Traditional Culture Encyclopedia - Tourist attractions - Overview of tourism professionals, including tourism professionals
Overview of tourism professionals, including tourism professionals
One is a manager and the other is a service person.
Rural tourism is a form of rural tourism with the purpose of tourism and vacation, taking the countryside as the space, free from human interference and ecological destruction, and characterized by wandering and outdoor behavior.
In the past, rural tourism meant going to the countryside to learn about the feelings and customs of some rural people. You can also look at some local products (rice, corn, sorghum, wheat, etc. ), fruit trees, streams and bridges, and learn their stories.
2. Who are the tourism professionals?
As a tourist, the character should be easy-going. What kind of people say, others should be able to understand, articulate and ask questions clearly when listening. I think people who travel are adventurous, because when they want to travel, they definitely want to try new things and experience different customs. Maybe they all like freedom. T I don't like being tied down, and I don't like it. They don't like being tied to the same place, so they choose to travel.
3. Who are the market participants of tourism professionals?
Upstream is the owner of tourism resources, such as scenic spot management companies, hotels, public transport companies and so on. Midstream is an enterprise that integrates all kinds of tourism resources, commonly known as big travel agency, which mainly packages and promotes all kinds of upstream tourism resources; Downstream are various small travel agencies that sell tourism products directly to tourists.
Source: HinneiHinwai.
4. Who are the market participants of tourism professionals?
; Red tourism refers to traveling to places like the revolutionary base areas of the Red Army. Red tourism is mainly based on memorial sites and landmark buildings formed by China * * * production party, which is a great achievement during the revolutionary war. With revolutionary history, revolutionary deeds and revolutionary spirit as the connotation, organize and receive tourists to carry out thematic tourism activities such as commemoration, study and visit. Red tourism is a kind of cultural tourism with special educational significance. In recent years, the popularity of red tourism in China has been rising, and it has gradually become one of the popular tourism themes. As a rich spiritual and cultural resource, red culture needs rich material carriers to realize its educational significance and leading position. Developing red tourism is an important way for red culture to realize its educational significance and consolidate its dominant position. Information: China's vigorously promoted socialist cultural construction has laid a strong cultural foundation for the development of red tourism and provided a broad market and stage. Throughout the development of red tourism in China, it can be roughly divided into the following four stages:
1. Local sightseeing mode refers to relying on the historical culture and rich revolutionary relics of revolutionary sites to build them into sightseeing-oriented tourist destinations. It is common in cultural relics or red cultural sites with high historical value and unsuitable for over-exploitation. Take 5A scenic spot, the former site of Zunyi Conference, as a typical representative.
2. The combination mode of red and green will integrate the spirit of red culture into the eco-tourism product system, realize the red stage and green singing, and increase the attraction of red tourism. It is more common in areas with good natural resources and superior ecological environment. Take Jinggangshan tourist scenic spot as a typical representative.
3. The combination mode of red and ancient culture, in the context of cultural tourism, fully tap the local folk culture and national culture related to the red scenic spot. Ruijin red scenic spot is a typical representative.
4. Comprehensive development mode: Based on the organic combination of red sightseeing and participation experience, it is a comprehensive development mode of multi-format products. With the theme of red culture, combined with natural resources and folk cultural resources, support the development of cultural experience, ecological leisure and other experience projects to increase the attraction of scenic spots and the stay time of tourists. Take Jinhong tourist town as a typical representative.
5. Who are the employees in the tourism industry?
Tour guides: Tour guides are mainly divided into Chinese tour guides and foreign language tour guides. Its main job is to guide tourists to feel the beauty of mountains and rivers, solve possible emergencies during the journey, and give help in accommodation and transportation. In China, anyone who wants to work as a tour guide must be qualified as a tour guide.
Tourism consultants: Tourism consultants refer to professionals who are engaged in providing tourism consulting services and related services for tourism groups or individuals. Abroad, tourism consulting is quite mature. There are related people engaged in tourism consulting in China, but from a professional point of view, there has been no formal and standardized professional name and professional standard. The emergence of a brand-new career as a tourist consultant in China has also filled this gap.
3.
Tourism consultant: It entered China from the west in 2008, and it is still a new industry in China. Travel agencies are still the mainstream of this industry. At present, domestic sales staff are classified as tourism consultants, who are responsible for receiving customer inquiries and introducing tourism routes and other related businesses. At present, there is no professional certification body in China. Tourism consultants are mostly on-the-job tour guides and customer service, and some individuals.
4.
Tourism administration department: the tourism administration department should obtain employment by obtaining civil servants. The specific process includes online registration, on-site registration, written interview, physical examination, list publicity and other links. Employment units include provincial, municipal and county tourism bureaus and their subordinate enterprises and institutions. The specific location of each unit is determined as required. Please refer to the civil servant enrollment brochure of that year.
5.
Travel Agency: The functional departments of travel agencies are divided into business department, plan adjustment department, reception department, tour guide department, liaison department and finance department.
Extended data
Employment prospects of tourism consultants
There has never been a new career as hot and promising as tourism consultant training. This is the dean of the Tourism College of a university in Chongqing, and he has a deep understanding of this profession. In fact, his feelings are also a true portrayal of the training profession of tourism consultants. At present, most of the first batch of graduates in Chengdu have a monthly salary of more than 3,000 yuan, and the excellent ones have an annual salary of 6,543,800 yuan.
However, just the temptation of 10 million annual salary, the training of tourism consultants can never be said to shake people's lives. A career achievement and a life expert interpretation: the concept of tourism consultant training originated in developed countries in Europe and America. In the United States, France, Belgium, Switzerland and other countries, tourism consultant training has gradually replaced tour guides. For our country, the training of tourism consultants should change our lives from the direction of shuffling tourism.
For the current tourism practitioners, youthfulness is a status quo, so when you are no longer young, where is your life path and career path? This is one of the values of tourism consultant training. At this time, tourism consultant training will become a stepping stone for you to enter the tourism industry management, because the learning process of tourism consultant training will enable you to have the ability of tourism route planning and overall tourism marketing management.
For students in tourism-related industries who are about to leave school, tour guides seem to be the only way, so what if this road can't get in? The emergence of tourism consultant training has broadened the single-plank bridge of employment. Listen to the voice of the candidates: seize the policy opportunity in employment! It is understood that these students majoring in tourism have been paying special attention to the tourism industry. Recently, tourism consultation has become a hot word in the tourism industry. The tourism departments of Beijing, Shanghai, Guangzhou, Chengdu and other domestic metropolises are building tourism consulting service centers with great fanfare. Healthy tourism and safe shopping have become the most concerned issues for tourists and the government.
For white-collar workers in the workplace, travel has become the first choice for relaxation. How to enjoy travel is the most concerned issue for white-collar workers in the workplace. Tourism consultant training also fills the needs of white-collar workers in the workplace, enriches their lives, easily designs their own travel routes and makes travel more enjoyable.
6. Who are the tourism professionals?
Tourism service not only requires employees to have good moral cultivation, strong service consciousness, superb service skills and noble professional ethics, but also should have good psychological qualities including consciousness, persistence, decisiveness, self-control, responsibility, self-confidence and cooperation spirit. Only in t
7. What occupations do tourism professionals include?
Directly managed by the State Council, it belongs to the administrative organ. Its main responsibilities are: (1) to study and formulate the principles, policies and plans for the development of tourism, to study and solve major problems in the operation of tourism economy, to organize the formulation of tourism laws, regulations and standards and to supervise their implementation. (two) to coordinate the implementation of various tourism-related policies and measures, especially holiday tourism, tourism safety, tourism emergency rescue and tourism insurance, to ensure the normal operation of tourism activities. (three) to study and formulate the development strategy of the international tourism market, organize the publicity and promotion activities of the overall image of national tourism, and organize and guide the development of important tourism products. (four) to cultivate and improve the domestic tourism market, study and formulate strategic measures to develop domestic tourism and guide the implementation, supervise and inspect the order and service quality of the tourism market, accept complaints from tourists and safeguard the legitimate rights and interests of tourists. (five) to organize the general survey of tourism resources, guide the planning, development and construction of key tourist areas, and organize tourism statistics. (6) To study and formulate foreign-related tourism policies, be responsible for foreign tourism exchanges and cooperation, sign international tourism agreements on behalf of the country, formulate measures for outbound tourism and border tourism, and supervise their implementation. (seven) to organize and guide tourism education and training, formulate the professional qualification system and grade system for tourism professionals and supervise their implementation. (eight) to guide the local tourism administrative organs to carry out tourism work. (nine) to be responsible for the party-mass work of the bureau and the units directly under Beijing, and to exercise leadership and management over the units directly under Beijing. (ten) to undertake other tasks assigned by the State Council.
8. tourism professionals includes the above market players.
Objective factors (I usually attribute them to external force majeure)
1. Weather conditions, generally speaking, if the weather is bad, the potential satisfaction of customers;
2. Traffic conditions, traffic jams during the journey, vehicle accidents, etc.
3. Destination status, reception capacity of tourist areas (including accommodation and scenic spots, etc.). For example, when a scenic spot is full and there are many people, you can only take a cursory look. It takes 30 minutes to go back to the restaurant to eat, and the satisfaction of tourists is definitely not high.
Subjective factors (I usually attribute them to avoidable factors)
1. The service attitude and professionalism of relevant personnel include not only the services of tour guides and drivers, but also the services of visiting tourists, such as telephone consultation, door-to-door bill signing, warm reminder before departure, escort service, return visit after departure, etc., which directly affect the satisfaction of tourists and involve the problem of repeat customers.
2. The product line is rich and diverse with distinctive features. Basically, they will step on the spot before designing the route to avoid going back. Generally speaking, objective factors can be inevitable, and emergency measures can only be thought out in advance. If force majeure really happens, then the importance of subjective factors will be reflected. Tour guides and drivers are always on the front line, and excellent escorts can turn Gan Kun from danger to safety.
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