Traditional Culture Encyclopedia - Tourist attractions - How to protect rights when traveling abroad to buy fake goods?
How to protect rights when traveling abroad to buy fake goods?
1. For non-governmental channels, complain to the relevant local tourism association or tourism commission. According to Article 9 of the Tourism Law: "Tourists have the right to choose their own tourism products and services, and have the right to refuse the compulsory trading behavior of tourism operators. Tourists have the right to know the real situation of the tourism products and services they buy. "
According to the second paragraph of Article 54 of the Contract Law: "The injured party has the right to request the people's court or an arbitration institution to modify or cancel a contract concluded by one party in violation of its true meaning by means of fraud, coercion or taking advantage of the danger of others".
2. As far as administrative channels are concerned, you can call the local tourist or consumer complaint hotline to complain about this compulsory transaction.
Precautions for tourism shopping:
1. The prices of goods sold in tourist destinations are not low, and some even far exceed the market price. When friends travel and shop abroad, they should be alert to the persuasion of tour guides, the publicity of businesses and verbal promises. Before buying valuables, you should do your homework in advance to fully understand whether the product functions meet your own needs and avoid impulsive consumption. After shopping, you should also take the initiative to ask for shopping vouchers and take precautions in advance so as to protect your rights afterwards.
2. When shopping overseas, consumers should try to participate in the whole process of shopping in person. Don't entrust a tour guide or others to shop easily. When the tour guide really needs to buy, he should also take the initiative to ask for the shopping voucher. Because there are many links involved in the purchase, consumers often need the help of tour guides to repair, return and exchange goods once they find that the price of the products is untrue and the quality is defective, which is time-consuming and laborious. Beware of individual tour guides recommending high quality and good price through agent shopping.
3. In the process of overseas travel and shopping, if consumers find that merchants or tour guides have behaviors that damage consumers' legitimate rights and interests, such as hard buying and hard selling and fraudulent consumption, they should collect relevant evidence of rights and interests damage in time to avoid confrontation and take the initiative to defend their rights according to law. If necessary, ask China's overseas agencies for assistance, or immediately complain to the National Tourism Administration or the China Consumers Association after returning to China.
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