to travel agency management regulations and systems:

1. If tour guide services are not provided in accordance with the requirements of the country or the tourism industry for guest service standards, the travel agency shall compensate tourists twice the tour guide fee;

2. The tour guide violates the terms and conditions of the travel agency and If the tourist's contract stipulates that the legitimate rights and interests of the tourist have been damaged, the travel agency should compensate the tourist:

A. If the tour guide changes the activity schedule without authorization, and reduces or changes the visit items, the ticket fee and tour guide fee should be refunded , tour guide service fee and compensation for the same amount of liquidated damages;

So as long as the tour guide changes the itinerary without authorization (not due to force majeure or other government actions, such as internal problems at the scenic spot and having to close the door, When encountering demonstrations...) Travel agencies must bear responsibility.